VoyagePrague

Premium leather & wool felt goods. Based in Prague

Prague, Czechia | 1013 Sales on Etsy

4.5 out of 5 stars
(161 reviews including ratings from DaWanda)

Shop owner

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Announcement   Welcome to Voyage official Etsy store!
Here you will find covers, wallets, and sleeves from premium leather & 100% wool felt. Each product is designed and handcrafted by us with focusing on the tiny details and thoroughly tested before we offer it to our customers. Due to this, each piece is unique and has its own story. Thank you for stopping by!

Announcement

Last updated on Sep 24, 2018

Welcome to Voyage official Etsy store!
Here you will find covers, wallets, and sleeves from premium leather & 100% wool felt. Each product is designed and handcrafted by us with focusing on the tiny details and thoroughly tested before we offer it to our customers. Due to this, each piece is unique and has its own story. Thank you for stopping by!

Rodion

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Rodion

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4.5 out of 5 stars
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About

Premium leather & wool felt goods. Based in Prague

We are a small company, based in the heart of Europe - Prague.
Our main mission is to make premium accessories from natural leather & wool felt. For this purpose, we use the best materials, create unique designs, focus on the details and make the products as functional as it possible.


Our story

Everything started with the iPhone when we were looking for a leather case. Unfortunately, offers from the local Czech shops did not satisfy our need, so we came up with our own solution. And then in late 2015, the VOYAGE brand was born. Our aim was simple, make high-quality accessories for Apple mobile devices. Right from the beginning, we decided to use only the finest and most expensive materials like premium Italian leather and 100% wool felt.

Some months later began the most important and difficult part of our work. We've been looking for the premium leather and wool felt for a few months in different parts of the world, and finally, we've found the best materials in Italy, Germany, and Japan. Thanks to our long business trips, we named our brand.

Despite all our searching for quality materials, we also thought about designs of our goods and people, who will be willing to produce them. The first plan was to open the workshop in Prague, but due to high price for the rent, machines, and craftsmen, our products would be very expensive, which was nonsense for the start-up without any experience. As a result, we found a solution in Ukraine, where we all come from. Finally, after long travel, design, and editing, at the end of 2015, we released our first iPhone sleeve, which had a success. Thanks to the support of our customers who inspire and motivate us, we are constantly growing up. Just within a year, we started to produce sleeves and covers for iPad, MacBook, wallets, document holders, pencil covers and other small products. We also expanded our workshop and partially relocated to Prague. We employed two more artisans, added 4 colors to the assortment, started to sell worldwide, cooperated with 3 stores and participated in several trade fairs in Prague.

We place great emphasis on the quality of our products and their design. Each product is designed by us with focusing on the tiny details and thoroughly tested before we offer it to our customers. Keeping track of world trends, focusing on details, using premium materials without any synthetic ingredients, and trying to produce as functional products as it possible. This is all VOYAGE.

Who's behind it?
Currently, our team consists of eight people. The main founder of the VOYAGE project is Rodion Galkin.


Our materials
Tuscan vegetable tanned leather // Blue
Our blue Tuscan leather matures over a time, different from one piece to another. The products from Blue leather are unique and have their own life, they are not the same for their entire life, but they change, continuously, for the better. Vegetable tanned leather goes richer, warmer and darker depending on your lifestyle and how you handle the product.

Tuscan pure aniline leather // Brown, Black, Green & Graphite
Our brown, black, green and graphite pure aniline leather is a little bit softer than the blue one and natural looking leather with the unique surface characteristics of the hide remaining visible. The leather we use is the most expensive leather to produce because only the best selection of hides can be used to produce full aniline leathers. This Pure Aniline is top grain leather that is dyed for color without any pigments applied. These hides will exhibit some natural characteristics such as healed scars, scratches, neck and belly wrinkles. This leather will develop a rich patina over time and will fade with prolonged exposure to sunlight.

Premium 100% wool felt
Wool felt is a natural product. And a high standard of dye processes in Germany and contents of 100% wool make this product earth friendly and recyclable. Since wool felt is made of sheep’s wool and viscous staple fibers, this means that after the felt product has been used or become worn out, it can be disposed of in an environmentally friendly manner and also feels soft to the touch.

Shop members

  • Rodion

    Owner, Designer, Curator

    "To have the best product, I had to find the best people, which I finally did."

Shop policies

Last updated on October 5, 2018
Welcome to the Voyage official store!

If you have any question about our products, cooperation or wholesale orders, please feel free to contact us:
voyage.goods [!at] gmail.com

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 3 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Items on sale
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
If there is any problem please contact us and we will solve the problem immediately. If for some reason you decide to return the goods within 14 days after receiving, please use a similar protective packing to ship it back to us.

• In case of return or exchange, the buyer is responsible for all shipping fees. All Items must be unworn, unused, and in resalable condition when returning them. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

• Please note that we are not able to refund shipping costs. All costs associated with returning products are your responsibility.

