washboard felts - handcrafted accessories
WashboardFelts' Shop Policies
Welcome to washboard felts!
I accpet paypal and credit cards for payment. I will ship your item within 48 hours of receiving your payment unless otherwise noted in the project description. If you would like to cancel your order, please contact me.
New Mexico residents - 6.375% Gross Receipts Tax will be applied to your order.
Domestic orders will be shipped first class with tracking via the United States Postal Service. International orders will be shipped first class mail international without tracking. For international orders, please note that buyers are responsible for any and all duties and customs charges that may be incurred.
Please contact me right away if you would like to add insurance and I will list a custom order for that item.
Any promotional free shipping codes that may be in effect only apply to domestic orders.
Refunds and Exchanges
It is important to me that you enjoy your beverage cozies as much as I enjoy making them. If you are not completely happy with your purchase, you can return it for refund or exchange it for another listed item(s) for the same price. Return postage will be the buyer's responsibility, and I will pay the postage for the new item in the case of an exchange. Limit one order exchange per customer. Items returned for refund or exchange must be in the same condition as when you received them. Shipping fees are not refundable.
Last Updated April 1, 2015