WistfulSupplies

Jewelry Supplies, Custom Promos, Vintage and More!

5399 Sales

WistfulSupplies

Jewelry Supplies, Custom Promos, Vintage and More!

5399 Sales On Etsy since 2007

0 out of 5 stars
(3818)

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Note from shop owner 10-03-11: Hi there! I realize some variation of this message has been up for a very long time and many longtime, loyal customers have had to move on to purchasing from someone else, which I understand though I'm sorry to have lost you as a customer and hope that maybe you'll see this message or see that I've reopened and come back because I appreciate and miss all of you! Just wanted to make a note that I had yet another health setback since the last update I posted but I am finally in a place where things are at least a little bit less hectic and hope to reopen this month. I realize I've probably missed most of your holiday shopping but feel free to send a convo if you'd like to see about placing an order between now and when I open or as soon as I open and I can let you know if I have what you need in stock. There are a few items I'm having trouble restocking due to problems with suppliers but most everything that I used to sell is still in my inventory so I just need to get organized and reopened. I *really* hope to be able to do this by the end of October at the latest. For really real. No really. I promise. Which is to say: I promise I will do everything I can to make that happen. :)

Also: deepest and most sincere apologies if I missed replying to a convo you've sent in the last few months. I've had some trouble with my email and I've never been able to really keep up with convos on Etsy - I always am made aware of them via email and I think I may have missed a few. If I've failed to respond to you, I can promise you it was absolutely not meant as a snub or a lack of interest in your business or anything like that. Life has just been sort of relentlessly overwhelming lately but I hope to be reopened soon (she says for the hundredth time in the last year). Stay tuned! Please convo with any questions. Thank you so much for your patience and support! xo!




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8-11-11: HELLO! I know I've been away for a very, very, VERY long time but I am working to get everything ready so that I can open for the holidays at least, even if I end up having to close again right afterward. I'm having health problems and don't know that I'll be able to stay open but I am hoping to be open again sometime during the week of the 21st-27th.
As much as I LOVE my international customers, I am only going to be taking US orders during this time since US postage can be printed at home and picked up from my home but unfortunately, the same is not true of international mail. In addition to having health issues that have caused a great many problems, I also have limited transportation so trips to the post office are an obstacle I can't really work around right now. I will try to work something out for next year and fully intend for this limitation to only be temporary.
I'm currently going through my inventory and prepping buttons and things like that. If you are a regular customer who still checks in, well, first of all, THANK YOU, that means the world to me. Secondly, if you are checking in and see this message, please feel free to convo me and let me know what you need and, if I have what you need in stock, I will make a spreadsheet listing names, dates, and items so that your listings will go up first. If you're comfortable paying in advance so that your order can ship right away, let me know. Otherwise, orders will ship in the order that payment is received.
If you have any questions, please let me know. Thank you again for your patience and I look forward to finally reopening my shop, yay!

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4-17-11: I have been gone for about six months now, which is waaaay longer than I intended and I've been just awful about replying to convos, I'm so so so sorry. Life and health issues have really gotten in the way here and I've had very little internet access and have not been confident I'd be able to run my business properly and efficiently under the current stresses I've been experiencing but I absolutely 100% intend to return and will be finally getting back to anyone who has sent a convo and has not received a reply. Even if it's too late to do business with you, I still intend to send you a message apologizing for the delay and thanking you for your interest because I appreciate all of my customers very much and I'm so sorry for any inconveniences caused. I hope to see some familiar names when I get back and look forward to working with all of you again.

Thank you for your patience and understanding and kind words. All are deeply appreciated and I swear, I'm working on it and as soon as I get things sorted out and leveled out, I will absolutely be back. If you would like to discuss an order during the interim, please convo me with the details. I have better internet access now at least so I will get back to you and let you know if it's possible to work something out - just convo with the details: what you need (description, quantities, that sort of thing) and any time constraints you have as well as where you live (just need to know what country) and I'll get back to you as soon as possible.

I give up on giving dates when I'll get back because that always goes poorly but I am hoping within two months or so, I hope I hope I hope. I am able to fill orders now though so please contact me if you're interested in ordering while I'm closed and we can discuss it. :)

Thank you!!!

