WindWingsWaves

Rockville, Maryland

1,816 Sales | 5 out of 5 stars

WindWingsWaves

WindWingsWaves

Rockville, Maryland | On Etsy since 2016
1,816 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    Authentic Vintage Items Only.

*SHIPPING UPDATES ( Dec'20)
USPS is experiencing a record amount of packages which significantly impacted and caused backlogs at their processing facilities. Please advised that it'll take longer time to be scanned / delivered.
We appreciate your understanding and patience.
Thank you.


*COVID-19 Updates
As the COVID-19 situation continues to evolve, we are following the CDC's recommended guidelines to ensure that we are doing all that is possible for our team and customers to remain protected and safe. Please note that processing time may be delayed due to increased safety measures we are taking.
Also, as delivery volumes have risen considerably since the outbreak of COVID-19, carriers are fulfilling high volume of shipments and shipping times have been unpredictable and delayed due to limited transportation availability.

Hope you and your loved ones stay safe.


Office hours:
Monday - Friday, 10 AM - 6 PM EST
Saturday & Sunday : Closed

Announcement

Last updated on Dec 30, 2020

Authentic Vintage Items Only.

*SHIPPING UPDATES ( Dec'20)
USPS is experiencing a record amount of packages which significantly impacted and caused backlogs at their processing facilities. Please advised that it'll take longer time to be scanned / delivered.
We appreciate your understanding and patience.
Thank you.


*COVID-19 Updates
As the COVID-19 situation continues to evolve, we are following the CDC's recommended guidelines to ensure that we are doing all that is possible for our team and customers to remain protected and safe. Please note that processing time may be delayed due to increased safety measures we are taking.
Also, as delivery volumes have risen considerably since the outbreak of COVID-19, carriers are fulfilling high volume of shipments and shipping times have been unpredictable and delayed due to limited transportation availability.

Hope you and your loved ones stay safe.


Office hours:
Monday - Friday, 10 AM - 6 PM EST
Saturday & Sunday : Closed

Items

1816 Sales
 
WindWingsWaves

Contact shop owner

WindWingsWaves

Reviews

Average item review
5 out of 5 stars
(716)
See reviews that mention:
quality 144 shipping 200 customer service 141

About WindWingsWaves

Sales 1,816
On Etsy since 2016

Trends keep changing in the wink of an eye, but some things never change no matter how much time goes by.

Back in 2007, our owner Marie, one of the smartest & strongest women we know started her journey as a small seller dealing with local consignment pre-owned luxury items. We have earned very high reputation not only for our items but incredible customer service. We are still expanding business on many marketplaces, working with business partners all over the world. All items are guaranteed 100% authentic.


[ OUR MISSIONS ]

▼Provide 100% Authentic Luxury Items
- We provide you a safe place where you can find what you want.
As a company's effort, we always have experienced authenticate specialists available, we take our time and pride to inspect every single items before it is sold to the public, making sure they pass our strict authenticity check.

▼Extraordinary Customer Service
You will experience " yet-to-experience" until you get the item in your hand! ( Even after! )

Shop members

  • Marie

    Owner

  • Rylee

    Customer Service, Assistant, Buyer

  • April

    Shipper, Assistant

  • Brandy

    Buyer

  • SY

    Assistant

Production partners

  • WindWingsWaves

    Rockville, Md.

    Shipping label

Shop policies

More information

Last updated on Nov 17, 2020
Frequently asked questions
Return

- Contact us within: 7 days of delivery
- Ship items back within: 14 days of delivery


We only accept return if buyer must contact within 7 business days of delivery and ship items back within 14 days of delivery.

Buyers are responsible for return shipping costs and original shipping fee is NOT refundable. Refund amount would be item amount only.
The item must be in the original condition as it is shipped to you. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

We'll process a refund within 2-3 business days once we receive it. You will receive a refund to original payment form.

Why Is My Order Still Processing?

