Shannon Bledsoe on Dec 7, 2015
Quality of the bags were great! They came out exactly like they were pictured! I would definitely order from this shop again!
Kato Tharp on Sep 20, 2015
I ordered this item as a "ready to ship item" after a while of not receiving tracking info, I messaged seller for status. Seller advised she was out of samples and had to create another and that it would be a little longer. Finally, after a month or so... I was SO excited when this arrived because I wanted to use this for my wedding... but I was so disappointed when I opened the package. The item looked as though it had been rushed; it was poorly put together and the lace was stitched so unevenly. I contacted the seller to show her what I had received. She said this was their normal work... I asked for a full refund. I was denied several times until I opened a case with Etsy to help. Finally, after an additional 2 weeks, I was able to get a full refund from seller. I appreciate that, but damn it was like pulling teeth!
anbrink3 on Aug 28, 2015
Absolutely stunning! Such a beautiful one of a kind piece. Delicate and rustic looking. So glad I purchased this for my wedding day.
All items in this shop are one piece creation handmade by me with great attention for details and for quality materials!
Please expect some variation in handmade items.
I always try to make sure that pictures show the real colors of items, anyway please note that colors may vary slightly depending on different computer screen.
COMBINED SHIPPING AND 10% off WILL APPLY ON ALL MULTIPLE ORDERS OF 5 or more bags & clutches or 30 or more wedding favor bags & welcome bags (within a weight range of 1Kg - 2.2 Pounds).
COMBINED SHIPPING for multiple orders within a weight range of 1Kg (2.2 Pounds) to USA or CANADA is 25.50$
To all other overseas destinations combined shipping cost within a weight range of 1Kg (2.2 Pounds) is 32.50$
IMPORTANT: Please, contact me for receiving your coupon code (or for having a reserved listing with a discounted price listed especially for you) before placing your multiple order. This is the only way for the discount to be deducted.
Thank you for your understanding!
If you have any question or if you just want to say hi, please, feel free to contact me.
Thank you very much for choosing handmade.
Accepted payment methods
For your payments a PayPal account is not required as you can simply pay by using your credit card by choosing the option 'PayPal' and then following the 'pay by credit card' link.
All order will be considered placed when payment is cleared.
For custom orders (monogrammed items, bridesmaids sets, multiple orders, combined orders etc.) please allow from 5 to 14 working days from your purchase before your order is shipped.
If you are in a rush to receive your purchase, please contact me before placing your order, I will do my best to accommodate your request.
All items are shipped to your Etsy address.
If you want your purchase to be shipped to another address, please contact me or specify a different destination in "note to seller" when placing your order.
I usually ship items by using International Registered Mail that provides with a tracking number to check your delivery status.
For all purchases from Australia, tracking number will only work until the item is shipped from Italy.
International delivery to USA continental, CANADA or AUSTRALIA usually takes from 10 to 14 working days with international registered mail.
I am sorry but I can not be held responsable for lost, damage or shipping delays of your orders.
Please note that shipping delays may occur during festive periods.
In some countries customers might be charged customs taxes or duty fees.
These expenses are responsability of buyers.
Refunds and Exchanges
Please do not forget to read descriptions of items carefully before placing your order and feel free to contact me if you have any further questions.
Anyhow, I sincerely want you to be happy with the all experience in ordering from my shop so, please, in case you're not completely satisfied with your purchase contact me within 2 days from the receipt of it and we can try to work out a solution and a mutual agreement ONLY if you have purchased an item that was not a CUSTOM ORDER or a MADE TO ORDER item.
UNFORTUNATELY, ALL MADE TO ORDER ITEMS AND CUSTOM ORDERS (Bridesmaids sets, monogrammed items, multiple orders etc.) ARE CONSIDERED A FINAL SALE AND ARE NOT REFUNDABLE OR EXCHANGABLE WITH NO EXCEPTIONS
In any cases, after we have reached a mutual agreement for a return or an exchange, the item must be shipped back to me unused and in the original conditions within 14 business days from the receipt of your purchase. The following policies will apply to return or exchange:
RETURNS and EXCHANGES:
After the item is delivered back to me unused and in the original conditions I'll refund you the total amount of your purchase, minus shipping rates and a 15% restocking fee.
Customers will be responsable for return shipping expenses.
After the item is delivered back to me unused and in the original conditions , you will be able to exchange your returned item with another one whose value is the same or is higher of the amount of your credit.
Your credit for the exchange will be the equivalent of your purchase, minus shipping rates and a 15% restocking fee.
Customers are responsable for return shipping expenses and for additional shipping fees that will result for the shipping of the item you have decided to exchange your returned item with.
Additional policies and FAQs
Thank you for your visit and for supporting handmade!
Have a good day.