Note from shop owner

Last updated on Oct 3, 2011

10-03-11: Hi there! I realize some variation of this message has been up for a very long time and many longtime, loyal customers have had to move on to purchasing from someone else, which I understand though I'm sorry to have lost you as a customer and hope that maybe you'll see this message or see that I've reopened and come back because I appreciate and miss all of you! Just wanted to make a note that I had yet another health setback since the last update I posted but I am finally in a place where things are at least a little bit less hectic and hope to reopen this month. I realize I've probably missed most of your holiday shopping but feel free to send a convo if you'd like to see about placing an order between now and when I open or as soon as I open and I can let you know if I have what you need in stock. There are a few items I'm having trouble restocking due to problems with suppliers but most everything that I used to sell is still in my inventory so I just need to get organized and reopened. I *really* hope to be able to do this by the end of October at the latest. For really real. No really. I promise. Which is to say: I promise I will do everything I can to make that happen. :)

Also: deepest and most sincere apologies if I missed replying to a convo you've sent in the last few months. I've had some trouble with my email and I've never been able to really keep up with convos on Etsy - I always am made aware of them via email and I think I may have missed a few. If I've failed to respond to you, I can promise you it was absolutely not meant as a snub or a lack of interest in your business or anything like that. Life has just been sort of relentlessly overwhelming lately but I hope to be reopened soon (she says for the hundredth time in the last year). Stay tuned! Please convo with any questions. Thank you so much for your patience and support! xo!




============================================================
8-11-11: HELLO! I know I've been away for a very, very, VERY long time but I am working to get everything ready so that I can open for the holidays at least, even if I end up having to close again right afterward. I'm having health problems and don't know that I'll be able to stay open but I am hoping to be open again sometime during the week of the 21st-27th.
As much as I LOVE my international customers, I am only going to be taking US orders during this time since US postage can be printed at home and picked up from my home but unfortunately, the same is not true of international mail. In addition to having health issues that have caused a great many problems, I also have limited transportation so trips to the post office are an obstacle I can't really work around right now. I will try to work something out for next year and fully intend for this limitation to only be temporary.
I'm currently going through my inventory and prepping buttons and things like that. If you are a regular customer who still checks in, well, first of all, THANK YOU, that means the world to me. Secondly, if you are checking in and see this message, please feel free to convo me and let me know what you need and, if I have what you need in stock, I will make a spreadsheet listing names, dates, and items so that your listings will go up first. If you're comfortable paying in advance so that your order can ship right away, let me know. Otherwise, orders will ship in the order that payment is received.
If you have any questions, please let me know. Thank you again for your patience and I look forward to finally reopening my shop, yay!

--------------------------------------------------------------------------------------------------------------
4-17-11: I have been gone for about six months now, which is waaaay longer than I intended and I've been just awful about replying to convos, I'm so so so sorry. Life and health issues have really gotten in the way here and I've had very little internet access and have not been confident I'd be able to run my business properly and efficiently under the current stresses I've been experiencing but I absolutely 100% intend to return and will be finally getting back to anyone who has sent a convo and has not received a reply. Even if it's too late to do business with you, I still intend to send you a message apologizing for the delay and thanking you for your interest because I appreciate all of my customers very much and I'm so sorry for any inconveniences caused. I hope to see some familiar names when I get back and look forward to working with all of you again.

Thank you for your patience and understanding and kind words. All are deeply appreciated and I swear, I'm working on it and as soon as I get things sorted out and leveled out, I will absolutely be back. If you would like to discuss an order during the interim, please convo me with the details. I have better internet access now at least so I will get back to you and let you know if it's possible to work something out - just convo with the details: what you need (description, quantities, that sort of thing) and any time constraints you have as well as where you live (just need to know what country) and I'll get back to you as soon as possible.

I give up on giving dates when I'll get back because that always goes poorly but I am hoping within two months or so, I hope I hope I hope. I am able to fill orders now though so please contact me if you're interested in ordering while I'm closed and we can discuss it. :)

Thank you!!!

