WillowKatAndMouse

Specialty Elastics, Notions, hardware and Embroidery

Crumpton, Maryland On Etsy since 2016

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

WillowKatAndMouse

Specialty Elastics, Notions, hardware and Embroidery

Crumpton, Maryland | 14,619 Sales

Announcement    ***ATTENTION***
WE WILL BE AWAY THE FIRST WEEK OF AUGUST AND WILL NOT BE PROCESSING ANY ORDERS BEFORE AUGUST 8TH. ALL SHIPPING TIMES HAVE BEEN UNCREASED TO 2WEEKS TO COVER THIS HIATUS.****

**Shipping during COVID 19**

1/4IN ELASTIC is IN STOCK
Different options are in listings drop down menus we have multiple length options listed please check which tour choosing before placing the order.
(Whole aSpools are not $1)

We are filling in order First come first serve only.

ALL orders are for mask production of some kind we will not prioritize one customers order over another, please do not ask.

ORDERS ARE CURRENTLY ONLY BEING FILLED WITH NO EXPEDITED PROCESSING/ SHIPPING no it cannot be added.

~PLEASE DO NOT ORDER IF YOU CANNOT WAIT THE FULL PROCESSING TIME currently at 5-7 BUISNESS DAYS ~

~~WE DO NOT ACCEPT CANCELLATIONS
we are not Amazon who has also extended their processing times during this crisis.

we are honest about our processing times, its posted EVERYWHERE.

~please refer to shop policies, listing titles and Descriptions BEFORE sending a message, they takes time from Processing orders, I am only 1 person.
Please take the time to Look to see if question has already been answered elsewhere. we are very DETAILED and Open about statuses of Products. We will contact you only if there is an issue during your orders processing threw Etsy convo, if items are out of stock we will refund that portion and proceed with shipping the remainder.

were sorry but we cannot change/add/remove from orders at this time

***UPDATES ARE POSTED DAILY IN OU FACEBOOK GROUP: check here
I update several times a Day on what date we are currently processing to give you an idea of when your turn will be.
https://www.facebook.com/willowkatandmousedesignsLLC/

EVERYONE WANTS ELASTIC FOR MASKS, WE KNOW THIS AND WILL GET ALL ORDERS OUT ASAP.

ORDERS will be process and shipped within our stated processing timeframe of 5-7 Business days

Thanks for your patience during this Unprecedented time for everyone.

All orders processed in order placed only. We will not jump you to the front of the line.
thanks for your understanding, PATIENCE, and your selfless generosity to others in need and everyone stay safe!

SORRY FOR ANY INCONVENIENCE
We are filling everyone's NEED AS SOON AS POSSIBLE.

ALL SALES FINAL.

***any and all info above supersedes prior policies that we in place and will continue as such for the duration of this crisis. ***************************

Thank you
WillowKat&Mouse LLC

Normal Business operation Practices Below:

PERSONALIZED ITEMS:

As we just add the names to these stockings color changes are not permitted, we have these manufactured for us months in advance to streamline our processing so all we do is add the name of choice and sew it up.

**Their novelty stockings and not meant to be exact replicas of your pets**
( like my daughter isn't actually minnie Mouse, but she love her so she's on her stocking ;) )

WE CANNOT CHANGE THE COLOR OF THE PETS SORRY.

we also do not accept changes, cancellations or refunds for personalized items they are made to order and all sales are final on these products.

More information on our shop and policies can be found in our "about" section.

********

READY TO SHIP/IN STOCK ORDERS: elastics, hardware and notions;

All "Ready To Ship" Items have a processing timeframe of 5-7 Business Days. We do offer a "Rush My Order" listing available for purchase for faster processing. We do not cancel orders once placed. Our shipping days are Wednesday threw Saturday only. NO RETURNS.

We are extremely busy this time of year and may require the full processing time frame to get ready to orders measured wrapped packed and shipped. So take advantage of the Rush processing listing or 48hr processing option in our shipping menu at checkout IF AVAILABLE.

We offer wholesale on many products just ask wholesale consists of whole rolls usually 50 yds+ depending on the product.
1/4' ELASTICS black/white 200 yd spools available.
100YD spools in 3/8" and 1/4" size
they will have factory splices and may contain minor imperfections.

