WhitecloudAntique

Whitecloudantiques

| Newaygo, Michigan

Star Seller.

This seller sets a shining example for providing a great customer experience, with a history of 5-star reviews, on-time shipping, and quick replies.

WhitecloudAntique is taking a short break

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Note from shop owner I will be on vacation until 10-1-2021 and will be checking my email when I have a signal.

Note from shop owner

Last updated on Sep 16, 2021

I will be on vacation until 10-1-2021 and will be checking my email when I have a signal.

Lee Smuk

Contact shop owner

Lee Smuk

Reviews

Average item review
5 out of 5 stars
(449)
See reviews that mention:
Quality 59 Shipping 154 Customer service 78

About WhitecloudAntique

Sales 1,423
On Etsy since 2014

Shop policies

Last updated on September 1, 2021
Thank you for visiting my store. All of my items are guaranteed vintage (no reproductions).

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
I will not pay freight on any exchange returns.
Payment
Michigan shoppers, please add 6% sales tax to your purchase(excluding freight)
Shipping
All items are described to the best of my ability. I will make aware of any flaws, cracks, or damage in the item description. Remember most of my items are old so they will have some wear, therefore , all items are sold AS IS. If you have any questions about a product, or like to see more pictures, please contact me before purchasing. I'm always glad to help you. My photographs are clear and close up to help you in making a decision.

I ship all items from USPS and I ship within 48 hours. Items shipped Priority mail will have insurance, all other Items are uninsured, unless you request for your item to be insured for an extra charge. If you would like a different shipping arrangement, please email me before purchase. I also ship to the Etsy address provided and I will not be responsible if its delivered to that address and it's incorrect. I do not ship to addresses other than the one on Etsy. I print my shipping labels on Etsy to avoid address error.

I will refund any shipping overage over $1.00 per item back to your account after I have shipped your item/items to you.

Insurance is included in my shipping prices. If an insured item arrives damaged, Buyer is responsible for retaining the packaging and damaged item for insurance purposes. No refunds for damaged items will be made to the Buyer until the Buyer completes his/her part of the obligation in assisting to file the insurance claim.

International Shoppers, I will gladly ship internationally. Please contact me with your location for a shipping quote.
For international shoppers, I can not be responsible for a package, once it has left the United States.
All duties (customs) fees and taxes for international orders are the responsibility of the buyer. YOU are responsible for paying all fees in your country. We will not mark items as 'gifts'. Order cannot be cancelled once shipped. No tracking is provided for international orders shipped first class. International shipments (including Canada) shipped via First class USPS mail average 2-3 weeks but can take up to 4 weeks!
Additional policies and FAQs
I package all my breakables very well. Double bubble wrap and paper are used. Some are double boxed.