WistfulSupplies

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WistfulSupplies

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Shop policies

Last updated on February 3, 2011
IMPORTANT SHIPPING INFO:
http://wistfulsupplies.wordpress.com/2010/09/13/shipping-schedule-for-fall-winter-2010/

Learn more about me by reading my profile!

Welcome to my shop! I offer a wide array of new & vintage supplies in my shop, as well as professional quality, hand-pressed buttons, magnets, mirrors and bottle openers. I am always on the lookout for high-quality, hard-to-find products with reasonable prices. My policies are outlined below - please read before purchasing as there is a lot of important information here that may pertain to your order.

I apologize in advance for my lack of brevity but the flipside is that I am thorough. If you have questions after reading this page, please convo - I'd be glad to help!
Thank you!

Accepted payment methods

Payment
★Nevada state residents will be charged 8.10% sales tax which will be calculated via PayPal during checkout.★

Immediate payment is required. I accept payment via PayPal (no E-Checks please). You can use a credit card to pay via PayPal without creating an account.

Here's a helpful link full of information on the Etsy checkout process:
http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/

If no contact or payment is made within 2 days, your order is subject to cancellation without notice.
Shipping
Due to transportation issues, I currently only ship every other week. This page has space limitations & information I can't sacrifice for space so I've created a post on my shop blog with a full calendar of my schedule from now until Jan 2011. You can view this entry here:

http://wistfulsupplies.wordpress.com/2010/09/13/shipping-schedule-for-fall-winter-2010/
(copy & paste into browser to view)

An abbreviated calendar covering the upcoming 3-4 weeks can be found on my shop home page.

★PLEASE verify that your address listed with Etsy & PayPal match! Please let me know the correct address if they don't. Paid orders with no shipping address issues are given first priority. Conflicting addresses cause shipping delays.

★EXPEDITED SHIPPING: Please contact me BEFORE purchasing if you:
*need a quote for Priority or Express mail.
*want your order shipped via UPS or FedEx.
*have a DEADLINE. Requests for immediate shipping made after purchase without prior discussion are subject to my stated shipping time.

★US ORDERS: Ship via USPS & usually arrive within 2-7 days after shipment. I am NOT responsible for delays, damage or loss caused by the USPS. For this reason, I recommend purchasing insurance, though it is not required. If you’d like your order insured, please contact me prior to purchase. Refunds will not be issued due to delays, loss or negligence on the part of the USPS.

★INTERNATIONAL ORDERS: Ship via USPS first class air mail. This is the most affordable method available, with packages usually arriving safely in 10 days or less. Delays are usually attributable to customs. Please be aware that your package is neither trackable nor insured against damage, loss or theft in transit & packages can occasionally take up to 3-8 weeks to arrive. This is not something I have any control over & if something happens to your package in transit, I have no way to trace its whereabouts. This means that if your order is lost, it is not eligible for reshipment or refund. Priority shipping is available if you would like quicker delivery but this method is still not trackable or insured. Express shipping allows for tracking but is very expensive - please convo prior to purchase if you'd like a quote for either of these options.

CUSTOMS &/OR DUTY &/OR TARIFF FEES are the responsibility of the buyer. These fees vary depending on what country you live in & what you have ordered. Please familiarize yourself with the regulations of your country's postal service regarding these fees. If you are required to pay a fee you did not anticipate, please be aware that you have assumed full responsibility at the time of purchase & will not be reimbursed. If a pacakge is returned to me due to refusal to pay customs or duty fees, no refund will be issued.

CUSTOMS FORMS are filled out COMPLETELY & FACTUALLY in compliance with the law. Orders will not be misrepresented as gifts, nor will I falsify cost or content. There are absolutely NO exceptions to this policy as it is illegal to falsify customs forms. Please do not ask me to commit a federal offense to save you a few dollars!

★RUSH SERVICE: (for custom button, magnet, or mirror orders) I offer rush service & rush shipping. Rush service means that I will drop everything & begin work on your order, generally having it finished & in the mail within 1-3 days of receiving artwork & payment. If you would also like rush shipping, please be aware that this is a separate fee. Please convo me BEFORE purchase to inquire about rush service / shipping as the price & turnaround time varies depending on the size of your order & my current workload.

