Voluscious' Shop Policies
At this time I only accept PAYPAL.
Etsy and Paypal make it very easy for prompt payment. If within 24 hours of purchase payment is not received, I will send you a message to check on the payment status. If there is no response to messaging and payment is not received within 48 hours, the order will be canceled.
E-checks through PayPal must clear before items are shipped.
I strive to ship items out within 5 BUSINESS DAYS after receipt of your payment. If there are any updates to your order, please send a message as soon as possible before the item is shipped.
For custom or wholesale orders I will convo you with an estimated ship time. I strive for speedy shipping and fast delivery and I do my best to accommodate each order a timely manner.
Shipping is done in a padded envelope or small box via USPS First Class. Delivery times vary.
If you have a special occasion or should you require faster delivery or insurance, please contact me directly and I am happy to assist.
USPS priority post with confirmation only (no tracking) - $12-$17.00, 4-10 business days.
International customers please note that your package has to clear customs in your country which can create a delay in delivery and may be subject to duty charges. You will be responsible for any possible additional taxes with customs relevant to your country. Delivery times vary.
Refunds and Exchanges
Refunds and/or exchanges on a case-by-case basis. Your happiness and satisfaction are very important, so if there is ever a problem, please contact me and we will work it out.
Last Updated March 7, 2012