Personalised Keepsake Cards Photo Albums Guest Books
WaterlilyKeepsakes' Shop Policies
Welcome to my shop - I love creating cards for all occasions, keepsake albums for new baby, christenings, weddings, special birthdays, prom - in fact any occasion you can think of. I am happy to change any of my designs to suit your requirements or custom make an item for you - have a browse and any questions just ask!!
My preferred payment method is Paypal - but I will accept UK Personal Cheques and Postal Orders - If you pay by any method other than Paypal your order will not be completed and shipped until the payment clears.
All of my items are custom made and depending on what you order will be shipped within 5-7 days. Smaller items, for example Card Toppers, will be quicker, within 3-5 days. Wedding Stationery will take longer and shipping details will be in the listing. Shipping within the UK is by 1st class post. Shipping to international destinations is by Airmal but please be aware your goods may be held up in Customs which may delay delivery to you.
Refunds and Exchanges
I take every care to pack and protect your goods so that they reach you in perfect condition.
If for any reason you are not happy with the item then you may return it within 14 days of receiving it, and I will either exchange the product or provide a full refund.
You must contact me within 7 days if your are going to return an item and it must be in as new condition and able to be resold. Return shipping must be by a trackable method and packed securely.
14 Seaview Road
Essex, SS8 7PB
Email - Carole [!at] waterliydesigns.co.uk
Last Updated May 23, 2012