Anonymous on Jul 9, 2013
Thank you for such wonderful communication & the lovely Palo Santo..pleasure shopping with you!
Anonymous on Apr 5, 2013
These sachets have a nice scent and they are well made. My order was beautifully packaged and the shipping was extremely fast.
Anonymous on Mar 28, 2013
Super fast shipping! Thank you!
♥ If you like what you see, share my Etsy site with others!
WEBSITE: http://www.wayuususu.com www.etsy.com/shop/wayuususu
VINTAGE: www.etsy.com/shop/fabfashion *The vintage shop is currently closed.
♥ CUSTOM-MADE ORDERS
You must contact me (WayuuSusu) for all the details and arrangements for your custom order, BEFORE final sale/payment is made. After your order is confirmed (order is confirmed only when it is paid in full) we start to work on it. We work on orders on a first come first served basis. Custom order's production times vary according to item. See item's description for estimated production times, or contact us for a special order time around.
NOTE: prices and policies are subject to change at any time without notice. Please read all shop policies before final purchase. Final purchase means you have read, understood, and accepted my written policies and items descriptions as stated.
If you have any questions, please contact me before purchase.
Thank you for shopping WayuuSusu!
All original designs, photographs, description, and content in my shop is copyrighted, unless otherwise stated. All rights Reserved. Derechos Reservados.
Accepted payment methods
ALL PRICES AND PAYMENTS ARE IN US-DOLLARS ONLY
You can pay with Credit Card/Debit Card via Paypal as well. All payments are due immediately upon purchase. If we do not receive payment for an order within 48 hours, we reserve the right to cancel the sale via Etsy, re-list the item in our shop, and leave feedback accordingly. A reminder message may be sent within 24hrs of unpaid purchase, but above policy still applies.
I will only ship to PayPal confirmed addresses. Please make sure your Etsy & PayPal addresses match. If they are not the same, I will DEFAULT ship to your PAYPAL address. *I am not responsible for items not received due to an incorrect address.
All orders ship Regular Parcel via Canada Post, which is my standard shipping method and the one posted on the items. We are not responsible for loss or damage in transit with the postal service. However, if anything happens, contact me and I'll do my best to assist you. Transit times vary, especially in peak periods. * Express Post and other shipping methods available upon request for additional cost, just contact me BEFORE final checkout. Otherwise, shipping method and cost is what is posted in the listing.
ESTIMATED Shipping Times for Regular Parcels:
CANADA......3-12 business days
USA.........5-14 business days
NOTE:International orders may incur duty, taxes, handling, and/or custom charges at the port of entry. Any such charges are the sole responsibility of the buyer, and are not included in my shipping rates or price of the item. Customs delays may occur and are the sole responsibility of the Customs office, not mine; thank you for your understanding. Please keep these delays in mind if ordering for a birthday or special date.
We do our best to package items very well with new and/or clean recycled packaging to keep shipping prices low for you. Let us know at time of purchase if you need gift wrapping. All ready-made items are shipped once a week. Custom-made orders shipping time is determined by the order and shipping arrangements you and I agreed upon, before final purchase; these may vary.
Refunds and Exchanges
Please check measurements and descriptions carefully. Also, keep in mind that our items are HANDMADE and have that special charm. If you have any questions, please contact me before purchasing. We strive to provide excellent customer service by describing items as accurately as possible, and answering questions in a timely manner. If you have any questions, please contact me via Etsy.
* If I made a gross error in the listing (i.e. I said colour is red, but it is yellow), or shipped the wrong item, I will gladly give a refund. *Any refunds will be handled on a case by case basis. You must contact me immediately upon receipt of the item. I do not accept or give refunds without prior communication via Etsy. If you do not contact me, I will take it as your implied acceptance of the item and/or transaction "as is". Shipping cost is not refundable, a 20% re-stocking fee may be applied for items.
* Sorry, no refunds or exchanges for Sale or Custom Orders of any kind.
Additional policies and FAQs
All our communication with you will be via Etsy conversation (CONVO). If you have any questions, please contact us by clicking on the "contact wayuususu" link in my shop. We are here to answer your questions as promptly as possible.
♥ CONDITION OF ITEMS
We strive to bring you great quality handmade items. We make every effort to post pictures and information on the items as accurately as it is possible. However, remember handmade has its charm and beautiful organic finish. Handmade items are made from new, and/or vintage fabrics and materials. We make each item with love and care, but still showing the organic nature of quality handmade. Some of our items are One Of A Kind (OOAK) which will be stated in the description as such. If you have any questions, please contact me BEFORE you make the final purchase.
♥ COLOUR: Please note, colours will vary from monitor to monitor. The colour of the items are listed, but they may look different to your monitor's colour once you get it home.
Thank you for shopping at Wayuu Susu!