Accepted payment methods
Returns & exchanges
-Etsy Gift Cards
-PayPal You may pay via PayPal with your credit card without having a PayPal account.
For larger custom orders for business and fundraisers, special arrangements can be made. For non-profit organizations, we would just need a copy of non-profit tax id.
*TAXES, DUTIES, CUSTOMS FEES ( For International Buyers)
Please note that all taxes, duties and customs fees associated with international shipping are the responsibility of the buyer. Please contact your local customs office for more information, or you can calculate your country duties and taxes here:
Additional policies and FAQs
HOW TO INSTALL:
In your shipment, you will receive detailed instructions and tips to make your installation easy. Please read all instructions BEFORE attempting to install and contact us if you have any questions about installing your design.
The average decal takes approximately 30 minutes to apply. However, this time can vary depending on your experience and the intricacy of the design.
If your vinyl wall decal is a layered design you will need to apply each piece separately.
We will be happy to give you some tips to make installation easier or to answer any questions you may have about the installation instructions.
Because each monitor displays colors differently, we cannot guarantee that the colors will match what you see on your screen, however, we will gladly send color samples if you make a request before ordering.
WHY MY DECALS WON'T STICK?
If you're having trouble applying vinyl on walls, it may have nothing to do with the tape or vinyl. The qualities of the wall surface are just as important as those of the tape and vinyl. This is becoming more apparent as more households opt for upscale paints. There are compounds in these paints that either repel adhesives or degrade them over time leading to failure. So if your applied indoor vinyl graphic fails (otherwise knows as peeling up or falling off), don't assume the tape or the vinyl is defective.
SEE BELOW FOR TIPS FROM THE VINYL MATERIAL MANUFACTURER:
PAINT AND WALL SURFACE
The most common reason for failure in applied wall art is when it is applied on freshly painted surfaces or on incompatible painted surfaces. Just because it’s dry to the touch doesn’t mean it’s ready for your vinyl graphics. If you apply vinyl over uncured paint it usually results in a rapid degradation of the adhesive leading to failure. It literally falls off the wall!
Some drywall surfaces that can cause poor adhesion:
a. Highly textured surfaces
b. Matte, high gloss, and scrub-able paints
c. Highly pigmented paints (dark colors)
d. Newly painted surfaces
e. High humidity areas or moisture behind the drywall.
f. New drywall.
*New drywall (anything less than one-year-old is considered new) has to do a lot of moving as the new building settles. New drywall will shrink an extreme amount resulting in lifting graphics. This is because it has a fairly high moisture content from the manufacturing process.
TO GIVE THE BEST CHANCE OF SUCCESS WE RECOMMEND THE FOLLOWING:
The ideal surface is smooth but some lightly textured surfaces can be successful.
The ideal paint finish is a quality semi-gloss.
Avoid matte or semi-matte (satin) paints. These have matting agents that float to the surface and can cause interference with vinyl adhesion.
Avoid using paints that are “scrub able” or “washable” as migratory agents in these paints will cause adhesion failure.
Avoid "green" VOC-free paints, vinyl will not stick to this type of paint.
Water-based latex paints may require 30 to 90 days to completely cure. Consult with the paint manufacturer for proper cure times.
Paints dry from the outside in so dry to the touch may not be cured.
Heavier pigment loading, for example, paints with dark or intense colors, will extend the cure time, possibly out to 90 days, or more.
Avoid oil based paints.
Apply the graphics above the recommended minimum application temperature – ideal application temperature is 70°F.
Avoid touching the back sticky part of the vinyl since oils from your fingers will cause adhesion problems.
After the paint is fully cured, wipe down the walls with an alcohol saturated cloth just prior to applying the graphics.
If an application tape has been used, allow sufficient time for the adhesive to build to an ultimate bond to the wall before removing any application tape. Typically 1- 2 hours is sufficient. More is better.
Do not apply graphics until the paint is fully cured. As paints cure, there can be unknown reactions between the pressure sensitive adhesive and the uncured paint which may result in graphic failures. In addition, as paints cure they outgas, which may result in bubbles or blisters forming under the graphics.
Different paints require different cure times. Heavily pigmented paints take significantly longer time to cure. Environmental conditions can speed up or retard cure times. Graphics applied to uncured paint may fail. Consult with your paint manufacturer, for the proper primer and paint to use and their respective cure time.
Vinyl lettering may not stick to a wet wall. Watch for walls that back up to cooling systems, water pipes, overhead windows or windows that have been boarded up. These areas are prone to condensation that may not be obvious at the time of installation. In other words, make sure the drywall isn’t really a wet wall in disguise.
This is typically the forgotten step, or if not forgotten it is badly executed.
Painted walls will accumulate unseen dust, air contaminants and often grease which lightly lands on the contours and attaches itself to the surface. Always wash your walls before applying a vinyl decal. Dust or dirt will prevent it from sticking properly. If you apply a wall graphic and it falls off within the first 24 hours then dust or grease could be the culprit. For best results, clean the wall and wait until it's completely dry before applying your decal. Do not use household cleaning goods that might have silicones or oils. Baby shampoo is an excellent choice since it is normally solvent free.
Due to the wide variability of interior walls, sealants, and paints, no claims for successful applications to or removal from painted wall surfaces are made. It is the users’ responsibility to determine the suitability of the products for the intended wall. For these reasons, there is no guarantee for Pressure Sensitive Vinyl graphics in drywall applications.