WillowHillStudio

::: Handmade, Remade, Reimagined :::

Wisconsin, United States · 371 Sales

WillowHillStudio

::: Handmade, Remade, Reimagined :::

Wisconsin, United States 371 Sales On Etsy since 2011

5 out of 5 stars
(149)
Shop owner

Lori

Contact

Announcement   Follow us on Facebook for announcements, new designs and special offers!
www.facebook.com/WillowHillStudio

Announcement
Last updated on May 18, 2016

Follow us on Facebook for announcements, new designs and special offers!
www.facebook.com/WillowHillStudio

Lori

Contact shop owner

Lori

View all 43 items

Reviews

Average item review
5 out of 5 stars
(149)
Nicole Nurenberg

Nicole Nurenberg on Jun 10, 2016

5 out of 5 stars

Very cute and well made! I bought this for myself but if it was a gift the wrapping the seller sent it in would be perfect to give as you receive it! already had it on 30 minutes and received 5 compliments. Will buy from seller again!

View all 149 reviews

Shop policies

Last updated on February 17, 2016
Welcome to my Etsy shop. All of the items found in my shop are made by me in my home studio.

If you see something that you like but want it in a different color, size or just a bit more 'you' to make it just perfect, please convo me. We LOVE to make custom pieces!

Accepted payment methods

  • Money Order
  • Check
Payment
PayPal is my preferred method of payment.

* You can pay by credit card through Paypal WITHOUT a Paypal account. Simply choose your preferred credit card, enter your information at the Paypal website when checking out and you are good to go!

PayPal is the fastest and most secure way to make online purchases. Visit www.PayPal.com for more information.

I will also accept checks, but note that that your item will not be made/shipped until the check has cleared.

I am required by law to collect state sales tax when a purchase is made in the state of Wisconsin.
Shipping
Packages are shipped to the address in your PayPal account. Please check the address carefully. If you need your item shipped to another address, please convo me ASAP.

Packages are shipped as promptly as possible, typically within 2-3 days of purchase. You will receive a notice with your tracking number when your package is shipped. Packages are mailed USPS First Class with delivery confirmation, and typically arrive 3-4 days after shipping date.

Shipping charges cover the cost of shipping as well as packing material, etc. I will refund any shipping overages over $1.00.

Custom pieces will usually take longer, as additional materials may need to be ordered. Together we will come up with a timeline for completion and shipping.

If you would like faster shipping, please contact me to inquire about rates and options available to your location, so that I can give you the most efficient and cost effective way to get your purchase to you and meet your needs.

Option for local pick up and delivery is available. Please convo me.


I do not ship international, due to the headaches of lengthy shipping times and custom’s hassles.
Refunds and Exchanges
Please contact me immediately if there is any problem with your order. Customer satisfaction is my goal and all questions and concerns will be addressed immediately. I guarantee everything that I sell, so feel free to purchase with confidence.

Refunds or exchanges are accepted within 14 days of purchase. Returned items should be in new, unworn condition. Please contact me prior to the return to see if we can work out the issue. Shipping fees to return the item(s) are the sole responsibility of the buyer, except in the case of a craftsmanship defect. But PLEASE contact me so I can make it right.

Custom or personalized orders may be final sales, as they may not be able to be re-sold. Craftsmanship defects on custom orders will be handled as a non-custom order. I will do everything in my power to fix the defect. I want you to be totally thrilled with your purchase.

Please pay careful attention to measurements given in the listings so you will have a clear idea about the size.

Refunds will be made to the original PayPal account, unless discussed prior.
Additional policies and FAQs
For the quickest reponse to any questions, please convo me. Using my gmail address may delay response.