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Chaz on Sep 5, 2017
5 out of 5 starsHad an issue with my box being lost the first time the seller shipped it, but I contacted her and she was very polite and helpful and sent another within a day later. Beautiful box. I asked for a custom rose gold ribbon and she picked the perfect color/fabric to match what i had in mind.
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Kinsley on Feb 5, 2017
5 out of 5 starsThe seller was great to work with. It shipped a day or two later than she thought it would, so she gave me a refund on shipping. She also included a token of appreciation with the box that was so thoughtful! I love the box. It is so beatiful. It is bigger than I expected, too! I am happy with all of it!
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Audrey on Feb 1, 2016
1 out of 5 starsI never received this item. Etsy does not have a "unable to rate" option so I am rating this as "disappointed." I order packages often and never have issues. Not sure what happened, but I was looking forward to receiving this item. Seller filed a claim with USPS and she says they said it was delivered at my porch. I did not see this claim but did get notification though tracking. The seller would not replace the item since she states she sent it. The seller does communicate well at least. Thanks anyway!
Rosemary responded on Feb 14, 2016
My package to this customer was delivered as promised using USPS priority mail purchased through Etsy. The package was marked DELIVERED to her address. Upon the customer informing me that she did not receive her package I made a claim to the USPS since the package was insured. The claim was denied because it was marked DELIVERED. In an effort to meet the customer in the middle, I offered to remake box at less than half of the cost. She agreed to the cost but then decided to leave my shop the above negative remark. I refunded her shipping cost and the additional fee I charged her to add her wedding date to her original box. She opened a claim through Etsy but it was denied. I was willing to help with a situation that was not my fault. I DID NOT DENY HER A NEW BOX AT ANYTIME EVEN THOUGH SHE WROTE THAT IN HER REVIEW.
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Audrey on Feb 1, 2016
1 out of 5 starsI never received this item. Etsy does not have a "unable to rate" option so I am rating this as "disappointed." I order packages often and never have issues. Not sure what happened, but I was looking forward to receiving this item. Seller filed a claim with USPS and she says they said it was delivered at my porch. I did not see this claim but did get notification though tracking. The seller would not replace the item since she states she sent it. The seller does communicate well at least. Thanks anyway!
Rosemary responded on Feb 14, 2016
This 2nd review is for the same issue above. I refunded this transaction even after she left my shop a negative remark for a package she claimed was not delivered to her. The USPS tracking information says it was delivered. My package to this customer was delivered as promised using USPS priority mail purchased through Etsy. The package was marked DELIVERED to her address. Upon the customer informing me that she did not receive her package I made a claim to the USPS since the package was insured. The claim was denied because it was marked DELIVERED. In an effort to meet the customer in the middle, I offered to remake box at less than half of the cost. She agreed to the cost but then decided to leave my shop the above negative remark. I refunded her shipping cost. I DID NOT DENY HER A NEW BOX AT ANYTIME AS SHE CLAIMS ABOVE.
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Pam on Sep 29, 2015
4 out of 5 starsI love the box but the shipping and production took 1 whole month. Such a long time.
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Melissa on Jul 24, 2015
5 out of 5 starsPerfect RING Box my wedding. It's a bit smaller than I expected but after I had my toddler hold it it was just right. I asked for a special order and man did they deliver! :)
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Kristin on May 5, 2015
5 out of 5 starsMy boxes color and design were custom made to fit my wedding theme and it's absolutely perfect. My white gold wedding bands are going to stand out and our will be a great keepsake. Very well made and shipped in a timely manner considering I had a custom piece.
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TANEAN on Apr 18, 2015
5 out of 5 starsI ordered this ring box as an alternative to the traditional ring bearer pillow. Was nervous didn't know what to expect, but it turned out to be even more beautiful than the picture although it was exactly what I ordered, it was breath taking, and was delivered even faster than estimated. Would definitely order from here again. Ms. Rosemary the owner responded rapidly to my questions, and was more than professional and polite.