We're going to lose access to Etsy since April 4th 2022 so we won't be able to do anything here. But we're going to keep doing our pet dolls and moving even forward. Now we're settling down in Serbia (March 25th 2022) and then we'll be able to work in full again.
Please follow us on Instagram @walloyamorring
And a bit later we'll remake our website walloyamorring.com
and then we're going to support our other social pages on Facebook, Tumblr, Youtube, TikTok and others.
Let's keep in touch guys!
Have a wonderful day and take good care!
With love and hugs 💜💜💜
Yours Svetlana, Dmitry and Walloya Morring team
Accepted payment methods
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Returns and exchange details
→ We accept cancellations but there is a fee of 50% of the order's cost in this case. The shipping cost refund in full.
→ We accept returns of dolls that have been available (that haven't been made by order). Please in this case get in touch with us within 14 days of delivery and send the item back within 30 days of delivery.
→ We don't accept returns of dolls that have been made to order, except dolls that obviously different from that has been ordered. If you've received the doll that is different from the ordered (by our mistake), we'll exchange it to the right doll. And we'll cover your postage in this case.
Additional policies and FAQs
Sections of the store.
There are 4 sections of the shop. They are Pre-order and In stock for Ball-jointed dolls (BJD) and Pre-order and In stock sections for Magnet-jointed dolls (MJD).
Pre-order section means that the product will be made to order and it takes 2-3 months to do it for BJD dolls and about 2 months to make Magnet-jointed dolls.
In stock section means that the product is available and we can send it within 1-3 working days. Sometimes it takes 1-2 weeks to send it (for example when we are on holidays). In this case Etsy shows you estimated time of sending.
Methods of painting the dolls.
We use 3 methods of painting. They are an etching, airbrushing and hand painting.
Method of etching allows to apply paint deep into the material. In case of contamination of the doll, this method allows washing parts of the doll in water with detergent and a soft brush.
The airbrush method allows to make painting more complex and expressive. We make airbrushing on the inner of ears, horns, neck, tummy and other.
Hand painting is emphasizing the eyes, mouth, nose, claws or teeth. In the case of contamination of the surface of the parts with the airbrush and hand painting should be very carefully to do the cleaning, because the color in these places can be damaged, leading to reduction in contrast and color saturation.
The main color and the gradient.
Typically, the doll has a main color and the gradient. The main color of the doll is the color that occupies most of the surface of the doll.
The gradient is the second color of the doll, which fades into the main color. The color of the gradient should be darker than the main color
If you have any questions or special requests, please contact us! We will be happy to answer your questions!
Have a wonderful day and enjoy our creations!