Winterwish

Unique Creations By KoraCat & Winterwish =^● ⋏ ●^=

Melbourne, Australia
|
| 13,515 Sales | 5 out of 5 stars 5 out of 5 stars

Winterwish is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    Welcome! =^● ⋏ ●^=
Please note, we ship worldwide from Australia.

Store Coupon Codes:
COMBINE - Save $5 For 2+ items in Cart
10OFF2021 - 10% Off For 3+ items in Cart
SAVE4 - Save $10 For 4+ items in Cart

They may be delivery delays due to COVID-19.
Shipping now includes Tracking, upgrades may be available at Checkout.
We ship out every 24-48 hours via Air Mail. Items are picked up by the shipping facility every Monday and Thursday (~9AM Australian EDT).

Please read our store FAQ for more delivery details!

Check out all we have to offer at: koracat.storenvy.com
Thank you for your support! :3

Announcement

Last updated on Nov 29, 2021

Welcome! =^● ⋏ ●^=
Please note, we ship worldwide from Australia.

Store Coupon Codes:
COMBINE - Save $5 For 2+ items in Cart
10OFF2021 - 10% Off For 3+ items in Cart
SAVE4 - Save $10 For 4+ items in Cart

They may be delivery delays due to COVID-19.
Shipping now includes Tracking, upgrades may be available at Checkout.
We ship out every 24-48 hours via Air Mail. Items are picked up by the shipping facility every Monday and Thursday (~9AM Australian EDT).

Please read our store FAQ for more delivery details!

Check out all we have to offer at: koracat.storenvy.com
Thank you for your support! :3

Items

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All Items

Zelda Navi Ring

Zelda Navi Ring

$14.95

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Winterwish

Contact shop owner

Winterwish

Reviews

Average item review
5 out of 5 stars
(2751)
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About Winterwish

Sales 13,515
On Etsy since 2013

Stuff In The Making

Welcome to our humble store!~

We have been making custom creations as our hobby since 2012, putting our unique talents together to work with a range of materials, including metal, resin and glass. The results are the one of a kind pins, badges, coins and jewelry you can see listed here on Etsy and Storenvy.

Our items are made to high standards, and most of our projects are chosen because they have no existing satisfactory equivalent. We design, test, and inspect all our work ourselves - before finally offering up the results to continue with our mission of creating beautiful items for all to enjoy.

We focus on detail, accuracy and durability to craft unique creations which aim to impress. We thank you all for your support and feedback, as we strive to bring more of our designs to life!

Rest assured in the knowledge that you will receive a quality item whilst also providing two very special kitties with tasty noms.

We hope you enjoy our creations as much as we do! :3

- KoraCat & Winterwish -

Shop members

  • Kora Cat

    Owner, Curator

    Kora Cat is always ready to serve her duty as supreme overseer. :3

  • Winterwish

    Designer

    Winterwish is a cat enthusiast with a very particular set of skills.

  • Tori Cat

    Shipper, Assistant

    Tori Cat manages all the shipment deliveries swiftly.

Shop policies

More information

Last updated on Jul 1, 2022
Frequently asked questions
Average Delivery Times

We ship worldwide from Australia every 48 hours.
Shipping includes tracking, and estimated delivery times are:

2-7 business days:
- Australia

7-12 business days:
- USA
[Expedited 4-8 days]

7-12 business days:
- Asia (Japan, Malaysia, Singapore)

12-18 business days:
- UK
- Europe

7-15 business days*:
- Canada
- Germany
- Spain
- Italy
[*May be subject to Customs Checks]

Transit time may be longer if your country is not listed, or if your area has been affected by customs checks or COV-19 related delays.

Countries With Customs Delays

The following countries may have longer delivery times due to slower customs clearance:

- Canada
- Europe (Germany, Spain, Italy, France, etc)
- New Zealand

The delivery time for these countries via Air Mail can be delayed by customs checks, but only if your item is chosen for inspection.

Delivery Details

All orders have Tracking, but not a guaranteed delivery date. We cannot be held responsible for transit issues caused by the postal system.

Items are sent via Air and will be delivered by your country's standard postal service. We ship out every 48 hours. Items are picked up by DHL every Monday and Thursday (~9AM AEST).

International items will be given a Shipment ID which can be tracked via these links:
https://parcelsapp.com/en/tracking
https://ecommerceportal.dhl.com/track
Items are given a local tracking number after arrival in your country.

Damaged Or Lost Items

Should any items be incorrect or damaged upon arrival, send us a photo of the item and packaging when it was received. We will use this to lodge a claim for a replacement or refund. Shipping costs are generally non-refundable.

Certain postal services require immediate photos of damage and presentation of the article to their staff (AusPost) in order to lodge a claim - we have no say in their compensation process.

If the item has arrived in your country and has been lost, please contact your local postal carrier to report and receive a case number. We can then forward this to our carrier.

There may be slight variations in some items due to material suppliers - unfortunately we have no control over this as each batch is unique.

Custom Personalised Orders

Sorry, we cannot do personalised customs as the design and casting process is very lengthy and expensive. All our items are pre-made ahead of time to ensure faster delivery times, so we cannot make any later modifications.

Wholesale

We may provide larger order discounts for some items, depending on supply. We can also offer combined shipping discounts. Please contact us to confirm the availability, pricing and listings of large orders. We can set these up at koracat.storenvy.com or via Paypal.

Customs Issues

Most items are sent via Air as small packets (letters) and declared as low value. No invoices are provided, as we operate only as a small volume hobby store. This also means orders sent as gifts should not be hit by large commercial import duties, but if your country charges customs fees, this will be your responsibility.

If your item is held by customs due to missing information, here are the required codes:

Etsy IOSS: IM3720000224
Keychain: 7117.19.0000
Glass Beads: 7018.10.0000
Resin: 39094000

Shipping Delays

Tracking and Express services are not guaranteed to arrive by a certain date. But if you notice your tracked article does not update, please let us know if it is in Australia, so we can open an enquiry. Otherwise, please contact your local postal carrier with the tracking number if it has arrived in your country.

This usually means there is a postal delay and it should resolve.

Once your shipment arrives at the destination country please use the Local Tracking Number to follow up with your local postal agency with any issues before contacting us.

COVID-19 Delays

2021: There may be delivery delays due to COVID-19, but all carriers are still delivering.

Some international countries have introduced tighter customs rules, which may cause delays in some cases.

Australia Post has suspended their Economy International option as of April 2021, and are used for local Australian deliveries only.

DHL eCommerce / Global Mail is now used for all international orders.

Extra Items Included In Orders

We sometimes include free extra items with orders. This is intentional to make the most use of shipping costs. These are often seconds which we cannot sell in store, and so are given away.