Wholesale rolls or spools ONLY:
we only accept returns with a 20% restock fee due to the quantity needing to be returned into inventory and reprocessed. Contact us before returning, as we will not accept it otherwise.
WE DO NOT ACCEPT RETURNS/EXCHANGES FOR ANY OTHER PRODUCTS.

If unsure about a color shade please ask for a sample and we will get a clipping out to you for no charge. Colors can look a different shade in person then in a photo due to monitor settings and backgrounds.

We use stock photos from our supplier for some of our listings and sometimes they appear darker then they actually are in person.
there is disclaimers in the descriptions, and more accurate photos in the Gallery.
PLEASE ASK FOR A SAMPLE IF UNSURE, WE DON'T TAKE RETURNS.

please read the products 'description' for more information about each product not just the titles as we try to be very detailed and it should answer any questions that arise. If not send us a convo and we would be happy to answer any other questions you may have about our products.

all sales are final.

Announcement

Last updated on Jul 31, 2020

***ATTENTION***
WE WILL BE AWAY THE FIRST WEEK OF AUGUST AND WILL NOT BE PROCESSING ANY ORDERS BEFORE AUGUST 8TH. ALL SHIPPING TIMES HAVE BEEN UNCREASED TO 2WEEKS TO COVER THIS HIATUS.****

**Shipping during COVID 19**

1/4IN ELASTIC is IN STOCK
Different options are in listings drop down menus we have multiple length options listed please check which tour choosing before placing the order.
(Whole aSpools are not $1)

We are filling in order First come first serve only.

ALL orders are for mask production of some kind we will not prioritize one customers order over another, please do not ask.

ORDERS ARE CURRENTLY ONLY BEING FILLED WITH NO EXPEDITED PROCESSING/ SHIPPING no it cannot be added.

~PLEASE DO NOT ORDER IF YOU CANNOT WAIT THE FULL PROCESSING TIME currently at 5-7 BUISNESS DAYS ~

~~WE DO NOT ACCEPT CANCELLATIONS
we are not Amazon who has also extended their processing times during this crisis.

we are honest about our processing times, its posted EVERYWHERE.

~please refer to shop policies, listing titles and Descriptions BEFORE sending a message, they takes time from Processing orders, I am only 1 person.
Please take the time to Look to see if question has already been answered elsewhere. we are very DETAILED and Open about statuses of Products. We will contact you only if there is an issue during your orders processing threw Etsy convo, if items are out of stock we will refund that portion and proceed with shipping the remainder.

were sorry but we cannot change/add/remove from orders at this time

***UPDATES ARE POSTED DAILY IN OU FACEBOOK GROUP: check here
I update several times a Day on what date we are currently processing to give you an idea of when your turn will be.
https://www.facebook.com/willowkatandmousedesignsLLC/

EVERYONE WANTS ELASTIC FOR MASKS, WE KNOW THIS AND WILL GET ALL ORDERS OUT ASAP.

ORDERS will be process and shipped within our stated processing timeframe of 5-7 Business days

Thanks for your patience during this Unprecedented time for everyone.

All orders processed in order placed only. We will not jump you to the front of the line.
thanks for your understanding, PATIENCE, and your selfless generosity to others in need and everyone stay safe!

SORRY FOR ANY INCONVENIENCE
We are filling everyone's NEED AS SOON AS POSSIBLE.

ALL SALES FINAL.

***any and all info above supersedes prior policies that we in place and will continue as such for the duration of this crisis. ***************************

Thank you
WillowKat&Mouse LLC

Normal Business operation Practices Below:

PERSONALIZED ITEMS:

As we just add the names to these stockings color changes are not permitted, we have these manufactured for us months in advance to streamline our processing so all we do is add the name of choice and sew it up.

**Their novelty stockings and not meant to be exact replicas of your pets**
( like my daughter isn't actually minnie Mouse, but she love her so she's on her stocking ;) )

WE CANNOT CHANGE THE COLOR OF THE PETS SORRY.

we also do not accept changes, cancellations or refunds for personalized items they are made to order and all sales are final on these products.

More information on our shop and policies can be found in our "about" section.

