Announcement Welcome to my store! Thanks for stopping by and looking. Hopefully you will find something to keep you warm and cozy!
Welcome to my store! Thanks for stopping by and looking. Hopefully you will find something to keep you warm and cozy!
If you have a question that is not answered here, please convo me and I will be happy to answer it.
Accepted payment methods
Your item will be shipped after payment is received.
Your items will be shipped via USPS. Packages under one pound will be sent first class, while packages over one pound will be sent priority mail. Each package will come with a tracking number which I will send to you after the item has been sent. If you would like a faster shipping method, please send me a convo or write a "note to seller."
Your items will also be shipped via USPS. Packages under one pound will be sent first class, while packages over one pound will be sent international priority mail. Any customs fees will be the responsibility of the recipient.
Refunds and Exchanges
However, here are some guidelines that I follow:
-All custom items made to your specific measurments are non-refundable unless you find a defect in craftsmanship.
-Custom items not made to specific measurments may be returned or exchanged if they do not meet your expectations.
-Any item that you are not happy with may be exchanged for another item, but you will be responsible for all shipping charges.
-Any item that is defective in craftsmanship may be returned and I will be responsible for all shipping charges.
If a refund is to be given or an exchange item shipped, it will be done after I have recieved the original item back and verify that it is in the same condition as when it was shipped.
Additional policies and FAQs
Almost any item in my store can be customized whether it is mentioned in the listing or not. Just send me a convo of what you are looking for, and I will try my best to make it happen.
-For those listings that are custom orders: make sure to include important information in the notes to seller section of your order-namely measurements, color, and which customizable options you would like.
-Once I recieve payment, I will start work on your item. Once completed, I will send you a picture of the item for your approval.
-The time frame for completing the item is 1-2 weeks. If for some reason it is longer, I will be sure to let you know.
If you would like a bulk order of any item, send me a convo and we will discuss pricing and a time frame for production-any more than 8 items will most likely be a month.