AlterdIndustries

al·ter·d - to change in a small but significant way

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    Drumroll please...
We are excited to announce...
Vital Signs NW is now ΔLTERÐ Industries!

Welcome, thank you for shopping ΔLTERÐ Industries.

Here at ΔLTERÐ Industries you can expect the best in customer service, turn around times and quality! Check out our 2,500+ 5-star reviews to see what our customers have to say.

When will I receive my product?
Please see your shopping cart for the most accurate estimated delivery date.
Standard turn around time is 2-3 business days plus shipping time
Rush Production turn around time is next business day plus shipping time.

Most of us have come to expect package delivery delays in both our personal and professional shipments over the past year due to the large increase in online ordering due to Covid-19. These package delivery delays are expected to continue. We will continue to process your orders within our 2-3 day turn around time. In transit shipping times will vary. Order early whenever possible to ensure that you will receive your item in time for your special occasion or event.

When placing your order we ask that you read the full product description, view all product photos and follow our ordering instructions. This will help to avoid any delays in processing your order and will ensure your order is exactly what you are expecting.

Don’t hesitate to reach out to us through Etsy Conversations if you have any questions or concerns about our products. We are always happy to help.

Have fun shopping ΔLTERÐ Industries!

Announcement

Last updated on May 25, 2021

Drumroll please...
We are excited to announce...
Vital Signs NW is now ΔLTERÐ Industries!

Welcome, thank you for shopping ΔLTERÐ Industries.

Here at ΔLTERÐ Industries you can expect the best in customer service, turn around times and quality! Check out our 2,500+ 5-star reviews to see what our customers have to say.

When will I receive my product?
Please see your shopping cart for the most accurate estimated delivery date.
Standard turn around time is 2-3 business days plus shipping time
Rush Production turn around time is next business day plus shipping time.

Most of us have come to expect package delivery delays in both our personal and professional shipments over the past year due to the large increase in online ordering due to Covid-19. These package delivery delays are expected to continue. We will continue to process your orders within our 2-3 day turn around time. In transit shipping times will vary. Order early whenever possible to ensure that you will receive your item in time for your special occasion or event.

When placing your order we ask that you read the full product description, view all product photos and follow our ordering instructions. This will help to avoid any delays in processing your order and will ensure your order is exactly what you are expecting.

Don’t hesitate to reach out to us through Etsy Conversations if you have any questions or concerns about our products. We are always happy to help.

Have fun shopping ΔLTERÐ Industries!

Items

 

All Items

ΔLTERÐ Industries

Contact shop owner

ΔLTERÐ Industries

Reviews

Average item review
5 out of 5 stars
(3206)
See reviews that mention:
Quality 503 Shipping 601 Customer service 250

About AlterdIndustries

Sales 20,000
On Etsy since 2014

Vital Signs NW is now ΔLTERÐ Industries!

Our story begins in 2011 with the idea to engrave rocks and garden stones. After spending our entire life savings on equipment and supplies we were ready to engrave our first stone, or so I thought...

Until my husband informed me that we still needed one last costly material before we could get to it! I couldn’t believe it! We had spent all the money we had in the world and still we weren’t ready to get to work!! Then a light bulb went off!! I pulled a plain pint glass out of the kitchen cabinet and said to my husband lets start with this. We cut a stencil using my cricket from my scrapbooking collection and we sand carved our first 2 glasses, 1 for him and 1 for me of course. We were so excited about our finished glasses that we posted them to Facebook with the caption “Look what we did.” To our delight and through the power of Facebook we woke up the next morning with message after message asking for custom engraved glasses for sports gifts, weddings, etc. We realized we were on to something with our glasses and Vital Signs NW was born.

We engraved pint glasses, beer steins, whiskey and wine glasses and champagne flutes. We even played around with engraving mirrors. We spent every weekend at farmers markets, swap meets and craft bazaars spreading the word about our beautiful and totally giftable products. Word spread fast due in a big part to our premium quality and our exceptional customer service. We decided to take our product offerings online and opened our Etsy store in 2014.

