VliegendeHollander's Shop Policies
Hi there, and welcome to our etsy team shop The Flying Dutchman!
This is the place to be for the most lovely crochet patterns! :)
I'm happy to offer you payment options through PayPal, Credit card, Debit card and Etsy Gift Card! There's a quick and easy way for everyone to shop at my Etsy store. ^^
When I don't receive your payment within 7 business days, I retain the right to cancel your order.
Directly after Etsy received and cleared your payment, you can start downloading the pattern from your Etsy account.
You can find the pattern under Your Account --> Purchases --> select the purchase of the pattern. Or you can find the pattern in the confirmation email Etsy sent you after completing your order.
If you have trouble downloading your pattern(s), please contact us!
Refunds and Exchanges
I have made every reasonable attempt to clearly desribe all the products in this shop as patterns. Unfortunately, the nature of the product is such that I cannot refund the purchase because you cannot return the pattern. In extreme circumstances, I can consider allowing you to credit this purchase towards the purchase of a physical item in my other shop (www.theamigurumishop.etsy.com)…..
Additional Policies and FAQs
All items in this shop are crochet patterns or knitting patterns.
You can't purchase finished items/the actual toys in this shop. If you're interested in those, please go to my other Etsy shop: www.theamigurumishop.etsy.com
All patterns are written in English, using US crochet terminology. Some patterns have also UK terminology included, which will be made clear in the listing descriptions per pattern. Some patterns are also available in Dutch, if this is the case, this is clearly described in the listing itself as well. If that is not described in the listing, the pattern is not available in Dutch.
All patterns are for personal and/or small commercial use (30 items per pattern may be sold). For a full commercial license, please contact me.
There can be a statement written in the pattern that it's not allowed to sell items, but don't worry: I changed my statement on this and still have to adjust some of the pdf files.
If you need any additional information about us considering your order, please don't hesitate to contact me! :)
All patterns are designed by me, Joyce, and all profits made from this webshop will be used to fund my artistic practice. :) I'm an independent artist, and my art projects can be found at www.j-o-y-c-e.com.
If you want more information about me, please follow me on Twitter and Instagram (@joyceoverheul) or like or Facebook page! :)
The Flying Dutchman Crochet Design | Joyce Overheul, artist
Van Hogendorpstraat 82
info @ j-o-y-c-e.com
All sales: for customers outside of the EU, a 0% sales tax rate applies. For customers within the EU, a 21% sales tax applies. All sales taxes are included in the item price.
Last Updated May 7, 2014