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Shop policies

Last updated on August 10, 2011
Welcome to the Chaotique Boutique!

Ive fallen in love with designing and creating artistic pieces of jewelry for you, the wonderful customer, to wear and enjoy.

I have many tastes, ranging from the dark and rough to the sweet and simple. I love color and experimenting with new techniques to bring you something spectacular and unique.

I'll do my best to bring you something new, and try not to repeat myself. But some ideas will be tweaked and tworked...tworked? Is that a word?

As a shopkeeper, Id like you to know that I do everything here on my own. I design and build all my own pieces. I do all my own photos, answer every question/convo I receive. I do all the picking/packaging/shipping as well as bookkeeping!

I do it all, for you! :D

I will do my best to fulfill special requests and answer all questions. I want to make sure my focus is on customer service, and that your experience here in the Chaotique Boutique is a pleasant one.

I do hope you enjoy my shop and my art. I work very hard to bring the best and most beautiful creations out of my imagination for you.

Vorpal :")

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
Please contact me if there is a problem. I want to be 100% customer oriented. If your not satisfied with an item, give me the opportunity to fix it. I will have sizes posted with all items, but will resize if needed.

Once items leave my hands and are left in the hands of the postal system, I am no longer liable for damages. For some reason the postal service really does treat priority packages with more care and you will be happier with the speed in which you receive your purchase

To maintain a level of excellence, I will accept refunds and exchanges up to 5 days of receipt of item. I always check to make sure the item is in perfect condition before shipping and I make sure to wrap with care. I use bubble wrap envelopes and tissue paper. So these items should get to you safely.
My preferred payment method at this time is PayPal. Its simple, and its easy.
All domestic packages (orders) will be shipped first class mail via USPS with delivery confirmation. All shipping costs will reflect as such. As well as handling, (boxes, envelopes, bubble wrap, tissue paper, Etc, depending on the package)

I will ship as often as needed. I do work outside of etsy and am not always able to make it to the post office by close of day. But I will make every effort to have all orders shipped no later than two days after confirmation of sale. I want you to have your piece(s) ASAP!

Due to a recent change in jobs, Shipping will now be available Monday - Saturday before 11am pst.
Additional policies and FAQs
I will do my best to meet all needs for a custom order. As no two people are alike...except of course twins. I understand the possible need for re-sizing. Please convo me at time of purchase with size requirements. To add length to certain necklaces or bracelets I tack on roughly $1 or $2 depending on materials needed. And I will of course convo you with such information should it apply, BEFORE you buy.