Announcement Straight from Italy a new way to tie back your curtains, drapes and valances that requires no tools or holes in your walls. Custom orders available.
Straight from Italy a new way to tie back your curtains, drapes and valances that requires no tools or holes in your walls. Custom orders available.
Anonymous on Sep 5, 2012
The butterfy tieback I ordered was very beautiful, but also very fragile. Make sure you realize this is fragile before ordering for a child's room.
Anonymous on Apr 25, 2012
love the butterfly tiebacks...delicate and authentic looking
We believe that honesty is the foundation of a business. We strive to offer only the best quality productions at an affordable price. Each order, no matter the size, is appreciated and we thank you for the opportunity to serve your needs, now and in the future.
Accepted payment methods
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Refunds and Exchanges
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Additional policies and FAQs
No, we do not publish a catalog and are Internet based only. We like to change our product variety and change products frequently and it is not cost effective for us to publish a catalog.
Do you ship international orders?
Currently, we are not including international shipping in our checkout. If there is something you really want, drop us an email and we will work something out!
How do we find out what the shipping charge is for an order?
Simply place the items in your cart and during checkout, you will enter your zip code. At that point, before entering any payment information, you will be given the cost for USPS Priority Mail delivery. We do not charge anything extra in shipping. If for some reason, the shipping calculator gives an outrageous amount, let us know. We will do the shipping manually.
Do you do custom orders for TieMags?
Yes! We will be happy to work with you on creating the perfect TieMag for you. Send an email to HazelNut [!at] VirginiaSquirrels.com to get started.
How does your order system work?
We receive orders the second that the order is approved and placed. Our system generates an order confirmation immediately to the email address you have provided to us. The order is processed in our warehouse and shipped from our warehouse. Upon shipment, you receive a shipping confirmation from us that will provide tracking details. Please check the email box (including the spam file) for emails from us regarding product availability, delays or questions that we may have regarding your order.
What kind of curtains can I use the TieMag with?
Most of our TieMags will hold heavy weight curtains and drapes, approximately 6-10 pounds each. There are some TieMags that will not allow for a heavy magnet, so we recommend using those with sheers or light weight fabrics. The weight suggestions are listed with every product.
How do you ship and how much is it?
Most orders are sent USPS Priority Mail.
Cost for shipping is determined at check out based on the USPS shipping calculator. There are no additional handling fees.
How do I know when my order will arrive?
Orders are fulfilled within 24 to 48 hours after payment is received. USPS Priority Mail usually takes 2-3 business days.
Can I have an item sent to another address?
Yes! You can purchase and item and have it shipped to your address or someone elses address. We only require that the billing address matches the billing method..
Where can I have my order shipped?
The Virginia Squirrels ship to the United States and their territories.
Can I give the TieMag to my baby or toddler to play with?
NO! Although the TieMag may look inviting to play with, it is not a toy. Since TieMags are made with magnets, if swallowed, the magnets may cause life threatening injurys. Please keep TieMags up and away from babies and toddlers.
Where do the names come from? Where did you get the ideas?
To get the inside scoop on all things Virginia Squirrel related, visit HazelNut's blog by clicking here.