WardrobeByDulcinea
Top shop for gifts.
Buyers bought gifts from this shop and gave them 5-star reviews!
Announcement
Welcome to our shop!
Production timelines below:
Veils: 2 weeks order to shipping.
An overskirt, a topper, top, skirt (any single item other than a veil): 8-10 weeks order to shipping
Two piece wedding dress: 4 months order to shipping
For shipping itself we use DHL Express Worldwide, a door to door courier delivery which takes just a few days to everywhere in the world. We are not in any way affected by postal delays many countries are experiencing at this time, DHL couriers operate as usual.
If you'd like to know more about our brand, see real brides and behind the scenes of our studio, check out our instagram @wardrobebydulcinea and our Facebook page Wardrobe by Dulcinea.
Announcement
Welcome to our shop!
Production timelines below:
Veils: 2 weeks order to shipping.
An overskirt, a topper, top, skirt (any single item other than a veil): 8-10 weeks order to shipping
Two piece wedding dress: 4 months order to shipping
For shipping itself we use DHL Express Worldwide, a door to door courier delivery which takes just a few days to everywhere in the world. We are not in any way affected by postal delays many countries are experiencing at this time, DHL couriers operate as usual.
If you'd like to know more about our brand, see real brides and behind the scenes of our studio, check out our instagram @wardrobebydulcinea and our Facebook page Wardrobe by Dulcinea.
Items
Featured items
All Items
Reviews
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Jacqueline on Sep 6, 2021
5 out of 5 starsI trust Inge and her team with my whole being. I would trust her with my soul, if I had to! I ordered three skirts for my flower girls and they each turned out so beautifully. My daughter is absolutely in love with her skirt and didn't want to take it off. Thanks again, Inge! You are the best :)
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Kristen on Aug 30, 2021
5 out of 5 starsI love this skirt! I ordered it for my wedding and I cannot wait to wear it on the day. Just what I pictured! I play dress up in it like every other day around the house for fun 🤩
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Chelsea on Aug 27, 2021
5 out of 5 starsThe skirt was absolutely beautiful! People were talking about it all night. The fit is perfect, and the construction of the skirt is very impressive in it's quality.
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Kim on Jun 29, 2021
5 out of 5 starsI knew what skirt I wanted, but I was at a loss for what I wanted for the top. Inge helped me in looking at what was and wasn't possible (and gave very good reasons for why some things weren't. Thank you Inge, very happy to not be needing boob tape at my wedding). After quite a bit of back and forth on my end the top doesn't look a lot like the Penelope anymore, but she does look stunning. In the end we added a V-neck, removed the sleeves and chose a different lace. At some point Inge gave me some good advice and her preference, which I deeply appreciated. The quality is fantastic, the fit wonderful (no alterations needed) and I feel I have something so personal and unique. I have absolutely no regrets ordering my dress online, I never imagined I would be able to get this quality with my budget, let alone stay under.
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Nicole on Jun 10, 2021
5 out of 5 starsWonderful customer service I will be recommending wardrobe by dulcinea to anyone I know needing a dress! Everyone loved it! I love it! ❤️💙❤️💙❤️💙 absolutely wonderful! I can’t say enough good things! She helped me feel gorgeous and like a patriotic princess!!!
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Jessica on Apr 14, 2021
5 out of 5 starsCame in and fell in love! Perfect veil for our small wedding! Thank you!
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Chelsea on Sep 13, 2021
5 out of 5 starsThis skirt is an absolute dream and I cannot wait to be married in it! The seller is so kind and talented, and the piece fit like a glove.
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Hannah on Sep 9, 2021
5 out of 5 starsReally pretty, soft, and love the color fade effect. Can't wait to wear it for my wedding.
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Megan on Sep 9, 2021
5 out of 5 starsI have to say, everything just blew me away! I ordered a skirt and a custom top. Working with the owner was amazing! They were so helping and so sweet. The quality of everything was so much better than I expected. It just felt so amazing. I'm getting married in October, and I'm so excited to wear this. I tried it on right after it got delivered, and I cried! I felt so beautiful and I felt like a fairy! I couldn't stop just looking at it. I keep taking it out of my closet just to look at it again. It's everything I've ever wanted!! Thank you so so so much!! It's just so beautiful.
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britrax on Sep 7, 2021
5 out of 5 stars10/10 for Inge, start to finish. She answered every question quickly, allowed me to request some modifications, and even caught a measuring error. Dress arrived three days earlier than promised and fits perfectly, no alterations needed. I never stepped foot in a bridal dress shop and so glad I chose Inge.
Updates
About WardrobeByDulcinea
10 things I wish people knew about my brand
1. "Wardrobe by Dulcinea" garments come with labels that say "Size: Yours" and that is the only size I believe in. We absolutely do not care whether someone would label you as a "plus size" or "petite", there is no such thing here as there are no extra charges for different shapes and figures, everything is made from scratch and to unique measurements of yours, whatever they may be, and in proportion to your height.
2. Some of our items even feature custom made, hand dyed colors, because I (the owner and the designer) hand certain fabrics to achieve just the shade for the specific bride. For those items, I make and mix my own dyes, therefore feel free to provide your own color references, as I can definitely create 50 shades of blush or dusty blue. If an item features a part that may hand dyed, it will have a custom color selection in the drop down menu.
