vintage clothing . accessories . home . handmade
WillowCreekSparrow's Shop Policies
So glad you stopped by ~ I will be glad to answer any questions you may have. Please remember that we sell VINTAGE items, they are not new, therefore have normal vintage wear. PLEASE read all sizes and measurements BEFORE purchase. If you are not sure on a size (SEE OUR SIZING CHART UNDER ADDITIONAL INFORMATION BELOW. We take pride in representing all our items to the best of our ability in the 20 year vintage rule. We do not sell ripped, stained, torn or smoke tainted items. All clothing is laundered and ironed.
We accept Pay Pal.
Payment is due at the time of purchase, otherwise we will re-list it.
If you need something put RESERVE, just converse with us, we will try to work something out.
Texas Tax applies
Sadly, after almost 4 years we have decided to not ship internationally. We have had many great customers over the years, but either through customs or tracking, this has proved to be a problem of late. Many thanks to those who have been loyal and honest in buying from our shop.
We send most everything through the US Postal Service, 1st class or Priority with a delivery confirmation attached. If it will save us both money, we will send Parcel Post on heavy or large items. If you need it overnight please state so when buying so we can make way for extra postage. PACKING: We take great care in getting your things to you in perfect shape. Most clothes are in a bubble envelope to save us both on shipping cost. We also gift wrap everything, to us it's like getting a present. Larger items and breakable things will be in a heavy box, with bubble wrap.
Refunds and Exchanges
RETURNS and EXCHANGES: If you are in any way unhappy with your purchase, please let us know within 2 days of receiving your item. We truly want our customers to be happy, if an item needs to be returned, you will pay for the shipping cost back to us, and when we receive the item in an unused state, you will be reimbursed the amount you paid, minus the shipping cost or exchange it for something else in the store.
Additional Policies and FAQs
These are general guidelines.
For dress and coats please consider the chest and waist
Women’s top size chart ~ Chest size (laid flat taken from armpit to armpit)
X-Small 32” and under
X-Large 41” and up
Women’s pant and skirt chart ~ Waist Size
X-Small 24”- 25”
Hips 7” below the waist
Inseam ~ from crotch to bottom inside leg of pant
Rise ~ from bottom of crotch to waist band
All handmade items have a tag Willow Creek Sparrow.
Please remember if you buy Vintage items, that's what they are, vintage, not new. Vintage bric brac could possibility have age marks, please ask if you are unsure.
If you have any questions, please contact us.
Thanks so much have a great day!
The girls of Willow Creek Sparrow
Last Updated October 20, 2014