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WhateverWorks' Shop Announcement

There's new items in my shop! Yay!

WhateverWorks' Shop Policies

Welcome

The name of my shop reflects my own philosophy. It refers to examining our beliefs and using what works and abandoning what does not. The definition of what works for one person may not be the same as another person's, and that is wonderful. Different styles means more options.

I believe in re-use, so many of my items are made from recycled clothing and vintage supplies. I find most of my materials at yard sales and thrift stores. This serves two purposes: it provides me with fabulous vintage supplies and it conserves the materials and energy resources required to make new supplies.

Please be assured that I have examined all of my supplies for defects, funky thrift-store smells and stains. Everything I use is in good condition.

If it is worth doing, it is worth doing well. I am a perfectionist. All of my items are made with care. I want to give you the best I have to offer. All the seams are professionally finished and the ends of crocheted items are securely woven in. Also, I try to give as complete information as I can about my items, including what it is made from and the proper care.

I hope you have a wonderfully satisfying Etsy experience. Thank you for visiting Whatever Works!

Payment

I accept Paypal and Etsy direct checkout. Since I am in Oregon, there is no sales tax. I will accept personal checks, but the processing time will be longer. Once I receive the check and it clears with my bank, I will ship the item purchased. The additional time to process depends on how long the check takes to get to me and clear with my bank.

Shipping

I use USPS. If you live in or near Portland Oregon, contact me to arrange a pick-up and I will refund the shipping cost, or edit the listing to have no shipping.

Refunds and Exchanges

If you received an item from my shop and you are not happy with it, please contact me within 1 month of receiving your item. One month after purchase, I will assume that you are happy with your item. If your are unsatisfied, the actions I will take depend on what your concerns with the item are. In any case, I will pay return shipping and the shipping of a replacement item, if you desire a replacement. If you want to return an item, I will refund the purchase price to your Paypal account. If you would like to exchange the original item and the price of the replacement item is lower than the original item, I will make up the difference. If the price of the replacement item is higher, you will be responsible for the difference in price, but not any difference in shipping, even if a higher shipping price is listed in the Etsy description. If the item doesn't fit, I may be able to alter it so that it will fit. If the item cannot be altered to your measurements, I may be able to make a new one out of similar materials. An item made to your measurements will be treated like a custom-order, and may have a higher price.

Additional Policies and FAQs

I do custom orders so if you find something you like that's not in your size or color, please convo me. For custom orders, I require a 50% deposit. If the custom order is similar to something I already have listed on Etsy, the price will not necessarily be the same. The total price depends on the materials and labor.

**Coupons**

Returning Customer Coupons
A coupon code will be sent with any item purchased. These coupon codes are good for one item, for 20% off. They do not expire.

Flyer Coupons
These coupon codes are good for one item, for 20% off. They will expire on December 31, 2013. If you are in Portland, come and see my booth at Last Thursday, or any of the other crafty events our fair city hosts. I will honor my coupons at any craft fair in which I set up shop.

Business Card Coupon
I started these coupons before Etsy offered coupon codes. The coupons are redeemable for one item per coupon. If you would like to redeem one of my coupons, include the number in the "Message to Seller" and I will refund the amount through PayPal.

Another option would be to notify me through a convo of the item you want to purchase and your coupon code. I will make a custom listing of the item, with the price reduced according to the amount on the coupon, and reserve it for you.

These coupons do not expire and are good are for one use only.

Seller Information

Seller information:

Andrea Still
11410 NE Holladay
Portland, OR 97220
USA

still.whatever.works [!at] gmail.com

I have no tax ID because this is not required for my type of business in the State of Oregon.

Last Updated June 2, 2013