If you received an email from Etsy saying that your Etsy order is still processing, it means that your purchase is being reviewed by Etsy.

Etsy screens and reviews all Etsy Payments orders to ensure that the order is legitimate. Some orders are reviewed faster than others, which is why you only receive an email for certain orders.

*Please note that this is being processed on their end not individual seller and its beyond our control while they are processing.  

We both will receive a confirmation email when Etsy successfully completes your payment. 

Once your payment is completed, we will be able to access your order and process to ship.  

If you have any questions about your payment status, please contact Etsy directly.  

COVID-19 Updates

As the COVID-19 situation continues to evolve, we are following the CDC's recommended guidelines to ensure that we are doing all that is possible for our team and customers to remain protected and safe. Please note that processing time may be delayed due to increased safety measures we are taking.

 [ SHIPPING ] 
We extended shipping time to 5 business days from order date and offer USPS Priority Mail only. As delivery volumes have risen considerably since the outbreak of COVID-19, Carriers are fulfilling high volume of shipments and shipping times have been unpredictable and delayed due to limited transportation availability. Please understand that it may take longer than usual to arrive.

Hope you and your loved ones stay safe.

Layaway Payment

Unfortunately, we currently do not offer layaway payment. We appreciate your understanding.

Reservation Policy

We are happy to reserve the listing for 7 days.
Please feel free to message us if you would like to reserve any items!


**Important**
Reserved item(s) MUST be purchased within time frame. If you change your mind, please notify us within 3 days of requested date.

If the item was not purchased in time frame, Unfortunately, we cannot accept reservation request from you anymore.

Please request to reserve item when you decide your mind, and understand there are many customers waiting for one-of-a-kind items from us!

Also, If you've requestd to cancel your order before, we cannot accept reservation.


Thank you!

Our Items

[ Authenticity ]
We do perform very strict authenticity check on every single items and promise to provide 100% authentic vintage items to you.

We are always happy to help you find what you want, of course with 100% satisfaction!
Feel free to contact us anytime if you have any questions or concerns.


[ Items ]
Please understand that all items are vintage pre-owned items ( and even some of items are manufactured more than 30 years ago ) and they are not in NEW or perfect condition.

Also, We cannot guarantee how long you can use it for.
They can be weakened by carrying heavy stuffs, and it depends on how often you use the bag. Please handle with care.

▼▼COUPON CODE▼▼

[ How to redeem a coupon code ]

1.) Once you add an item to your cart, click Apply shop coupon code above Item total

2.) Enter the coupon code and click Apply

3.) The coupon discount will adjust your order total


**Please note that discount won't apply unless you add a code in "Apply shop coupon code" section.
Please DO NOT PUT on note, it won't apply discount.

Please make sure that your total amount shows discounted amount at check out.

ATTENTIONS : *For customers who have never owned pre-owned / vintage bags.

Since your satisfaction is the most important to us, we try our best to describe and show every flaw on each item as honestly and accurately as possible. However, please understand that all items we sell are vintage pre-owned items ( and even some of items are manufactured more than 30 years ago ) and they are not in NEW or perfect condition.

Please make sure to see pictures and read description page before make purchase.

If you have any questions or concerns, please do not hesitate to contact us.
We are happy to assist you!

Also, if you are allergic to dust, mold or sensitive to smell, we don't recommend to purchase any pre-owned items.

Thank you for your understanding and enjoy shopping!

Shipping

[ Signature Confirmation ]
Order over $250 is included signature confirmation for free.
Please purchase signature confirmation if you would like to add on your shipment.


[ Insurance ]
All packages are not insured.
Please purchase insurance if you would like to add on your shipment.

RESERVED Iistings

*RESERVED LISTINGS

All reserved items show "RESERVED by (name)* in title & listing page.

Please DO NOT purchase unless you requested us to reserve it.


In case the reserved item was purchase by someone else, the transaction will be canceled.