megscanlan2 on May 26, 2015
I love the necklace---it was just as it was pictured. The delivery was very prompt. I look forward to making more purchases from Whimsey Design.
marsha736 on Mar 18, 2015
Shipped in good time and my daughter was very pleased!
We live in a changing world where the things we have taken for granted may not be available indefinitely; where quality is often sacrificed for quantity, and where the simple act of making a purchase is shaping the future of our world...
Some are calling sterling silver "the new gold" due to its rising cost. When we started Whimsey nine years ago, sterling silver was $5.00-6.00/ounce. It is now ranging from $30-50, with some speculators predicting even higher long term raises. The metals coming out of China (including silver) are often toxic, and there have been recalls in major stores as a result. They are NOT the bargain they seem to be.
We continue in our commitment to using the highest quality nickel free sterling silver available, and not resorting to using toxic base metals or plating that will poison you or rub off as you wear it. It is important to us that our jewelry travels well with you through time.
Naturally, all of this means we have had to increase prices simply to keep doing what we're doing. We are also working to create some new alternatives with the same design integrity & quality, but lighter use of silver, to keep costs - therefore prices - lower.
We wish you well, and appreciate your support of handmade...
Accepted payment methods
- Accepts Etsy gift cards
- Money Order
We also accept checks, money orders, and PayPal. If you want to pay by check or money order, email us and we will send you our address. Once the check clears, we will ship your purchase and email you it is on the way. You can use Paypal with or without a Paypal account. All you need is your debit or credit card.
If you are new to ETSY, here is a tutorial to help you checkout:
We have on occasion accepted layaway. The initial payment is 50% of the purchase price which is not refundable should you choose to cancel. You may then pay in two payments which we can work out but not longer than 90 days. Please email us about these arrangements.
Custom pieces require 50% down, with balance due upon completion.
Necklaces, bracelets and earrings come in a stamped gift box ready for gift giving. We use a special jeweler's tissue paper that has anti-tarnish properties to keep the sterling clean and bright.
We are very prompt about shipping, and usually ship on Tuesdays and Thursdays. If there is a rush, we can ship faster. PLEASE LET US KNOW AT TIME OF PURCHASE if you need speedier shipping! We are also big on communication, so you will get an email from us that we have received your payment and the date we shipped your purchase.
For U.S. customers:
* We charge $4.00 to ship items under $50.00, USPS First Class Mail.
* Items over $50.00 are sent First Class with insurance for their full value, plus tracking, for $7.50. Our necklaces especially are irreplaceable one of a kind pieces. Insuring them costs a little more, but offers both you and us a level of protection not available with regular First Class mail.
If you want faster shipping, Priority or Express, let us know. We can charge you the difference.
Welcome international customers...
* Items under $50 will be shipped First Class International for $5.00.
* Irreplaceable, one of a kind items over $100 will be shipped Registered First Class International. The price breakdown looks something like this: $11.75 Registered Mail Fee, plus First Class International to individual country, usually $3-6. The shipping estimates we got are for an 8oz. package, so they are on the high side. We will issue a PayPal refund for the difference between what you are charged at time of purchase and actual cost, once your package is mailed.
Here are the countries we can ship to, with time of purchase prices:
Australia $25.00, Canada $20.00, Denmark $25.00, Germany $25.00, Ireland $25.00, Japan $25.00, Spain $25.00, Sweden $25.00, and the UK $25.00.
**You will be responsible for all customs, excise and VAT charges.
We are happy to answer any questions about our shipping policy; please contact us.
Refunds and Exchanges
Please note: this return policy is for items purchased online only. We have a separate policy for in-person retail purchasing.
We absolutely guarantee our work, which means that if something doesn't hold up the way it should, we will repair or replace it for you.
Additional policies and FAQs
We enjoy custom projects and would be happy to make a version of one of our designs just for you. We take a 50% deposit down, with the remainder due upon completion of the piece. We will send photos and work with you through the process so you get just what you want.
Please feel free to email or convo us at any time with questions about a piece or any of our policies. We want you to have a happy, stress-free shopping experience and enjoy!
Thanks for visiting us!
Erin & Pam
Use this link to return to our shop: