Announcement   Thank you for another successful release! More items coming soon!

Follow @whitewhaleco and @dolly_d3lights on Instagram for updates!

Announcement

Last updated on Mar 4, 2018

Thank you for another successful release! More items coming soon!

Follow @whitewhaleco and @dolly_d3lights on Instagram for updates!

Vivienne Thang

Contact shop owner

Vivienne Thang

Reviews

Average item review
5 out of 5 stars
(37)
View all 37 reviews

Shop policies

Last updated on May 7, 2018
Thank you for visiting White Whale Company! We strive to create quality, homemade doll clothes for 18inch dolls such as American Girl. Our goal is to provide affordable, stylish clothes for you and your dolls.

White Whale Company is handmade so we cannot guarantee there won't be defects. Of course we will let you know if there are defects.

If you want updates on releases, products or have questions, it is best to follow our instagram, run by the creator, @dolly_d3lights.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
WWC only accepts refunds immediately after purchase. Meaning if you have received your package, we cannot accept it for refund.

If your package does not arrive on time, please message us and we will work it out.
Payment
WWC prices are always in CAD.
If you need to cancel your purchase please do between 2-5 days after purchase.
We cannot accept returns.
We accept Etsy gift cards.
Shipping
Your items will be wrapped with tissue paper and includes a card!
Orders to the US usually arrive in 5-10 business days after they have been shipped. We try to send messages out to each customer after the order is shipped.
Orders within Canada will take around 3-8 days depending on where you are. We ship from the GTA in Ontario.
Additional policies and FAQs
WWC occasionally does custom orders. Check our shop regularly or follow our instagram for notifications on when we accept them.

If you would like to reserve a listening, please message me and I will reserve it for you!