Our little garage shop was growing fast and we were running out of room. We hired our first employee and moved into our first brick and mortar shop in 2015. From there we kept adding to our list of services. Before long we were offering screen printing and embroidery. In 2016 we purchased our first laser engraver to help us streamline our engraving process. But we never forgot our roots. Even though we laser engrave all of our glassware we still sand carve each piece by hand to give it the bright smooth premium finish that we are known for.

By 2017 we had outgrown our retail shop and started searching for a larger facility. Our search led us 185 miles away from Portland to Winston, Oregon were we purchased a warehouse with room to continue to grow our team and our services. We were thrilled to have 2 of our employees follow us in relocating our lives and our careers to Southern, Oregon! Since moving in and getting settled into our new surroundings we have added 4 more employees for a total of 8 team members!

In 2021 we made the decision to rebrand our online shop to ΔLTERÐ Industries to make a clear distinction between the products and designs that we sell and our business branding offerings. Vital Signs NW will continue to exist online but it has evolved into a branding solutions company for those companies that need their logo printed, embroidered or engraved on apparel items, glassware, tumblers and promotional products.

Thank you so much for taking the time to read our story. We are constantly researching new trends and pushing our team and our equipment to produce premium quality glassware and apparel items. Stay tuned you never know what we will add next...

Andi, Lenny and the ΔLTERÐ Industries Team

Shop members

  • Andi Huiras

    Owner, Designer, Creator

    Owner, Designer, Creator, Decorator. I do it all and I love it all!

  • Lenny

    Owner, Designer, Creator

    Builder, Fixer, and creator of most things, I love working with wood, glass, and stone.. Master blaster of glass and stone. Love working with my wife and best friend everyday!

  • Briar

    Shop Dog

    Usually below your feet and everywhere I am not supposed to be, I am mainly a friendly tripping hazard!

  • Sierra

    Graphic Design

    A talented designer and graphic artist, Sierra has been with Vital Signs NW since August of 2015. She is passionate about art & design and can usually be found drawing or sketching new things.

  • Sierra

    Embroidery

    Sierra, has played a very important role in the growth of our company, she started part time as a shipper and learned multiple roles in the business. She is now our full time embroiderer and continues to learn more roles in the business.

  • Jessica

    Shipping

    Jessica has become an intricate member of our team.. ensuring items go out on time and with the correct items in the box.. which can sometimes be an overwhelming task with over 50 orders daily and some of the orders having multiple items.

  • Trenton

    Laser Tech

    Trenton stepped into his role with ease and incredible speed as laser operator. He now fulfills most of our orders and is an essential part of our team!

  • Myk

    Press Operator

    Myk is our go to guy.. he handles the day to day printing... But he is always willing to learn and take on a new role..

Production partners

  • A knitting company

    Conover, NC

    We use our custom designs, and have this company knit the design right into the socks

Shop policies

Last updated on January 31, 2021
From the youngest to the oldest, we offer something for every member of the family.

We do our best to have all items completed in 3-5 business days, with the option to select next day processing on most items. Shipping times put items delivered within 5-9 days.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 5 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
If for any reason you are unhappy with a purchase, please contact us first and give us the opportunity to fix or replace the order. Customer satisfaction is our top priority. If your item is damaged in shipping, please send photos of the damaged item(s) in a convo - this helps with insurance claims with the shipper.
Payment
We accept Etsy direct check out and PayPal payments. Please notify us within 24 hours of purchase to cancel an order.
Shipping
We use the US Postal Service, Priority Mail for 90% of our shipping. USPS guarantees 2-3 day delivery with priority mail. Select orders are shipped with FedEx or UPS.

You have 5 days from the delivery date (per tracking information) to report broken products. If you are not available to inspect the contents within that time frame, please ask someone to inspect it for you.**No Exceptions** Since glass is so fragile we must put a limit on the amount of time we are liable for any damages.

If you receive an order that has been damaged in shipping, please contact us ASAP (within 5 days of package delivery). Please send photos of the damaged item(s) in a convo, this helps with insurance claims with the shipper. We will replace the item(s) free of charge as soon as possible.

If for any reason the address you entered on the order was incorrect and your package is returned to us we will contact you ASAP. A custom listing will be set up for you to purchase the return postage with a new shipping address.