• The customer's responsibility is to provide us with the right delivery address. If the buyer writes the wrong address or doesn't pick the parcel up when it arrives, the parcel will be sent back to us. In this case, we reserve the right to ship it back to you for an additional shipping fee or to issue you a partial refund of your order exclusive our original shipping costs even if the item was shipped for free.

• We are not responsible for lost or damaged unregistered packages sent back to us. If an order is returned to us due to refused, unclaimed or unsuccessful delivery, all shipping costs and associated charges will be deducted from a refund.
Payment
We accept all major credit and debit cards and payments can be made both through Etsy Direct Checkout or Paypal.
Shipping
Delivery time:

Within the Czech Republic - approx. 1-3 business days

International EU - approx. 5-14 business days

International Worldwide - approx. 10-26 business days

Kindly note that these delivery times are estimates and not guaranteed, and can vary depending on your location, festivities, bank holidays around delivery location, weather, etc.

Each our item could be sent within 1-3 business days. If some items are not in stock in Prague, they will be sent from our second workshop in Ukraine.

Sometimes packages to International destinations may take 4-8 weeks to arrive due to customs delays in your country. We are not responsible for any delays caused by customs.


All packages have a tracking number and can be tracked on this website:
http://globaltracktrace.ptc.post/gtt.web/

All our parcels are shipped with registered priority airmail. Packages are insured against theft and accidental damage.

Please be advised that for deliveries outside the EU, shipments can be subject to import fees and taxes which are due on arrival. The buyer is responsible for all customs fees and taxes.

It's impossible for us to determine these charges as they vary from country to country and state to state. If you need any detailed information about these charges please contact your local customs office.

PLEASE NOTE: If you don't get the parcel within 3 weeks, visit your local Post Office and give them the tracking number — they could hold the parcel for you to pick up. The tracking number is provided via email that Etsy will send you when your item is marked as shipped.
Additional policies and FAQs
We provide a 2-year warranty on all products within the Czech Republic and 1-year international warranty. The purchase document may be used as a certificate of warranty. Customers may acquire information on product care at www.voyageofficial.com in the section Products care.

The warranty does not apply to:
• Leather scuffing marked fabrics or loose stitching
• Material defects incurred by improper use
• Part defects incurred by improper use
• Sewing defects incurred by improper use

In the unlikely event of a noticable defect in workmanship within one year from the date of purchase we will either pay for the repair or repair your item in our workshop. Any shipping charges are the responsibility of the customer.

Products care

Leather product components

Our products are made of the highest quality Italian leather, it is necessary to take particular care of them. The premium leather we use does mark quite easily. If you discover a light surface mark on your leather product, this can be easily buffed away with a dry finger, a piece of leather or soft cloth. When the leather gets wet it ages and hardens a little.

Don't keep your product‚ in the rain for long periods of time (keep it under your umbrella). If the product becomes wet to wipe away excess moisture and then leave to dry naturally in room temperature. Do not attempt to dry with a direct heat source.

Try to avoid the leather coming in contact with light colored clothes and vice versa: some clothes (especially denim) lose color and might rub off onto your product. Avoid the contact or embrace the developing patina. Your choice.

If in doubt or you are experiencing some pretty bad staining go to a special leather cleaning expert.
To keep the leather on your product looking its best you can apply natural leather wax, balm or oil. They all have a different effect so please apply on a small corner first. Ask a specialist in your area to recommend the best product to use. The leather tends to go darker if you treat it and does not need to be treated very often.

Felt product components

We recommend cleaning the felt components with a wet cloth and soap. The felt is hydrophobized, making it water-proof. If you have a small mark on your felt case then please leave the item to dry out before using a damp cloth to gently wipe the surface on and around the mark. Please be careful not to rub the felt too hard.

If this doesn't work and for more permanent stains, we recommend taking the product to your local dry cleaner.

Notice: Please follow the instructions and recommendations of the producer when using impregnation products. We cannot accept any responsibility for the improper use of products.
Privacy
Information I Collect

To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order or personalization, for example) if you contact me directly.

Why I Need Your Information and How I Use It.

I rely on a number of legal bases to collect, use, and share your information, including:
- as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;
- when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
- as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services, and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
- Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
- Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
- Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
- Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention.

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 10 years.

Transfers of Personal Information Outside the EU.

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights.

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
- Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
- Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
- Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
- Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Rodion Galkin am the data controller of your personal information. If you have any questions or concerns, you may contact me at voyage.goods [!at] gmail.com.

More information

Last updated on Feb 27, 2018
Frequently asked questions
Custom and personalized orders

We do not produce items according to customer's own design but we can change/modify our products for your need.

We can also make our products with your company logo or initials. Please contact us with your requirements.

All custom and personalised orders are excluded from our Return Policy unless faulty.

Wholesale availability

We are open for any collaboration and wholesale orders. Please do not hesitate to contact us.

Gift wrapping and packaging

All small items come in kraft paper envelopes, big ones in canvas bags. Our packaging is "ready to gift".

Care instructions

We provide a 2-year warranty on all products within the Czech Republic and 1 year international warranty. Customers may acquire information about product care at www.Voyage-official.com in the section Products care.