WillowAndRoxas

Art Prints // Watercolor Paintings // Pet Portraits

South Amherst, Ohio On Etsy since 2012

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

WillowAndRoxas

Art Prints // Watercolor Paintings // Pet Portraits

South Amherst, Ohio | 4,616 Sales

Announcement    ✨PLEASE READ!✨

“If there’s trouble with the shipment of your order: Please remember that Covid-19 is STILL affecting postal services all over the world. This included shipments stalling, tracking not updating, tracking not working at all, and huge delays in delivery. I am only one person and have no control over the postal service. Please try calling or emailing your local postal office as they have more information about the situation than I would. I will still try my best to help you locate your package, but I can only do so much. I really appreciate everyone’s kindness and patience with shipping issues and I hope you all are staying safe!”

🖤Sarah


Due to the Covid-19 outbreak, there are shipping delays in many parts of the world. I can’t guarantee any dates at this time. I’ve self-quarantined myself and try my best to keep everything sanitized. If there is any worry, I suggest waiting a day or 2 to open the package just to be safe. If you have any questions, message me!

For further info on this⬇️

https://www.webmd.com/lung/how-long-covid-19-lives-on-surfaces

↟↟Welcome to my shop!↟↟

Feel free to check out my signed prints available immediately!

I absolutely love to create custom paintings but am currently working off of a wait list for custom orders and will take on new projects as I have availability.

If you are interested in a custom portrait be sure to message me to be added to my wait list and to inquire regarding whether a need by date is possible!

Sarah✌️

Announcement

Last updated on Jul 28, 2020

✨PLEASE READ!✨

“If there’s trouble with the shipment of your order: Please remember that Covid-19 is STILL affecting postal services all over the world. This included shipments stalling, tracking not updating, tracking not working at all, and huge delays in delivery. I am only one person and have no control over the postal service. Please try calling or emailing your local postal office as they have more information about the situation than I would. I will still try my best to help you locate your package, but I can only do so much. I really appreciate everyone’s kindness and patience with shipping issues and I hope you all are staying safe!”

🖤Sarah


Due to the Covid-19 outbreak, there are shipping delays in many parts of the world. I can’t guarantee any dates at this time. I’ve self-quarantined myself and try my best to keep everything sanitized. If there is any worry, I suggest waiting a day or 2 to open the package just to be safe. If you have any questions, message me!

For further info on this⬇️

https://www.webmd.com/lung/how-long-covid-19-lives-on-surfaces

↟↟Welcome to my shop!↟↟

Feel free to check out my signed prints available immediately!

I absolutely love to create custom paintings but am currently working off of a wait list for custom orders and will take on new projects as I have availability.

If you are interested in a custom portrait be sure to message me to be added to my wait list and to inquire regarding whether a need by date is possible!

Sarah✌️

Items

 

All Items

Sarah Brown

Contact shop owner

Sarah Brown

Reviews

Average item review
5 out of 5 stars
(885)
See reviews that mention:
quality 86 shipping 102 customer service 80

About WillowAndRoxas

Sales 4,616
On Etsy since 2012

Willow & Roxas

✨Hello!✨

My name’s Sarah and I run my own small art business called Willow & Roxas! I live in NE Ohio with my husband, my two doggos, turtle, and hamster. I live and breathe art; it’s how express myself and how I connect to other people around the world. I create mostly with ink & watercolor and my favorite subject is anything witchy. I have been creating art for my whole life, worked with tons of different mediums and styles, and got my Bachelor’s in Fine Arts in 2016. In 2017 I went full time with my business on Etsy and have never looked back. It’s been such a crazy and stressful ride, but I’ve loved showing my art to others and see them enjoy what I put my heart and soul into.

🖤Sarah

Shop members

  • Sarah

    Owner, Artist, Designer

    I do all the boring art stuff.

  • Amy

    Customer Service, Assistant

    Sister-in-law to the owner and basically the main person that helps keep this ship afloat.

Production partners

  • Caylie Mindling- Cayligraphy Studios

    Wilmore, KY

    Caylie is a fantastic calligrapher and artist. In a couple of these pieces, she adds the perfect touch of her lettering to make the paintings that much more amazing.

Shop policies

More information

Last updated on Oct 18, 2019
Frequently asked questions
How do I order a custom painting & how does the process work?

Message me! Right now I set up custom paintings exclusively in private listings so that I can do specific requests and give accurate price quotes.

I can provide a preliminary sketch UPON REQUEST before I work on the painting. I ALWAYS send a photo of the finished painting before it ships. After I show you the final preview, you can do 1-2 rounds of changes if you need something fixed. 3 or more changes may be extra. I want to make sure you love your painting, so if I need change the color or add in something, let me know!

All watercolor paintings are done on flat acid free cold press watercolor paper and acrylic paintings are done on stretched canvas. I don’t do framing because of the shipping cost and risk of glass breaking.

Can I do a deposit for a custom painting or do I have to pay 100% up front?

For custom orders, you may choose to pay 50% of the total for your painting instead of the full amount. Then you can pay the rest of what is due when you approve of the final preview. I will only ship your painting once you balance is paid in full.

How long does a custom painting take?

It varies per order and on how busy my schedule is. I can normally complete a painting within 3-5 weeks. It might take a couple days longer because all the custom work is done exclusively by me. If you’d like a painting for a certain date, please contact me first before placing the order to make sure it’s possible. When working from a waitlist, I cannot guarantee need-by dates.

How does shipping work?

I ship every order through USPS from Ohio, USA. I package watercolor paintings and prints in a plastic sleeve with backing board in a rigid envelope. I package canvas paintings with foam core, bubble wrap, and lots of cushioning material in a cardboard box.

I do not have any control over the postal system. Sometimes packages get delayed for unknown reasons than I am not responsible for. But I will try my best to help you find your order and get it to you as fast as possible.

Some countries that I ship to do not include tracking with first class. I am also not responsible for any extra fees due to customs.

Watercolor paintings larger than 11x14 or 12x12 will be shipped in a cylindrical tube.

Will you post my custom painting on social media?

I post some of my favorite pieces on Instagram, Reddit, and Facebook. I normally wait until 2 weeks after a painting is delivered to post just in case it’s a gift. If you don’t want yours posted, just let me know.

How do I send you photos and details for a custom painting?

You can send information to customize your order through an Etsy conversation. For photos, you can attach them in the conversation or send them through Imgur, Dropbox, Google Drive, or email. Any way I can see the photos works! My email is willowandroxas@gmail.com

Can I cancel my order and get a refund?

I don't give any refunds after 3 days of purchase. If you have any special circumstances, please message me.

If I don't receive any photos from you by the day your painting is up for me to work on, I will paint a generic version of the painting and ship it out.