WatercolourPorcelain
Chelsea, Michigan ·
WatercolourPorcelain
Handcrafted Handpainted Porcelain PotteryChelsea, Michigan 30 Sales On Etsy since 2013
Announcement
3 week turn around on all orders right now. Thx!
Next show: Ann Arbor- July 19
Most of my hand made, hand painted porcelain pieces feature themes drawn from nature. All work is wheel thrown or hand built, painstakingly sketched, painted and finally glazed. Each item is high fired to 2500 degrees, food and microwave safe; handcrafted and handpainted.
International buyers welcome. Please contact me for an accurate shipping quote and take a quick look at my shipping policies.
Announcement
3 week turn around on all orders right now. Thx!
Next show: Ann Arbor- July 19
Most of my hand made, hand painted porcelain pieces feature themes drawn from nature. All work is wheel thrown or hand built, painstakingly sketched, painted and finally glazed. Each item is high fired to 2500 degrees, food and microwave safe; handcrafted and handpainted.
International buyers welcome. Please contact me for an accurate shipping quote and take a quick look at my shipping policies.
Reviews
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Doug Hiltz on Mar 26, 2018
5 out of 5 starsI absolutely love my bowl and Jill was a dream to work with. I will be back.
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pomp11 on Nov 20, 2017
5 out of 5 starsWhen my sisters first bluebird mug was accidentally broken she was so upset that I️ knew I️ had to get her another one. She was so happy when it came in the mail. Thank you so much Jill for everything 💕
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About
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My production assistants, difficult taskmasters!
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Bisqued work out of the kiln waiting to be painted and glazed....
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And more bisqued work waiting for painting.....
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Winter view of our woods from my studio windows!
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Sketching
Shop members
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Jill
Owner, Creator
Shop policies
Accepted payment methods
- Accepts Etsy Gift Cards and Etsy Credits
- Money Order
- Check
Returns and exchanges
***My goal is to make sure that you are happy. Having said that, my policies are in place to make sure that the ultimate resolution is fair to both of us. :)
If you would like to return your item Please contact me within 3 days of receipt and we can agree upon an exchange, store credit, or refund. If I don't hear from you within 3 days of receiving the item I can no longer accept a return. *During the Holidays I can make an exception to this policy if the piece has been given as a gift. All shipping costs are the buyers responsibility. Item must be returned within 10 days of receiving it in original condition, carefully packaged, and insured. Refunds will be given when I receive the piece in it's original condition minus a $5 processing & restocking fee. There is no fee for exchanges or store credit. All shipping costs are paid by the buyer.
*Refunds are handled on an individual basis. I have the right to refuse a return/refund.
If I don't receive the item within 10 days of you receiving it the item is longer able to be returned. Postal delays & International orders handled on an individual basis. Please package the piece carefully in a very well-padded box.
*I require returned items be shipped with delivery confirmation and insurance.
Payment
LAYAWAY/RESERVED ITEMS- I do offer a Layaway payment plan or can Reserve a piece for you. Usually at least 20% of the purchase price (non-refundable down payment) is required to hold the piece. We can come up with a payment schedule from that point. I am willing to work with you on payments, I understand being on a budget. All down payments are non-refundable. *All payments made are forfeited and non-refundable if you cancel an order after 3 months from the first payment or down payment date.
CUSTOM ORDERS- I am open to custom orders. I will quote you a price on your piece. If you are agreeable and would like me to start your design full payment is required before I start work. I'm sorry there are no refunds or exchanges on custom
pieces.
CANCELING an Order- If you want to cancel your order please let me know right away as I ship out orders quickly. If I have already purchased your shipping labels and packaged your item for shipment you will be responsible to pay the shipping cost and a processing/restocking fee of $5. If your package has already been shipped/picked up by the mail carrier I can no longer process a cancellation/refund until I receive the item back. Buyer is responsible for all shipping fees.
COUPON CODES- Are sometimes given out as a thank you for your purchase. Coupon codes cannot be used toward Layaway Payments, Down Payments, or on Custom Orders.
Thank you!
New to Etsy? This wonderful tutorial will help you through the checkout process
http://www.etsy.com/help_guide_checkout.php
Shipping
I ship asap after payment goes through. Usually the next day -always within 5 days. Unless it is custom work it may take a bit longer. If you would like to speed up the shipping just let me know & we'll arrange it!
DOMESTIC ORDERS: I ship First Class with tracking on all purchases in the United States. * Insurance is included on orders over $100 shipped within the United States. If your order is under $100 & you would like insurance please let me know & I will quote you a price. *** It is the buyer's responsibility to purchase insurance for their package if the item is less than $100 or for an item being shipped back to me. UPDATE: I often insure items that are close to, but still under $100. If you want to make sure that I do insure an item, just ask. :)
INTERNATIONAL ORDERS:
International orders will be shipped via USPS First Class with insurance and tracking on orders over $100. Some countries use this number for tracking and others do not. If your order is under $100 and you would like to add insurance to your purchase contact me prior to checkout and I will add the insurance and extra postage cost to your order.
* International buyers are responsible for all custom fees. Once I pay for the shipping on my end, the rest of the fees are your responsibility. All custom forms will be documented with accurate value of the piece being mailed. It is against the law to mark an item as a gift. Thank you.