WardrobeByDulcinea

bridal separates and wedding dresses

3,268 Sales | 5 out of 5 stars

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    Welcome to our shop!
Production timelines below:

Veils: 2 weeks order to shipping.
An overskirt, a topper, top, skirt (any single item other than a veil): 8-10 weeks order to shipping
Two piece wedding dress: 4 months order to shipping

For shipping itself we use DHL Express Worldwide, a door to door courier delivery which takes just a few days to everywhere in the world. We are not in any way affected by postal delays many countries are experiencing at this time, DHL couriers operate as usual.

If you'd like to know more about our brand, see real brides and behind the scenes of our studio, check out our instagram @wardrobebydulcinea and our Facebook page Wardrobe by Dulcinea.

Announcement

Last updated on Sep 7, 2021

Welcome to our shop!
Production timelines below:

Veils: 2 weeks order to shipping.
An overskirt, a topper, top, skirt (any single item other than a veil): 8-10 weeks order to shipping
Two piece wedding dress: 4 months order to shipping

For shipping itself we use DHL Express Worldwide, a door to door courier delivery which takes just a few days to everywhere in the world. We are not in any way affected by postal delays many countries are experiencing at this time, DHL couriers operate as usual.

If you'd like to know more about our brand, see real brides and behind the scenes of our studio, check out our instagram @wardrobebydulcinea and our Facebook page Wardrobe by Dulcinea.

Items

3268 Sales
 
Inge

Contact shop owner

Inge

Reviews

Average item review
5 out of 5 stars
(824)
See reviews that mention:
Quality 196 Shipping 153 Customer service 187

About WardrobeByDulcinea

Sales 3,268
On Etsy since 2014

10 things I wish people knew about my brand

1. "Wardrobe by Dulcinea" garments come with labels that say "Size: Yours" and that is the only size I believe in. We absolutely do not care whether someone would label you as a "plus size" or "petite", there is no such thing here as there are no extra charges for different shapes and figures, everything is made from scratch and to unique measurements of yours, whatever they may be, and in proportion to your height.

2. Some of our items even feature custom made, hand dyed colors, because I (the owner and the designer) hand certain fabrics to achieve just the shade for the specific bride. For those items, I make and mix my own dyes, therefore feel free to provide your own color references, as I can definitely create 50 shades of blush or dusty blue. If an item features a part that may hand dyed, it will have a custom color selection in the drop down menu.

3. We are not in any bridal boutique and we will never be. There is a fantastic reason for that - I would rather produce high quality items and sell them directly at the price that is fair for both my employees and the customer, instead of selling retail. In case you didn't know, retail dresses are purchased by the reseller at at least 50% off the price the customer is paying.

4. I take great care of my employees and make sure my studio is as far from a sweat shop as it gets. There is a video om Youtube where you can see how my studio and a day at work looks: https://www.youtube.com/watch?v=8p5PqS-iMwc If you a care about conditions your dress is made in (and you absolutely should), my brand is a wonderful choice for your occasion.

5. I don't charge extra for rush orders, because I see them as a matter of scheduling - it is either possible, or it isn't, nobody in my studio is staying overnight to work on anyone's dress. On top of that we already only ship with DHL Express Worldwide couriers, door to door delivery, tracked at every step of the way. We cannot imagine worrying about whether the bride got their dress on time.

6. I don't use professional models for my listing photos. It is either me (in the majority of the pictures), or my friends. While it is sometimes flattering to read that I am "a beautiful model", it is also a little sad to be asked things like "Can I see this on a real person?!"

7. Our photos are edited at a bare minimum - such as untimely pimple is removed from my face, horizon of the shot is made straight if wasn't so already, lighting is adjusted where necessary. That's it. Not a single garment wrinkle is ironed out by post productions, my legs are not elongated and colors are all very real and accurate. We have absolutely no intention of providing false expectations to the customer, the dresses are what they appear to be.

8. We have a Facebook page "Wardrobe by Dulcinea" where you can see a large customer gallery of our actual brides and another album that is incredibly helpful with color decisions: hand dyed work examples. I personally also have an Instagram account @allthingsdulcinea where you can also see lots of brides photos and a lot of behind the scenes of our studio.

9. We do not make custom designs. We can however customize or change some specific details about existing designs though, such as: different neckline, sleeve length, skirt length style (for example high low or tea length instead of floor length) where applicable. To inquire about that, please do not ask us "what sort of necklines are possible for this top?" (because we aren't able to provide a list of what's possible), but do ask specifically what you're after "can I have a V neck here?" and very likely it will be a yes!

10. I myself take care of all customer service. I will respond politely to every inquiry or question, usually in a matter of minutes (unless I am asleep, on vacation, or dyeing someones tulle) and I will personally oversee every detail of your garment production as well as take full responsibility for any error, should they occur. As suggested by our 600+ positive only reviews, errors are definitely not common. If you had read all of this, I know I will be thrilled to hear from you, you are already the customer of my dreams. Looking forward to chatting with you.

Sincerely, Inge - the owner, the designer, the colorist of the fabrics, the customer service representative, the model, the marketing manager, well, you get it, this is Etsy after all :)

Shop policies

Last updated on September 6, 2021

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Payment
We accept PayPal, credit cards and many more options that you can find when checking out.
Shipping
We are using DHL express worldwide - it is a very reliable 2-5 working days shipping service with a step by step tracking system that actually works. Please kindly provide your phone number for the couriers.
Additional policies and FAQs
COLOR INFORMATION/DISCLAIMER

Regarding color matching to items from other shops: the only way to guarantee that we make an exact matching garment (be it ivory, white, or another color) to another garment made elsewhere is to mail us a real life sample or that garment itself, that would safely be returned to you together with it's 100% matching other half. Please do not order our "ivory" to match other shops "ivory" without prior consultation - it is not guaranteed that everyone's "ivory" is the same exact matching shade, everyone may have different ones. The ivory we use is light and sometimes more likely to match another vendors "off white" than a true, deeper, more yellow ivory.