WiveyWeaver

Yarn Alchemy - Handwoven, Handspun & Natural Dyed Yarn

Wiveliscombe, United Kingdom On Etsy since 2015

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WiveyWeaver

Yarn Alchemy - Handwoven, Handspun & Natural Dyed Yarn

Wiveliscombe, United Kingdom | 259 Sales

Announcement    Wivey Weaver - Yarn Alchemy now has a dedicated website at www.wiveyweaveryarnalchemy.com and my Etsy shop will be closing at the end of 2019. All new products will be added to my new website but not to Etsy. I look forward to seeing both old and new customers at the new Wivey Weaver - Yarn Alchemy site and thank everyone for their support so far.

Announcement

Last updated on Aug 15, 2019

Wivey Weaver - Yarn Alchemy now has a dedicated website at www.wiveyweaveryarnalchemy.com and my Etsy shop will be closing at the end of 2019. All new products will be added to my new website but not to Etsy. I look forward to seeing both old and new customers at the new Wivey Weaver - Yarn Alchemy site and thank everyone for their support so far.

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    Heather

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    Heather

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    quality 13 shipping 11 customer service 20

    About WiveyWeaver

    Sales 259
    On Etsy since 2015

    Weaver, Spinner and Natural Dyer - & Honiton Lacemaker in my spare time!

    Wivey Weaver - Yarn Alchemy now has a dedicated website at www.wiveyweaveryarnalchemy.com and my Etsy shop will be closing at the end of 2019. All new products will be added to my new website but not to Etsy. I look forward to seeing both old and new customers at the new Wivey Weaver - Yarn Alchemy site and thank everyone for their support so far.

    Weaving had always been on my "bucket list" and I finally had the chance to learn a few years ago - I loved it as much as I expected I would and very quickly bought my first weaving loom but, that was it, no more crafts after that. Then someone persuaded me to try spinning on their wheel - that was it, totally hooked, but, no more crafts ... Then a new friend handed me a bag of natural plant dye extracts and said "see what you can do with those" ... I could hardly refuse and, over the next year I began a craft/skill that now takes up about 50% of my waking hours!

    I am still amazed that I can take a skein of handspun white yarn, a few leaves from my hedge or some dead flowers and create the most wonderful natural dyed yarns. It is rare that I use plant extracts, I prefer to make use of everything I can find in my own garden.

    Now, the circle is complete, I spin the white yarn, natural plant dye it and then weave it.

    I long ago ran out of relatives who needed "another scarf" for Christmas and, hence, I decided to set up a small business selling my own unique yarns and weaving.

    I refuse to compromise on quality - the best fibre I can find, most of which is processed at a mill just down the road from me and everything from that point is truly hand made.

    Shop members

    • Heather Rabbage

      Owner, Maker, Designer

      I am a weaver, spinner & natural plant dyer using top quality fibre & yarn from a local mill in Devon. Everything unique - most natural dye is from my garden. New website www.wiveyweaveryarnalchemy.com - my Etsy shop closes end 2019.

    Shop policies

    Last updated on October 17, 2018

    Accepted payment methods

    Paypal Mastercard Visa American Express Discover Apple Pay Giftcard
    Accepts Etsy Gift Cards and Etsy Credits
    Returns and exchanges
    I gladly accept returns and exchanges
    Contact me within: 7 days of delivery
    Ship items back within: 21 days of delivery
    I don't accept cancellations
    But please contact me if you have any problems with your order.
    The following items can't be returned or exchanged
    Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
    • Custom or personalized orders
    • Perishable products (like food or flowers)
    • Digital downloads
    • Intimate items (for health/hygiene reasons)
    Returns and exchange details
    I accept returns and exchanges if you find a major flaw in the making of any item. Please bear in mind that all the items are made by hand, not machine.

    I always do my best to provide accurate information and show accurate colour in photographs but please note that not all computer screens are set to show the same depth of colours!

    I would be grateful if you contacted me first regarding any issue rather than leave a negative review.

    Returns are accepted on the following terms:-

    • You contact me with full information regarding any issue (with photographs if possible) within 25 days of postage from the UK
    • The item is shipped back to me within 35 days of postage from the UK
    • Return shipping costs will be at your own expense

    I cannot accept responsibility for any items damaged during shipping but I will gladly provide proof of posting and do what I can to pursue (or help you to pursue) any claim.

    Special order cancellations - I cannot accept cancellation of any special or custom orders.
    Payment
    Payment for all orders is under the control of Etsy and is made via electronic payment.

    Processing time - Most of my listings are ready for shipping within 24-48 hours but please check the details – I will clearly mark any items that need to be ordered and show an approximate time frame to process that order. Please bear in mind that there is only me making all these so special orders can take a while!

    Special order cancellations
    I cannot accept cancellation of any special or custom orders.
    Shipping
    I am happy to ship all items worldwide. The prices I have quoted for shipping one or multiple items will cover all shipping costs. Because of the way in which Etsy charges for each extra item, in some cases the shipping will be overpaid and I always refund an overpayment once I have sent the item(s) to you.

    Shipping within the UK will be via Royal Mail 1st class post and at the appropriate rate for the value of the items you have purchased in order that the parcel has adequate insurance to cover it's value. Higher value items will be sent via either "Signed For 1st Class" or "Special Delivery Guaranteed by 1pm Next Day". I will notify in a listing if the item is for a signed delivery. If a signed delivery is not suitable for you I will send by ordinary post but this will be at your own risk.

    Shipping overseas ie. outside the UK, will be via normal international postage rates unless, as per postage within the UK, an item has a higher value, when it will be sent via a suitably insured method unless you state otherwise and accept the associated risks.

    I always obtain a proof of posting but this sometimes only covers a package to the UK border and does not provide very much in the way of insurance.

    Please contact me if you require special shipping rates on any item not currently showing same – I will be happy to make a custom listing of that item for you.
    Privacy
    In order to comply with the new EU requirements for a compliant privacy policy under the General Data Protection Regulation (GDPR) which comes into force from 25 May 2018 I am required to set out a policy regarding any information I have access to regarding my customers – please see this policy below. Please also note that, other than writing your name and address on a package in order to send to you what you have purchased, I do not share any personal information, or store such information in any format separate to that stored by Etsy.

    To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you are purchasing. You may also choose to provide me with additional personal information (eg. for a custom order) if you contact me via Etsy.

    Third Party Sharing - Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
    • Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
    • Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
    • Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

    Data Retention - I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. Your information is kept only on the Etsy system and not separately on my computer so I have no control over the length of time your data is stored.

    How to contact me - For purposes of EU data protection law, I am the data controller of your personal information. If you have any questions or concerns, you may contact me via an Etsy Conversation or via my email address of Heather.Rabbage [!at] sky.com.