PrettyPositano

Bags and Purses

366 Sales

PrettyPositano

Bags and Purses

366 Sales On Etsy since 2011

4 out of 5 stars
(74)
Shop owner

Vix

Contact

PrettyPositano is taking a short break

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Note from shop owner Hello there! I will be on vacation for a while.
You can always contact me: I will get back at you as soon as I can!

Note from shop owner

Last updated on Jan 31, 2016

Hello there! I will be on vacation for a while.
You can always contact me: I will get back at you as soon as I can!

Vix

Contact shop owner

Vix

Reviews

Average item review
4 out of 5 stars
(74)
Kato Tharp

Kato Tharp on Sep 20, 2015

2 out of 5 stars

I ordered this item as a "ready to ship item" after a while of not receiving tracking info, I messaged seller for status. Seller advised she was out of samples and had to create another and that it would be a little longer. Finally, after a month or so... I was SO excited when this arrived because I wanted to use this for my wedding... but I was so disappointed when I opened the package. The item looked as though it had been rushed; it was poorly put together and the lace was stitched so unevenly. I contacted the seller to show her what I had received. She said this was their normal work... I asked for a full refund. I was denied several times until I opened a case with Etsy to help. Finally, after an additional 2 weeks, I was able to get a full refund from seller. I appreciate that, but damn it was like pulling teeth!

View all 74 reviews

Shop policies

Last updated on September 13, 2015
Hello everyone and welcome to my Etsy shop!
All items in this shop are one piece creation handmade by me with great attention for details and for quality materials!
Please expect some variation in handmade items.
I always try to make sure that pictures show the real colors of items, anyway please note that colors may vary slightly depending on different computer screen.

COMBINED SHIPPING AND 10% off WILL APPLY ON ALL MULTIPLE ORDERS OF 5 or more bags & clutches or 30 or more wedding favor bags & welcome bags (within a weight range of 1Kg - 2.2 Pounds).

COMBINED SHIPPING for multiple orders within a weight range of 1Kg (2.2 Pounds) to USA or CANADA is 25.50$
To all other overseas destinations combined shipping cost within a weight range of 1Kg (2.2 Pounds) is 32.50$

IMPORTANT: Please, contact me for receiving your coupon code (or for having a reserved listing with a discounted price listed especially for you) before placing your multiple order. This is the only way for the discount to be deducted.
Thank you for your understanding!

If you have any question or if you just want to say hi, please, feel free to contact me.
Thank you very much for choosing handmade.

Accepted payment methods

Payment
All payments are accepted via PayPal. It's the safest way of payment for both of us!
For your payments a PayPal account is not required as you can simply pay by using your credit card by choosing the option 'PayPal' and then following the 'pay by credit card' link.

All order will be considered placed when payment is cleared.
Shipping
I will ship "ready to ship" items within 5 business days of the receipt of your payment.
For custom orders (monogrammed items, bridesmaids sets, multiple orders, combined orders etc.) please allow from 5 to 14 working days from your purchase before your order is shipped.
If you are in a rush to receive your purchase, please contact me before placing your order, I will do my best to accommodate your request.

All items are shipped to your Etsy address.
If you want your purchase to be shipped to another address, please contact me or specify a different destination in "note to seller" when placing your order.

I usually ship items by using International Registered Mail that provides with a tracking number to check your delivery status.
For all purchases from Australia, tracking number will only work until the item is shipped from Italy.

International delivery to USA continental, CANADA or AUSTRALIA usually takes from 10 to 14 working days with international registered mail.

I am sorry but I can not be held responsable for lost, damage or shipping delays of your orders.
Please note that shipping delays may occur during festive periods.

In some countries customers might be charged customs taxes or duty fees.
These expenses are responsability of buyers.
Refunds and Exchanges
Handmade creations require a great effort in acquiring supplies and time to make, list, package, and ship all orders. Each item is unique and a one of a kind creation, therefore, I am sorry, to inform you that I generally do not accept returns or exchanges at the moment.
Please do not forget to read descriptions of items carefully before placing your order and feel free to contact me if you have any further questions.

Anyhow, I sincerely want you to be happy with the all experience in ordering from my shop so, please, in case you're not completely satisfied with your purchase contact me within 2 days from the receipt of it and we can try to work out a solution and a mutual agreement ONLY if you have purchased an item that was not a CUSTOM ORDER or a MADE TO ORDER item.

UNFORTUNATELY, ALL MADE TO ORDER ITEMS AND CUSTOM ORDERS (Bridesmaids sets, monogrammed items, multiple orders etc.) ARE CONSIDERED A FINAL SALE AND ARE NOT REFUNDABLE OR EXCHANGABLE WITH NO EXCEPTIONS

In any cases, after we have reached a mutual agreement for a return or an exchange, the item must be shipped back to me unused and in the original conditions within 14 business days from the receipt of your purchase. The following policies will apply to return or exchange:

RETURNS and EXCHANGES:

- RETURNS:
After the item is delivered back to me unused and in the original conditions I'll refund you the total amount of your purchase, minus shipping rates and a 15% restocking fee.
Customers will be responsable for return shipping expenses.

- EXCHANGES:
After the item is delivered back to me unused and in the original conditions , you will be able to exchange your returned item with another one whose value is the same or is higher of the amount of your credit.
Your credit for the exchange will be the equivalent of your purchase, minus shipping rates and a 15% restocking fee.
Customers are responsable for return shipping expenses and for additional shipping fees that will result for the shipping of the item you have decided to exchange your returned item with.

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Additional policies and FAQs
For any further question don't hesitate to contact me.
Thank you for your visit and for supporting handmade!
Have a good day.