Our products are very high quality but we are happy to replace any product in the unlikely situation that it should have a clear defect (such as a faulty snap, etc.). We try to take very clear photos and so we regret that we are unable to refund or exchange items for superficial aesthestic reasons (item didn't match outfit, recipient of gift didn't care for item, etc.). Should you require any further information or photos to help you make you final decision before purchase, we are more than happy to oblige. Please do ask. :)
We greatly prefer Paypal but we are open to considering other methods of payment should they be more convenient to our customers.