3. We are not in any bridal boutique and we will never be. There is a fantastic reason for that - I would rather produce high quality items and sell them directly at the price that is fair for both my employees and the customer, instead of selling retail. In case you didn't know, retail dresses are purchased by the reseller at at least 50% off the price the customer is paying.
4. I take great care of my employees and make sure my studio is as far from a sweat shop as it gets. There is a video om Youtube where you can see how my studio and a day at work looks: https://www.youtube.com/watch?v=8p5PqS-iMwc If you a care about conditions your dress is made in (and you absolutely should), my brand is a wonderful choice for your occasion.
5. I don't charge extra for rush orders, because I see them as a matter of scheduling - it is either possible, or it isn't, nobody in my studio is staying overnight to work on anyone's dress. On top of that we already only ship with DHL Express Worldwide couriers, door to door delivery, tracked at every step of the way. We cannot imagine worrying about whether the bride got their dress on time.
6. I don't use professional models for my listing photos. It is either me (in the majority of the pictures), or my friends. While it is sometimes flattering to read that I am "a beautiful model", it is also a little sad to be asked things like "Can I see this on a real person?!"
7. Our photos are edited at a bare minimum - such as untimely pimple is removed from my face, horizon of the shot is made straight if wasn't so already, lighting is adjusted where necessary. That's it. Not a single garment wrinkle is ironed out by post productions, my legs are not elongated and colors are all very real and accurate. We have absolutely no intention of providing false expectations to the customer, the dresses are what they appear to be.
8. We have a Facebook page "Wardrobe by Dulcinea" where you can see a large customer gallery of our actual brides and another album that is incredibly helpful with color decisions: hand dyed work examples. I personally also have an Instagram account @allthingsdulcinea where you can also see lots of brides photos and a lot of behind the scenes of our studio.
9. We do not make custom designs. We can however customize or change some specific details about existing designs though, such as: different neckline, sleeve length, skirt length style (for example high low or tea length instead of floor length) where applicable. To inquire about that, please do not ask us "what sort of necklines are possible for this top?" (because we aren't able to provide a list of what's possible), but do ask specifically what you're after "can I have a V neck here?" and very likely it will be a yes!
10. I myself take care of all customer service. I will respond politely to every inquiry or question, usually in a matter of minutes (unless I am asleep, on vacation, or dyeing someones tulle) and I will personally oversee every detail of your garment production as well as take full responsibility for any error, should they occur. As suggested by our 600+ positive only reviews, errors are definitely not common. If you had read all of this, I know I will be thrilled to hear from you, you are already the customer of my dreams. Looking forward to chatting with you.
Sincerely, Inge - the owner, the designer, the colorist of the fabrics, the customer service representative, the model, the marketing manager, well, you get it, this is Etsy after all :)
Shop policies
Accepted payment methods
Returns and exchanges
I gladly accept cancellations
I don't accept returns or exchanges
Returns and exchange details
HOW TO SUBMIT A CLAIM WHEN SOMETHING DOESN'T FIT TO A GREAT EXTENT:
Please contact us within a week post delivery for a solution. A statement "this garment piece doesn't fit" is unfortunately not a claim we can consider. If, for example, your skirt is too short for you, too wide, or too narrow, please kindly measure it, compare it to the measurements you gave us, and if a discrepancy is indeed found, please send us photos that show it (measuring tape around your body, measuring tape across the garment (we are happy to tell you how to measure the garment if you are not sure and need assistance). If we indeed are to blame for the ill fitting garment, beyond the extent of expected nips and tucks on the bodysuit or a tight fitting top we covered before, we will absolutely be of service of solving the problem. We will either pay for alterations on your end, send you a new garment or just a part of it (e.g, new sleeves), take it back to alter ourselves.
An item such as a bodysuit, especially open back one might be somewhat ill fitting right out of the bag regardless of all measurements being correct and it's just nobody's fault, it just requires local alterations. Posture alone is important for those, the arch of the back is important for those - those things can only be assessed during a real life fitting, as well as body asymmetry too. Sometimes brides send us their right and left measurements and they differ greatly - but actually we cannot address that. We will make the garment symmetrical, based on the larger side and the rest should be dealt with locally during a fitting. This is normal and should be expected.
We are always happy to advise on where we think a nip or a tuck should occur on your garment, or how to fix a specific issue (a bunching back, for example), so please ask anytime, send photos and we will provide assistance before you head to the local tailor, so you have some idea on what you're asking for once you get there.
I hope this answers the question what we are and are not liable for in regards of fit and how to address it with us. In any case - we ask you to kindly have your expectations realistic - local alterations should overall be expected when a top is involved in the purchase. Please do account for an extra 200 USD or so for them when purchasing a two piece wedding dress online without a single fitting.
Skirts alone are very unlikely to need alterations, and if they do, it's as simple as taking it in and hemming it. But we do not advise to add "extra for the length just in case", because if you do - you will have to have it hemmed, and some skirts have gorgeous hidden seams or ombre at the bottom and you would be doing it at the expense of those features.
Payment
Shipping
Additional policies and FAQs
Regarding color matching to items from other shops: the only way to guarantee that we make an exact matching garment (be it ivory, white, or another color) to another garment made elsewhere is to mail us a real life sample or that garment itself, that would safely be returned to you together with it's 100% matching other half. Please do not order our "ivory" to match other shops "ivory" without prior consultation - it is not guaranteed that everyone's "ivory" is the same exact matching shade, everyone may have different ones. The ivory we use is light and sometimes more likely to match another vendors "off white" than a true, deeper, more yellow ivory.