Marilyn Lajeunesse on Mar 26, 2014
The clock arrived in perfect condition and on due time. Mehmet was very gracious after I contacted him to inform him that the first clock I ordered arrived broken. This one was sent to me free of charge with simply the shipping cost to pay. I have a number of pieces of Turkish ceramics and I really love that the clock displays the pretty traditional motifs of this beautiful country.
Thank you so much for visiting my shop!
If there is a postal holiday, an additional day may be required.
In the case of a custom order, we will negotiate shipment date at the time of order.
I would be happy to ship by another method if you would prefer. You will need to contact me via Etsy conversation or e-mail to mfk1703[!at] gmail.com, and I will send you a revised paypal invoice.
I do ship internationally. If you have any questions about the cost for international shipping, or prefer a different shipping method, please contact me via Etsy conversation or e-mail to mfk1703 [!at] gmail.com.
Refunds and Exchanges
I accept refunds if there is a problem with the item or the item is not the one you purchased. We can discuss any other refund issues, just contact me.
If somehow you get unsatisfied by my product or shipping, and tend to leave a negative or neutral feedback, please contact me before doing so. I will definitely solve the problem and make you smile :)
Shipping costs are not refundable.
I am not responsible of lost packages.
Additional policies and FAQs
Feel free to email me at mfk1703 [!at] gmail.com with any questions or special requests.
I appreciate receiving your feedback after you have received your item. I want to know that it got to you, and that you are happy with it.