WindwolfStudio

Windwolf Studio, Inc. The Art of Sandra SanTara

Cedar Crest, New Mexico | 1226 Sales

WindwolfStudio

Windwolf Studio, Inc. The Art of Sandra SanTara

Cedar Crest, New Mexico 1226 Sales On Etsy since 2010

5 out of 5 stars
(382)

Announcement   This shop is a sampling of my Art I have available as Originals, Painted Feathers, Painted Drums, Prints, T-shirts, Books, Jewelry Pendants, and Key Chains. There is much more available on my web site: http://windwolf.com

Announcement

Last updated on Dec 28, 2016

This shop is a sampling of my Art I have available as Originals, Painted Feathers, Painted Drums, Prints, T-shirts, Books, Jewelry Pendants, and Key Chains. There is much more available on my web site: http://windwolf.com

Sandra SanTara

Contact shop owner

Sandra SanTara

Reviews

Average item review
5 out of 5 stars
(382)
See reviews that mention:
quality 49 shipping 62 customer service 22
View all 382 reviews

Shop policies

Last updated on September 28, 2018

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
Undamaged returns will be honored with in the first two weeks unless specified personally. Returns can get a full credit in the online shop on my Etsy page or my web site http://windwolf.com

Return shipping is the customers responsibility.

Custom T-shirt orders: Most t-shirt orders are custom printed. There is a size chart for the customer's convenience to help with deciding on the right size. It is posted with every t-shirt item on my page. I do not exchange t-shirts because of size issues. It is not how this shop works. However, I do handle each issue as a case by case basis. Meaning if I can resell the item, I will exchange it. All shipping fees are the responsibility of the customer. Returned T-shirts can not be damaged or washed.
Shipping
In stock items are shipped within the 1-3 days. The customer is always contacted about status of items shipped. Shipping is generally US first class or priority mail. Faster shipping is available at an extra charge and can be requested.

Once the merchandise leaves my hands and I have done my part, it's in the responsibility of the carrier. Please understand I do not ship damaged goods nor do I pack poorly. I have a very good track record. Getting angry at me is not going to help your issue. I will be as disappointed as you are about it.

If your item comes damaged, please message a civil notice to me promptly. Pictures of the damaged item with the packaging have to be provided in your message so a claim can be placed with the carrier. If you do not provide this I will not replace the item, no exceptions.