WLOWood

Widen Your Pet's World

North Carolina, United States
|
| 20,796 Sales | 5 out of 5 stars 5 out of 5 stars

WLOWood is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    ***Up to 30% Spring Sale***
* WLO® Wood is founder of the Modern Wood Dog Crates
*Please, report us imitated products or fake shops
*Thanks to you, WLO® Wood will donate more than 2000 dog houses to dog rescues in 2023
*The brand name (USPTO/6264638) and product patents (WIPO DM 208957 - DM 212724) are under protection by USPTO and DMCA
*We use authorized law offices to hold on country customs of imitation products
*We offer the best price to performance guarantee to each corner of the World
*Over 5000 - 5 stars comments
*100% Satisfaction Guarantee

Announcement

Last updated on Apr 13, 2023

***Up to 30% Spring Sale***
* WLO® Wood is founder of the Modern Wood Dog Crates
*Please, report us imitated products or fake shops
*Thanks to you, WLO® Wood will donate more than 2000 dog houses to dog rescues in 2023
*The brand name (USPTO/6264638) and product patents (WIPO DM 208957 - DM 212724) are under protection by USPTO and DMCA
*We use authorized law offices to hold on country customs of imitation products
*We offer the best price to performance guarantee to each corner of the World
*Over 5000 - 5 stars comments
*100% Satisfaction Guarantee

Items

20796 Sales

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WLO Wood LLC

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WLO Wood LLC

Reviews

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5 out of 5 stars
(4894)
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About WLOWood

Sales 20,796
On Etsy since 2020

We feel your big love to WLO®

Production partners

  • Jotun®

    Norway

    Jotun® supports us. We use Jotun®, the world's best paint brand. This means that our products turn into jewelry as they take their final form in your home.

Shop policies

Last updated on Apr 13, 2023

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
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Accepts Etsy Gift Cards and Etsy Credits
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Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 24 hours of purchase

Privacy policy

More information

Last updated on May 30, 2022

Frequently asked questions

What happens if the cargo arrived with damage?

WLO Wood will replace damaged parts for free of charge immediately! You should only provide damaged part’s code or photos.

What happens if the dog house product box contains missing or defective parts?

WLO Wood will resend them for free of charge immediately! You should only provide damaged part’s code or photos.

What should I do if my order gets lost during the shipment?

Just let us know! We will try to resolve the problem by contacting the shipping company immediately. If it’s not resolved within 10 business days, we will offer you two options: full refund or resend the product with an emergency code.

I’m not sure if the product size or model is what I exactly want, what should I do?

Informing us is enough! We share all of the detailed product dimensions and color options in our listing images. Because of our hygiene rules, you can request exchange only if the box is not opened. You can return the product to our warehouse by paying only the shipping cost (approximately $39 to $89).

My dog damaged the house. Do you send the spare parts?

Damaged parts will be resend from our warehouse with lower charges. You should only provide damaged part’s code or photos.

I broke the product during assembly. Do you send the spare parts?

Exactly! WLO Wood’s responsibility continues until the product is assembled at your house. We will immediately send the broken part with lower charges. (smaller parts with only shipping cost)

Can I add extra cushions or tents to my order?

Yes, just inform us! You can order extra parts by updating your order with our lower spare part prices. This will save you from paying extra shipping costs.

The product color did not match my furniture. Do you accept returns?

Unfortunately we cannot accept a refund caused by color differences unless there is a very distinct color difference from the product images we listed. Our wood colors match the product images 98.4%. Detailed color options have been published in all listings. Also, you can check the images coming from our customers. Only in some cases there may be some color shade difference due to the structure of wood and our hand-made painting technique. As you would appreciate, it is almost impossible for us to match the same shade of colors with all other furniture. Even the different lighting in images can make the product color look completely different.

Seller details

is considered a professional seller (known as a trader) in the EU. What's this?