********

READY TO SHIP/IN STOCK ORDERS: elastics, hardware and notions;

All "Ready To Ship" Items have a processing timeframe of 5-7 Business Days. We do offer a "Rush My Order" listing available for purchase for faster processing. We do not cancel orders once placed. Our shipping days are Wednesday threw Saturday only. NO RETURNS.

We are extremely busy this time of year and may require the full processing time frame to get ready to orders measured wrapped packed and shipped. So take advantage of the Rush processing listing or 48hr processing option in our shipping menu at checkout IF AVAILABLE.

We offer wholesale on many products just ask wholesale consists of whole rolls usually 50 yds+ depending on the product.
1/4' ELASTICS black/white 200 yd spools available.
100YD spools in 3/8" and 1/4" size
they will have factory splices and may contain minor imperfections.

Wholesale rolls or spools ONLY:
we only accept returns with a 20% restock fee due to the quantity needing to be returned into inventory and reprocessed. Contact us before returning, as we will not accept it otherwise.
WE DO NOT ACCEPT RETURNS/EXCHANGES FOR ANY OTHER PRODUCTS.

If unsure about a color shade please ask for a sample and we will get a clipping out to you for no charge. Colors can look a different shade in person then in a photo due to monitor settings and backgrounds.

We use stock photos from our supplier for some of our listings and sometimes they appear darker then they actually are in person.
there is disclaimers in the descriptions, and more accurate photos in the Gallery.
PLEASE ASK FOR A SAMPLE IF UNSURE, WE DON'T TAKE RETURNS.

please read the products 'description' for more information about each product not just the titles as we try to be very detailed and it should answer any questions that arise. If not send us a convo and we would be happy to answer any other questions you may have about our products.

all sales are final.

Items

 

All Items

WillowKatAndMouse Designs LLC

Contact shop owner

WillowKatAndMouse Designs LLC

Reviews

Average item review
5 out of 5 stars
(1958)
See reviews that mention:
quality 224 shipping 342 customer service 190

About WillowKatAndMouse

Sales 14,619
On Etsy since 2016

All About our Shop: Policies and Procedures

Hello!
I am Crystal Hisey owner of WillowKat&Mouse Designs LLC. i'm a full-time working mother to 2 kids (Willow Katerina and Myles), and decided to turn my passion into a business so WillowKat&Mouse Designs was born in 2016.
In 2018 we reorganized our small company to operate under a LLC where our products are government compliant and a certified re-seller.

I personally source out suppliers and manufacturers to produce our hard to find quality products so they can be offered in small quantities that were never available so Every seamstress can sew with Elite Products. Most of our Items are offered as small as "By the Yard" unless Quantity states otherwise.

---------------POLICIES AND PROCEDURES-----------------------

ITEM DESCRIPTIONS ARE IMPORTANT:
Please read the entire items "Description" (not just the Title) its very detailed and should answer any questions you should have about our listing and a particular Product.
We are a reseller and are required to use stock photos on some Items from particular suppliers, and as they are great photos , they tend to show colors as darker then they are from being on a white background, Descriptions will warn if this is the case, and other photos are included in the gallery for a more accurate shade representation.

If you are unsure about a product color or thickness please ASK FOR A SAMPLE cut to be sent out Free Of Charge. we do not take returns/exchanges or Cancellations.

WHOLESALE AND LARGE QUANTITIES:
We carry a variety of Hard to find Specialty elastics, notions. and hardware.
If needing larger quantities, we will create custom listings by request just Ask.

We do offer certain products WHOLESALE which is either folded or by the roll (50yds and up) at a discounted wholesale price.

WHOLESALE/ LARGE ORDER RETURNS:
Returns on Large quantity, wholesale and Rolls are subject to a 20% RESTOCK FEE As we maintain a certain inventory and most likely the items have already been reordered to maintain this so returns of large amounts present a challenge to our numbers and need to be added back to multiple listings and inventory both physically and virtually that takes time and occurs additional listing fees that need to be compensated.

Please ask for a sample before ordering large quantities to avoid a restock fee.

PROCESSING TIMES:
our Processing time can be up to 7 business days for RTS Items

our Business days are WED-SAT

we do NOT Ship on Monday or Tuesday unless:
~ a request is sent and approved prior to purchase,
~ a rush my order listing is included with your order
~ 48hr. processing time is purchased at checkout.

