VividLacquer's Shop Policies
Welcome to Vivid Lacquer!
I strive to create the most original, high quality stamping plates and nail polish.
Payment is accepted via Direct Checkout, Paypal, and Etsy gift card.
All orders (with the exception of preorders, noted below) will ship within 10 business days with delivery confirmation within the US.
Preorders ship in 6-8 weeks time, and any delays will be promptly communicated to the buyer.
Vivid Lacquer is not responsible for any lost or stolen packages outside of the US - sorry! Since lost packages are exceptionally rare, international customers should give items 6 weeks or 30 business days to be delivered.
Customs forms are filled out with the true value of the purchased item.
Missing, broken, or defective products and packages can be replaced when necessary within 5 business days of delivery. Please contact me as quickly as you can if you have any issues.
Refunds and Exchanges
Refunds will be given on request within two (2) business days, unless the item has already shipped.
Last Updated September 28, 2015