★RETURNED OR LOST PACKAGES: If an error on my part causes your package to be returned to me I will immediately contact you & offer to reship at my expense or refund your money if you prefer. If your package is returned or lost due to an error on your end (including but not limited to: typos or incorrect information in your address, not being present to sign for a package that requires a signature) I will gladly reship if your package comes back to me but I do request that you pay the postage it will cost to do so. If it is not returned to me, you will need to purchase the item(s) again if you would like me to ship them out again.

If your package has a delivery confirmation number that shows your order has been scanned at a post office one or more times along the way but has not arrived, I cannot offer a refund or reshipment as it is clear that the package has been shipped. Packages that lose their way often turn up after a few weeks but I do not offer refunds for these wayward packages if they have not been insured. If you would like to purchase insurance, please contact me prior to purchase so that I can add the cost of insurance to your order.
Refunds and Exchanges
Please choose carefully! I DO NOT accept returns due to buyer's remorse - misreading or overlooking pertinent information in the description, imagining an item bigger or smaller...these all fall under the heading of "buyer's remorse". Accurate measurements are ALWAYS listed along with a thorough description and many photos. Please convo before purchase if you have questions!

Due to changes in PayPal's fees, the "initial transaction fee" (usually about 30 cents) will be deducted if a full refund is issued UNLESS it is being issued due to my error.

All refunds or exchanges must be approved via email or convo! If your order is incorrect or damaged (postal damage is not covered unless insured), please convo or email me WITHIN 7 DAYS of receipt and within 45 days of purchase with the details. If I've made an error, I will gladly either issue a refund or ship replacements (your choice). Items must be received in the same condition in which they were sent.

I ask that you pay for shipping and when I've received the items, I will reimburse your costs UP TO the initial shipping fee (if you paid $2 shipping at checkout but choose a more expensive method to ship the items back, you will only receive the $2 you initially paid). If you would like a refund, it will be issued minus initial shipping fees, which are non-refundable. For exchanges, I will pay to reship upon receipt of the incorrect or damaged items.

I DO NOT issue refunds for orders for which I have proof of shipment! If your order is delayed, lost or damaged by the post office, NO refunds or replacements will be sent UNLESS insurance was purchased. Only a few packages out of thousands have failed to reach their destination safely. Still, your order will only be replaced or refunded IF THE PACKAGE WAS INSURED.

There are NO RETURNS on custom 1" and 2.25" promo items! Custom orders are very carefully packaged and are covered by the same policies stated above. Please contact me before buying if you would like to purchase insurance.

If you have any questions regarding these policies, please let me know.
Additional policies and FAQs
★CONTACT / PRIVACY POLICY: Questions about products, policies, and pending or past orders will be answered as soon as possible. I often get very busy and put all of my focus on getting current orders out on time so please allow 1-3 days for me to respond and please check my shop announcement - if I am sick, out of town or otherwise unable to reply, you will find this information there. I may contact you via email if I need to send you a file that is too large for a convo or if I have tried to reach you via convo with no success. I will not sell your information, send you newsletters or sign you up for a mailing list. I will only use your email address for necessary contact regarding your order. My emails may go to your junk folder so please either add my website and/or email address (thewistfulrepublic.com / sarah at thewistfulrepublic .com) to an allow list or check your junk folders if you are expecting an email from me.

★WHOLESALE: Many items in my shop are available wholesale. Please convo or email your inquiry, including your shipping location, and I will get back to you with a quote.

★CUSTOM ORDERS / ORDERS FOR ITEMS NOT LISTED: Please do not place partial orders accompanied by requests for additional items! If you'd like to order a larger quantity of an item or a sold item that has not yet been relisted, please contact me prior to purchase and I can set up a listing for you or relist the sold item(s) you're interested in. My shipping process undergoes a lot of confusion when an order is divided up into multiple parts, creating more room for error on my end and disappointment on yours. If a partial order is placed, I will contact you to let you know that the sale will be cancelled, your money refunded and then we can start over from scratch, either with a revised invoice or a reserved listing. Contacting me first saves us both time and makes everything run much smoother!

