WhimsicalOOAKArt

Whimsical OOAK Art by Diane Negrón

Caguas, Puerto Rico

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Announcement    Hello, Etsy! Glad to be back!

Announcement

Last updated on Jan 23, 2021

Hello, Etsy! Glad to be back!

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Diane Negron

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Diane Negron

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Shipping 14 Customer service 8

About WhimsicalOOAKArt

Sales 113
On Etsy since 2014

Whimsical self taught artist from Puerto Rico.

Hi there, everyone! My name's Diane Negrón and I'm a self taught artist from Puerto Rico. This little business officially started on Etsy on February 2015. My passion for art started at a very young age. To be perfectly honest, I never thought selling my art would be a possibility, until I came across Etsy! So to me, this is like a dream come true.

My shop link:

https://www.etsy.com/shop/WhimsicalOOAKArt

In it you will find a lot of gift ideas for people of all ages! I've been thinking of adding more variety to my shop, so watch out for new items coming soon!

If you're interested in a custom order, feel free to message me anytime. Also, if you don't see your country listed in the shipping list, feel free to let me know so I can add it.

Shop members

  • Diane Negron

    Owner

    Diane is a self-taught artist from Puerto Rico. Feel free to follow her on social media!~ https://www.instagram.com/whimsicalooakartbydianenegron/ https://www.pinterest.com/kawaiidee/ https://twitter.com/KPinkPunkStar

Shop policies

Last updated on May 11, 2018
Hello there, everyone! Welcome to my shop. Feel free to browse around and share with your friends. Any questions at all, just send me a message. ^___^

Accepted payment methods

Paypal
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
A.If you're not satisfied with your order you must message me within 3 days of receiving said item so we can discuss it. You must send back the item first. Once it arrives, I will give you a refund (shipping costs not included).

B. Custom order refunds:
1. If it's in your possession, you must ship it back to me within 3 days of receiving said item. 50% of what you paid for your custom order is nonrefundable (shipping costs not included)
2. If it hasn't been shipped to you yet, 50% of what you paid for your custom order is nonrefundable, so you will receive the rest back.
Payment
I accept Paypal because it is faster than other methods, but also, efficient. Please, pay through Paypal at the time of purchase. Your order will not be processed unless your payment has been cleared.

Checks or any other form of payment is not accepted.
Shipping
For ready to ship items:
I ship from 3-5 days after your payment has been received.
Shipping prices are set for specific countries at the moment. If you don't see your country listed for shipping, feel free to contact me and I will gladly add it.
All items are securely wrapped in bubble wrap and sent off in envelopes/bubble mailers or boxes depending on the size of the items. Bigger/more fragile items will come in boxes, safely covered in bubble wrap/newspapers.

For Custom Orders:
Your order could take around 3-5 weeks to be completed and shipped. You will be contacted if this waiting time needs to be changed at any moment.

Please make sure to revise your current/full address well before I send out your order.

If your address is not up to date or is not the correct one, you must get in touch with the post office and clear things up so they can send it back on its way.
Additional policies and FAQs
WhimsicalOOAKArt (by Diane Negrón) reserves the right to reproduce custom made items or any items that have been made by it in the past. It reserves the right to photograph and keep pictures of all items it creates and may use them for advertising or as samples for future listings. All photos of completed work are the property of WhimsicalOOAKArt (by Diane Negrón) and cannot be used without permission.

Non disclosure agreement: By purchasing from my shop you are agreeing not to share without authorization, alter, claim as your own or resell my work.
...
My main focus is for my customers to feel happy and satisfied with their items. Good customer service is very important to me.
If you're happy with your order, feel free to leave a review. Your feedback is important. If, for some reason, you're not 100% satisfied with your order, feel free to contact me so we can discuss it.
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