WillowbrookArtistry

Unique, Handmade Fine Jewellery

Sheffield, United Kingdom
| 2,178 Sales | 5 out of 5 stars 5 out of 5 stars

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Average review rating is 4.8 or higher

Announcement    Welcome to Willowbrook Artistry! Here you will find a growing collection of silver and gold fine jewellery made with precious gemstones and Swarovski crystals. All pieces are handmade by me, Kat Hurdley, in Sheffield, UK.

Announcement

Last updated on Jan 4, 2021

Welcome to Willowbrook Artistry! Here you will find a growing collection of silver and gold fine jewellery made with precious gemstones and Swarovski crystals. All pieces are handmade by me, Kat Hurdley, in Sheffield, UK.

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Katherine

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Katherine

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About WillowbrookArtistry

Sales 2,178
On Etsy since 2012

Unique, Handmade Jewellery to Treasure

Shop members

  • Kat

    Owner, Maker, Designer, Curator

    I'm Kat and I live in Sheffield with my boyfriend Joe and our two cats, Millie and Jess. I'm a mostly self-taught jeweller (through the wonders of the internet!) and love experimenting with new techniques and learning new skills.

Shop policies

Last updated on May 10, 2022
Welcome to my Etsy shop! All pieces here are made by me, Kat, in Sheffield, South Yorkshire.

Customer service is a priority for me, and I aim to give all of my customers an easy, hassle-free experience and a piece of jewellery that they will wear and treasure for years, whether that's for yourself or as a gift.

I love making custom orders and am happy to personalise any of my items. Just send me a message on Etsy or by email, at willowbrookartistry [!at] gmail.com. I can also offer suggestions if you are looking for that perfect present.

I am always happy to answer any queries or questions about my work and my shop. I aim to reply within 24 hours.

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Payment

For your guaranteed security, I only take payments via Paypal. Customers can use Paypal to make payments by debit or credit card as well as with an account. Please contact me if you would like more information.

Please pay for your item at the time of purchase wherever possible, or within 3 days at the latest. If no payment is received and no contact has been made, I will cancel the sale after this time.

Shipping

I aim to ship all items currently in stock within 3 - 5 working days. For UK customers this will be via Royal Mail First Class and usually means delivery within 7 days of purchase. If you require your item before this (for a birthday, anniversary, etc.) please contact me before placing your order. If you would like your item to be posted requiring a signature, again, please contact me.

Please bear in mind that at busy periods (Christmas, Valentines, Mother's Day, etc.) shipping times may be slower.

Orders over £50 will be sent requiring a signature.

All international post is now tracked.

International delivery will be via Royal Mail Airmail, who 'aim to deliver to Western European destinations within three working days, eastern Europe within five days, major cities worldwide within five days and other destinations within seven.' (from the Royal Mail website). **Please note that buyers are responsible for any and all duties and customs charges that may be incurred.**

**Please note work will only start after payment is complete.**

I only ship purchases to the address submitted at checkout. This is to protect both you and myself should a parcel go missing in the post. Please check that it is correct before confirming your order as items not received due to failure to provide correct shipping address cannot be refunded.

Additional policies and FAQs

**Jewellery Care**

To keep your jewellery looking its best and free from tarnish, please avoid contact with perfumes, creams, lotions, etc, and clean with a silver polishing cloth. Please do not wear your jewellery while swimming or showering. All my jewellery is delivered in a beautiful organza bag, which is ideal for storing your jewellery safely.