★PACKAGING: Orders come from a smoke-free, cat-inhabited environment. I use recycled, repurposed and reused items whenever possible and encourage everyone to do so as well. I no longer include invoices as they are available online to print for your records if needed. I include a page of glue tips when applicable. Please let me know if you are a repeat customer who does not need another copy so I can save paper.

★GIFT WRAPPING: My handmade buttons, magnets and mirrors come in clear plastic bags with cute hang tags stapled to the top. Several customers have given them as gifts and felt that the packaging was perfect. The nature of my shop fortunately spares me the daunting task of learning to wrap gifts which also keeps costs down so I do not offer gift wrapping services.

★25MM SETTINGS: I am searching for 25mm settings in silver-plate and silver-tone but for now I only have the brass settings that are listed in my shop.

★RING BLANKS: I do not have any other style or size other than those listed in my shop. The blanks with 10mm pads are adjustable so there is no set size. They are all approximately a US size 7-8 when I ship them to you but they adjust to fit almost any finger. Whether or not they'll turn someone's finger green depends on that person's individual metal allergies or sensitivities and the severity of those allergies or sensitivities.

★CHARMS: Unless stated in the listing, the brass charms in my shop are not 3D, "solid" or "puffed" and they are not reversible (they have a front and they have a back). They are stamped from a thin but sturdy sheet of brass which results in a lightweight and affordable embellishment for a wide variety of projects. The pictures showing the actual size of any item in my shop are configured for a specific screen setting (1024 x 768 pixels), so if yours is different or you do not know what your screen setting is, please go by the measurements listed.

★CUSTOM PROMOS: These listings are for custom magnets, buttons, mirrors and bottle openers / keychains featuring your artwork, company logo, photos of friends and family and so on. You email me the images, I proof the images and let you know if any changes need to be made and then print, cut, and press this artwork into magnets, buttons, mirrors or bottle openers / keychains. The price for these items does not extend to my own designs that are available in my shop although these designs are available in larger quantities per request.

My turnaround time is always listed in my shop announcement and varies according to my current workload. LARGER QUANTITIES are not a problem! Quantities of up to 250 pcs of any item are generally available with no additional turnaround time. Quantities of 500+ may require 1-2 additional weeks of turnaround time as additional parts may need to be ordered and additional time is required to process larger orders. If you're interested in larger quantities, please contact me with details regarding product(s) of interest, quantity required, your location and potential deadline for completion.

★FEEDBACK: I feel that a transaction is finished when you've left positive feedback. This is how I know that your order has arrived safely and you are happy with it. Please do not use feedback as your first and/or only means of communicating dissatisfaction. If you contact me and tell me what's wrong, I can offer solutions. If you immediately leave neutral or negative feedback, you are closing the lines of communication and not allowing me an opportunity to work things out to your satisfaction. Feedback is vital for me as a seller as it allows my customers to have faith in my business and I will gladly do what I can to make things right if given the opportunity.

With regard to leaving feedback, I am woefully behind by at least 2-3 months most of the time but I know feedback is vitally important for new shops so if you want me to leave your feedback right away, just send me a convo. Running the shop and getting everyone's orders to them on time keeps me incredibly busy but please don't think your business (or your feedback!) is not appreciated because it truly is.

★FREEBIES: When running a business, all costs must be considered and nothing is truly free. Including "free" items raises the cost of business and, in turn, the cost of the items I sell. I've also found that, as a customer, I frequently receive freebies that I have no use for, despite their generous and kind intent. The majority of the items in my shop are useful in a wide array of projects and have found happy homes with wonderfully varied individuals which is delightful but makes it nearly impossible to pick a free gift that I'm sure you'll enjoy. I'd much rather send you exactly what you've ordered and you know you want for a reasonable price.

★REFUSAL OF SERVICE: Please note that your order will be canceled and your money refunded if you have excessive negative feedback from other sellers, especially if this feedback indicates fraudulent activity. If I receive another order from you under a different username, I will again cancel the order and refund your money and request that you do not make any further purchases from my shop. This is VERY rare, in fact I have never had to do this, but I reserve the right to do so.

If you have any questions that aren't covered here, please don't hesitate to contact me and I will be glad to help you!