If you feel that you want to leave anything other than a 5 star review please contact me prior to reviewing and I will resolve the situation to your complete satisfaction so you will be able to leave a 5 star review!

I want you to be happy with your purchase and send your friends to my shop!

I offer a 100% satisfaction guarantee on all of our products, including custom prints. Large (30x40 and above) custom projects which cannot be resold are not returnable. Please contact us for a return authorization within 3 days of receiving your product and we will give you a full refund (or replace your product, your choice) once the original product is returned. Shipping costs are nonrefundable. Waldo Road Studio is not liable for any return shipping fees.

LOST IN THE MAIL? :(
If you have not received your package within 30 (45 international) business days from shipment I will send you a free artwork replacement, free shipping is only available on the original order.

DAMAGED IN THE MAIL? :(
We are very careful in selecting our packaging products to withstand the USPS system. If your item arrives damaged, send us a message including a photo showing the damage to the artwork and packaging. I will send you a free artwork replacement, free shipping is only available on the original order.

NOTICE - We cannot accept responsibility for lost or stolen items with "Delivered" USPS tracking results to the address provided to us on the order. If you are shipping to an unsecured destination (a front porch or yard, apartment building front desk etc.) The USPS tracking stating "Delivered" to the address you provide on the order will be accepted by both parties as completed delivery. If you don't have a secure area please use a signature required shipment.

We accept Paypal or Credit Cards using Etsy checkout. Payment must be made in full before digital prints are created and sent.

All maps are highly detailed, very close representations of cities, they are intended to be viewed as artwork, not actual navigation maps.

All products, images, digital files and digital printing are created here at my studio- nothing is sent out to another vendor for production. Any frames shown are not included. All listing are for digital prints only.

City map prints & all others, will generally ship within 1-3 business days of purchase from Two Harbors MN.

Please allow at LEAST a week transit time within the US FOR USPS PARCEL SELECT, and 4-8 weeks for international. See chart below for details. A USPS label/tracking number will be available on your order page after it is shipped. International buyers are responsible for all import fees and taxes. International buyers pay the additional costs such as duties, taxes, and customs clearance fees. Import charges can vary widely but are most commonly based on the price and type of item, package weight and dimensions, origin country, and the taxes, duties, and fees of the destination country all to these charges are the responsibility of the buyer.

I offer combined shipping on international orders. Please contact me prior to ordering for international orders with more than 10 items.

If you need a rush order, please send me a message before you purchase and I will set up a special order for you to reflect the new price with RUSH shipping included.

NOTICE - We cannot accept responsibility for lost or stolen items with "Delivered" USPS tracking results to the address provided to us on the order. If you are shipping to an unsecured destination (a front porch or yard, apartment building front desk etc.) The USPS tracking stating "Delivered" to the address you provide on the order will be accepted by both parties as completed delivery. If you don't have a secure area please use a signature required shipment.

HOW ARE PRINTS SHIPPED? - USPS PARCEL SELECT mail unless an upgrade is purchased.
8"x10" up to 12"x16" prints are shipped flat in sturdy cardboard mailers.
16"x20" and larger prints are shipped rolled in double thick mailing tubes

SHIPPING ESTIMATES
USA FREE SHIPPING - PARCEL SELECT estimated 7-15 business days
Canada-estimated 10-20 business days
International-estimated 10-20 business days

*****INTERNATIONAL ORDERS *******
Must contact us for shipping any item larger than 11x14 prior to ordering.
All international shipping costs in listings are for 11x14 and smaller only.
If your order is larger than 11x14 I will send you a separate listing for your shipping total.

SHIPPING UPGRADES TO USPS PRIORITY or EXPRESS MAIL
Click here - https://www.etsy.com/shop/WaldoRoadStudio?section_id=17205433

The pricing structure in my shop does not include proofs prior to printing.
All my listings have proofs of similar maps in the listing and many color samples can be reviewed by viewing the artwork in my shop.

Proofs are provided upon request on custom orders from reserved listings only. Edits to artwork (except text edits which are free) requested upon proof review are done at an additional cost.

Please note that due to the variations in different monitors, colors may vary from your computer screen to the actual print. We do our best to demonstrate an accurate color representation in all of our product images. Color swatches are available. Please contact us for information.

All prints are sold unframed. We have had good luck with these online sources.
www.pictureframing.com
www.artgalleryframes.com

If you love maps and charts please check out - http://www.navchartart.com