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WhimsicalCyn's Shop Policies

Welcome

Welcome to my little shop! Here, I will post mostly un-wearable items which I have made or am able to custom make. For past projects I have done, please visit my picture gallery on my website - www.whimsicalcyn.com

Payment

All payments for finished products due up front. Custom-made items can be paid 50% up front (nonrefundable) and 50% upon completion (after I've sent pictures of your finished project but before shipping).

Shipping

Shipping within the US and Canada are sent USPS First Class with Delivery Confirmation unless otherwise requested. Shipping outside the US and Canada are sent via USPS Overseas mail and may or may not have tracking available.

Refunds and Exchanges

Pre-made items are refundable if I am notified within 10 days of receiving the item and it is returned to me in the same condition as when it had arrived. Shipping charges are not refundable.

Additional Policies and FAQs

Please contact me directly through Etsy or at whimsicalcyn [!at] gmail.com regarding any questions or comments. You can also ask questions in my interactive FAQ on my website at www.whimsicalcyn.com

Last Updated March 22, 2012