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Vitrine's Shop Announcement

Welcome to Vitrine Designs: Jewelry as seen on The Vampire Diaries, Young & The Restless, Law&Order SVU, Bella NYC Magazine, at GRAZIA FEST, OK!TV USA, and the swag bags for the GBK Golden Globes, Prime Time Emmys, New York Fashion Week and Cannes Film Festival VIP Gift Lounges. Vitrine offers modern gemstone jewelry, AAA gemstone jewelry, birthstones, precious gemstones, raw gemstone in sterling silver, gold, rose gold and statement cocktail rings. Wedding and bridal jewelry orders accepted. Worldwide shipping. Please make sure you look at measurements prior to buying.

Vitrine just gifted Selena Gomez, many celebs at New York Fashion Week and GBK's Primetime Emmys and Golden Globes Luxury Gift Lounge in Hollywood!! Jewelry was worn by Actresses Stephanie Drapeau and Tia Barr as well as host of OK!TV USA Julie Alexandria.
htttp://vitrinebycandice.blogspot.com

Two of our pieces was worn on The Vampire Diaries S5 E516 on Candice Accola's character Caroline Forbes, and more recently on S6E604 as well as Young & the Restless E10516

Buyers- Sign up here to be the first to receive sneak peeks http://on.fb.me/1aPvG42
You can now also opt in to receive "Thank You" coupon code emails from my shop, by selecting the new "Coupons, Promotions and Recommendations" option in your email settings. www.etsy.com/your/account/email

Wholesale buyers: Now accepting wholesale accounts worldwide. Please contact me for details.


What you will get at Vitrine:
I only use very good quality gemstones and birthstones (AAA or better) and crystals set in 14K goldfilled, sterling silver and rose gold. My pieces are designed to be contemporary so that you have a timeless piece for your wardrobe. Most of my pieces are OOAK so you're getting a piece that no one else on the planet has (how awesome is that?!) And a piece that is special, made by me, just for YOU!

My work has been sold in Canada, the US, Europe and the Middle East. I am full of gratitude that you may decide you want something made by me for your own little 'vitrine'.
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FACEBOOK : http://www.facebook.com/VitrineDesigns
INSTAGRAM: http://instagram.com/VitrineDesigns
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MY BLOG: http://vitrinebycandice.blogspot.com
PINTEREST: http://pinterest.com/VitrineDesigns
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I invite you to look through my store:
http://www.etsy.com/shop/vitrine

Also on Etsy as vitrinesupplies.

Vitrine's Shop Policies

Welcome

Thank you for stopping by Vitrine, where all items are handmade and crafted with love and attention to detail! My creations have been gifted and worn by many Hollywood celebrities and been seen on TV and at invite-only exclusive gift Lounges for the Golden Globes, New York Fashion Week and the Emmys.

Payment

We accept credit card payments and PayPal.

To use your credit card with PayPal when you don't have an account:

http:// www.etsy.com/blog/en/2007/how-to-pay-with-a-credit-card-and-create-...
1. Click "Pay with PayPal" at the end of the checkout process.
2. Now you are at PayPal. Click "Continue" to pay with a credit card if you don't have a PayPal account.
3. Enter your credit card and personal info. Click "Review Order and Continue."
4. Review your order. If everything is correct, Click "Pay (dollar amount) Now."

For custom orders 50% of the payment is required for me to process your order. This amount is non-refundable. The balance is required before I ship your order.

Shipping

I ship within 3-5 business days of receiving your order. I ship from Dubai, United Arab Emirates using registered post. (For buyers in the UAE I use Emiratespost- $2 or you can upgrade for FedEx-$8)
Depending on where you are your order could take 15-30 business days. Keep this is mind when ordering!

Rough Guide:
UAE: 1-2 business days with FedEx, longer with EmiratesPost
US/South America: 3-5 weeks
Canada- 2-3 weeks
UK- 1-2 weeks
Europe 2-3 weeks
Asia, Australia, New Zealand: 3-6 weeks

if you'd like to receive your order soon, use the Shipping Upgrade (FedEx for 3-4 business days delivery- $40)

If you use an unconfirmed address and the item is lost in transit, I will no longer be refunding the cost of the item.

Additionally, there is a small chance that the item will be held up a few weeks by import custom clearance and there is nothing I can do about it. In particular, the United States Postal service is known to be highly unpredictable with regard to incoming international mail (I have had customers reporting delivery anywhere between 15 days to 4-6 calendar weeks) so please allow sufficient time for the package to arrive. Please accept my apologies for the long transit time and hope you understand the challenges of buying from a global marketplace.

Customer is responsible for all taxes/ customs/ duties to receive the item. If you choose to not accept these to receive your item and the item is returned to the seller, no refund will be issued.

Please note that I now ship by registered mail with tracking through emiratespost.ae
Once the item reaches your country it might be trackable through your country's postal service online(USPS.com for the United States, canadapost.ca for Canada).

If you'd like to expedite your package, less than 500g will be around $40 for North America. Pls contact me prior to purchase to make sure your package can reach you in the time frame required!

Refunds and Exchanges

Please let me know if there's a problem with your item upon receipt. I will work with you for an acceptable solution! Please convo me before leaving ratings of 1,2 or 3. I take EXTREME pride in 100% customer satisfaction! :)

Returns can be done within 3 days of receiving the item. If you'd like a refund you will have to send the item to me (with tracking) and I will issue the refund (less shipping) upon receipt.

Shipping charges will not be refunded (unless ofcourse I've made a mistake with your order)

No refunds on custom made items, unless the item varies considerably from what we discussed and/ or I have made a mistake with your order.

Refunds on a case by case basis.

Please note that for hygiene reasons, earrings cannot be returned.

Returns will also not be accepted if the item sent is exactly as pictured/described.

Lastly, refund will be issued upon seller receiving the item in same condition as sold.

Additional Policies and FAQs

I love taking custom orders so if there's something you'd like, please drop me a line by convo'ing me!

Seller Information

P.O. Box 211162, Dubai, United Arab Emirates

Last Updated January 2, 2015