WhimsicalLogoShop

Orders can't be refunded and cancelled due to :

- All items in my store are digital orders and we don't ship any physical item therefore, digital files can't be returned.

- All items in my store are personalized and I send them to review without any protection mark on them, so clients can get them printed right away. Therefore, all orders are final and can't be cancelled.

- Once the client confirm to get the digital files emailed and the order to be finalized, the order will be marked as finalized and no editing will be offered afterwards.

_ Customers can't request refund or cancellation but they can request as many edits needed to make the personalized illustration perfect for them.

_ If the buyer doesn't get back to the store to confirm the editing within 15 days from sending it to review, the order will be marked as abandoned and sent.

_ the store doesn't print and ship any physical items, it is the responsibility of the buyer to get the illustration or cards printed.

_ If there is any error or misspelling, the store can't be held responsible as it is the buyer responsibility to check everything before confirming and send things to printing.

_In case the store hold a sale or a promotion event, any listings purchased prior to the sale are not going to get the sale price or the promotion, even if purchased one hour before the sale starts. And the sale only applies to future purses only.
The store holds most of the time a flash 24 hours sale, anything purchased before or after are not going to get the discount. Please keep an eye on the store and follow us on the social media to not miss out !


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