WildwoodBeadCompany's Shop Policies
We love beads, beading and everything to do with beads. It is our intention to offer superior products at fantastic prices. All information about our products will be fully disclosed. Thanks for visiting us. Kathleen, Jon and Emily
Please pay when you buy and buy when you’re ready to pay.
Please do not put items in the cart unless you plan to purchase them. Non-payment & non-contact after 48 hours is considered forfeiture of any items you have purchased. Thanks!
5.5% sales tax will be charged on all Maine orders regardless of payment type.
• Domestic orders are shipped via USPS First Class Mail or Priority Flat Rate. If you make a purchase of multiple items where the shipping cost comes near to the same as priority shipping we automatically upgrade.
• All orders are packaged very well and carefully to prevent damage in shipping!
We often ship same day and sometimes up to 48 hours with very few exceptions. Please contact us if you would like your order asap.
***To our International Customers We Are Sorry That We Have Had To Raise Our Shipping Prices To Cover Costs Due To a 60% Price Increase By The USPS. We apologize for this and encourage you to contact us with any questions.
Refunds and Exchanges
No refunds will be issued once the item has shipped. Please be sure you want the items before placing your order. We will no longer refund orders because of buyers remorse, no exceptions.
Please note due to health code concerns ear wires and ear findings can not be returned.
If for some reason you are dissatisfied with your purchase please let me know. Each situation will be handled on an individual basis. While I am somewhat amenable to exchanges and store credit, shipping will be at your expense.
If any item is not as described we will gladly replace it.
PLEASE NOTE: Once your order is shipped, I canNOT be responsible for delayed, lost or damaged packages. If you would like insurance on your package, please email BEFORE you pay and I will send you a revised invoice with insurance added.
I will ship to your PayPal or Etsy address so please make sure it is correct before placing an order.
Additional Policies and FAQs
We seek out and practice fair trade. Our corals are responsibly harvested and our metals are nickel free and lead free. In the near future we will be listing vintage metal components and as such can only disclose what information is given us.
To your advantage, we are very picky. These items will be clearly labeled.
If you have any questions please convo anytime. I try to check my etsy shop at least twice a day.
Wildwood Bead Company is sister shop to Downeast Sticks'n Stones Inc. We've moved, find our kiosk at 100 Harlow Street in downtown Bangor Maine at Maine Jewelry and Art. COME VISIT! You can also contact us at the following emails.
kathleen [!at] downeaststicksnstones.com or wildwoodstones [!at] gmail.com
Last Updated December 7, 2013