WillowGlass

Fused & Dichroic Glass Jewelry, Home Decor, Cabochons

Johnsonville, New York · 3586 Sales

WillowGlass

Fused & Dichroic Glass Jewelry, Home Decor, Cabochons

Johnsonville, New York 3586 Sales On Etsy since 2006

5 out of 5 stars
(2409)

WillowGlass is taking a short break

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Note from shop owner Willow Glass is temporarily closed while I relocate home and shop. See you in September! Feel free to email me at willowglass13 [!at] yahoo.com in the shop's absence.

Note from shop owner

Last updated on Jul 18, 2017

Willow Glass is temporarily closed while I relocate home and shop. See you in September! Feel free to email me at willowglass13 [!at] yahoo.com in the shop's absence.

Dee Tilotta

Contact shop owner

Dee Tilotta

Reviews

Average item review
5 out of 5 stars
(2409)
View all 2409 reviews

Shop policies

Last updated on May 28, 2017
If you would like to join Willow Glass' mailing list, please send an email to willowglass13 [!at] yahoo.com

You will receive seasonal emails featuring specials, email discounts, and what's new in the Studio! You can also find me on Facebook.

Wholesale inquiries welcome!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy Gift Cards and Etsy Credits
  • Money Order
Payment
I accept Etsy Direct Payment, PayPal, and Etsy gift cards. Payment is expected and appreciated at the time of your purchase unless I have agreed to other terms. Thank you!
Shipping
Packages are shipped via 1st class mail or Standard Post (depending on weight) with delivery confirmation for US residents (Priority Mail is available for a higher mailing fee). Insurance is optional.

International packages will be shipped First Class International for low weight items. Higher rate items, please message me for shipping quote prior to ordering and I will respond promptly. Buyer is responsible for any and all customs costs for their particular location.. Please do not ask me to falsify shipping information and/or categories.
Refunds and Exchanges
CUSTOMER SERVICE:
Any concerns or questions about my work? Please contact me at willowglass13 [!at] yahoo.com and I'll respond to you as soon as possible. I stand behind each piece of my work and want you to be completely satisfied and happy with your purchase!

RETURNS/EXCHANGES:
Returns are accepted up to 7 days after delivery upon prior approval by Willow Glass and only if the item is in the original condition and has not been worn. If your return is pierced earrings, there will be a $2.00 charge since the earwires must be changed for sanitary reasons. Payment will be refunded minus shipping costs and buyer is responsible for returned shipping with tracking (same as I mailed item to you). You must return all of my packing materials if your return is accepted by me. Your refund will be processed according to these policies.

I do NOT accept refunds or cancellations after payment has been made if it is for Buyer's Remorse. As an independent artisan, this policy must be in place. No refunds or cancellations of supplies, including cabochons.
Additional policies and FAQs
Privacy

Willow Glass will not share your email address with anyone. If you would like to be on my mailing list, please send me an email!