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About Visualizaa
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On Etsy since 2025
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Accepts Etsy Gift Cards and Etsy Credits
Returns & exchanges
See item details for return and exchange eligibility.
More information
Last updated on
Dec 17, 2025
Frequently asked questions
Q: Are your products physical or digital?
A: All of our products are digital downloads. No physical items will be shipped to you. You will receive a link to a customizable template that you can edit yourself.
Q: What do I need to edit the templates?
A: Our templates are designed to be edited on Canva, a free and user-friendly website. You will need to create a free Canva account to access and edit your templates. A computer is recommended for the best editing experience.
Q: How do I access my templates after purchase?
A: After your purchase is complete, you'll receive a link in your email that directs you to a PDF. This PDF contains the link to your editable Canva template. You can also find the download link under 'Purchases and Reviews' in your Etsy account (this must be done on a computer, not the Etsy app).
Q: Can I change the size of the invitations?
A: No, the size of our templates is not editable. All invitations are 5x7 inches and are designed to fit A7 envelopes. Please do not purchase if you require a different size.
Q: What parts of the template can I edit?
A: You can edit all of the text—change the wording, font, size, and color. You can also upload your own photos or QR codes. The graphics, background, and overall layout are not editable.
Q: What file format should I download for printing?
A: For printing, we recommend downloading your file as a PDF Print. This format ensures the highest quality and clarity. You can also add crop marks and bleed options to the PDF.
Q: What is the refund policy?
A: Due to the digital nature of our products, we do not offer refunds, exchanges, or returns. Please contact us with any questions you have before making a purchase.
Q: Can I use this template for my business?
A: No, all of our products are for personal use only. Reselling, sharing, or distributing the templates for commercial purposes is strictly prohibited and is a violation of our copyright.