I am 1 person and work 2 full time jobs while being a single Mom, my time is thin and during peek season (september-December) it may take up to the full 7 days processing time frame.

DISCLAIMER:
1) We use Manufacturing Plants to create our one of a Kind Elastics and they come from factories that use a Very "high heat" pressurized process to connect the elastic Polymers during construction of our Requests. Sometimes they arrive to us with a musty stale lingering burnt smell from not resting before wrapping which can be an unpleasant odor we try our best to air out but sometimes unavoidable. odor will dissipate.
2) color shades may vary there are different shades of each color (including black and white)
these colors may vary due to lighting, photography and monitor settings
3) factory splices are always a possibility we will cut continuous whenever possible. small imperfections may be present in long lengths and wholesale rolls. acceptable up to a 3in section.

we ship INTERNATIONAL.
We are not responsible for vat, Tariff or custom fees associated with oversea orders. shipping time can take up to 30 days. we do offer Priority and express options at checkout.

SPECIALTY SEASONAL PRODUCTS:

We also have many seasonal Products such as masks and costumes at Halloween and Embroidered stockings at Christmas. these are considered custom orders and all sales are FINAL. We do NOT refund or cancel orders of this type.

Please read the entire Item descriptions ( not just titles)
stockings are only personalized by adding the names in embroidery, and we do not change the variation of the colors in the stockings themselves. We have these made months in advanced for us by a manufacturer. all we do is add the names.

Make sure you read the "Item description" we do NOT accept cancellations on these items after purchase. if you have any questions please send a message prior to completing your order.

Personalized/Custom orders processing times Vary depending on the item. please refer to the individual listing for processing times.


CONTACT US:
We do check Etsy Convo's regularly for any questions that may arise which were not answered in the items description

we try to answer all messages within 24hrs.

email us at: willowkatandmouse [!at] gmail.com
Facebook Page: facebook.com/willowkatandmousedesignsLLC/
Instagram #WillowKat

Thanks for Visiting our shop!
Crystal
Owner/operator of WillowKat&Mouse Designs LLC

Shop members

  • Crystal Hisey

    Owner, Designer, Mom

    welcome to my shop! I'm a full time working single mom. while testing patterns found a need for quality elastics to be readily available. so I personally source manufacturers to produce hard to find elastics to offer All seamstresses Elite Products.

Shop policies

More information

Last updated on May 8, 2020
Frequently asked questions
Custom and personalized orders

personalized items are already customized threw the listing,no custom request is needed. leave customization choices in the note to seller section at checkout.
including name or phrase of choice, thread color, fabric choices


personalized stockings:
we only add the name of choice, we cannot change the color of the animals or the stocking itself in anyway.

all personalized items are non refundable.

ELASTIC during coronavirus Please READ ME Before Ordering.

We have elastic for face masks 1/4', 3/8" by the yard, bundles and spools all availible. Different options are in the drop down menu.
information in each listings title/descriptions refer to those.

we currently carry a larger then usual order volume and elastic orders will NOT SHIP NEXT DAY.

OUR processing time is now down to 5-7 Business days (Mon-Fri)

DO NOT ORDER if you don't/can't/won't wait the stated time it takes to get these shipped.

WE DO NOT ACCEPT CANCELLATIONS/REFUNDS/EXCHANGES period.

WE WILL GET ALL ORDERS OUT ASAP in order received only.
we will NOT Prioritize one order over another.

We have plenty of elastic in stock.

STAY SAFE DURING THIS UNPRECEDENTED TIME FOR OUR NATION.

ALL SALES ARE FINAL.

Wholesale availability

send us a convo to find out if products are available for wholesale.

wholesale only consists of entire FULL rolls, all same color thickness and style.

lengths vary by product.

wholesale orders are subject to an extended processing time depending on the product as a lot of our products are my own design and we have it factory made for us in amounts that cannot be stored I'm out small shop area.
certain amounts might have to be manufactured and can take 4-6 weeks if this is the case.
If we have it on hand, we can get it out to you sooner.

Wholesale returns are accepted only with a 20% restock fee. So get a sample first if your unsure.