Announcement Follow us on Instagram @wiwiurka_toys for awesome giveaways, coupon code, and new releases.
Announcement
Follow us on Instagram @wiwiurka_toys for awesome giveaways, coupon code, and new releases.
Items
Featured items
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Reviews
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Lauren on May 3, 2022
5 out of 5 starsThe triangle climber was an instant hit for our six year olds birthday! We went with the indoor/outdoor rope so we could hang it from our tree, and it seems very durable. Very happy with this purchase!
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Lex on Apr 9, 2022
5 out of 5 starsIt’s great! The only thing I changed is that I wanted it to hang from two hooks vs. one. I didn’t realize it would come ready for a single hook. So I had to cut the rope and re-tie it. Not a big deal. Kid loves it. Thanks!
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Ashley on Aug 3, 2022
5 out of 5 starsBeautiful swing and the rope is super soft for children’s hands, I was super happy about that! Definitely coming back to get your other climbing products soon. Thank you for the fast shipping!
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Meredith on Jul 29, 2022
5 out of 5 starsMy 3.5 year old son loves to climb and this has been so much fun! Quality seems great! Shipping was fast! Thank you!
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Meredith on Jul 29, 2022
5 out of 5 starsWe have hung this in our playroom and my 2 year old and 3.5 year old LOVE it!
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ashleycampion21 on Jul 22, 2022
5 out of 5 starsWow absolutely a fantastic product. Both my 18 month old and 2 year old love it. It will be a product that they use for probably a decade.
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elaina979 on May 8, 2022
5 out of 5 starsThe swing is absolutely gorgeous and I’m so excited to have it up in our basement for our girls to use. They absolutely love the colors!
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Jennifer on Apr 28, 2022
5 out of 5 starsI cannot say enough good things about this item! Shipping was fast and the climbing ladder more than exceeded expectations. This is my daughters’ (ages 5 and 7) new favorite pastime. They fly, climb, imagine and play together for hours on end. Thank you!
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About Wiwiurka
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Each piece is carefully painted using non toxic paints and stains. -
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Sneak a peek of the packaging station. -
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The handmade process behind Wiwiurka -
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Each toy is stamped by hand. We love the handmade process behind our toys
Let's inspire families to life a play-full life. The Story behind Wiwiurka
Welcome!
We are thrilled to share with you more about our brand, our approach and our passion. Our desire as a family is to inspire other families to live freely, doing what they are passionate about while enjoying contact with nature.
I would say the following equation summarizes our brand’s values: Joy + Aesthetics + Connection
Our first handcrafted playset area came into life in 2010 resulting from Marek’s talent and creativity, using the very same pieces of wood that he had brought home from his last sustainable tree. trimming session, which was his full-time profession. The wooden pieces were so beautiful he just could not let them end up as firewood! After that very first set of swings, many more playsets, tree-houses, and wooden playthings came into being.
Over the years Wiwiurka has focused in the creation of children's furniture, inspired by Pikler, Montessori and Waldorf’s pedagogical proposals, promoting active and creative play, especially gross motor development.
Our products’ high quality, innovation, and aesthetics have positioned us as a point of reference in children's furniture worldwide.
Thank you for supporting artisan’s handwork.
Shop members
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Ana
Owner
I´m Ana, creative and intiutive mompreneur behind Wiwiurka.My partner and I founded Wiwiurka in 2010. Mom of three girls whom are my main inspiration, several of my designs came into life after observing my kids at play.
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Marek
Owner, Creator, Maker
Hey! I am Marek the creator of Wiwiurka. I am from Germany but currently living in Mexico. I spend my days making beautiful and functional wooden play structures and playing outdoors with my children!
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Giovanni
Assistant
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Sofia
Graphic Designer
Sofia
Production partners
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Mi Bosque
Mexico City, Mexico
Fundada en 2014 en la Ciudad de México, en Mi Bosque, creemos en la importancia de mantenernos jugando, aún cuando hemos crecido. Julia y Paul
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Mr. Alejandro
Tepoztlán, Mexico
Mr. Alejandro has been making beautiful and functional wood dishes for over 25 years working with local woods. His work filled out home with unique wood dishes and cups and we want to share our unique designs made by him for your home.
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Mr. Ricardo
Tepoztlán, Mexico
Mr Ricardo has been carving pochote houses since 15 years ago. We co work since 3 years ago.
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Mrs. Justina
Tepoztlán, Mexico
Mrs. Justin's and her family are artisans working with palm leaf. They have been hand woving baskets, purses, rugs and other beautiful items from the past 20 years old. We are working together
Shop policies
Important information:
All sales are final.
There are no changes in size or color.
The availability of each product displayed in our shop doesn't necessarily the item(s) is/are ready for shipping; our turnaround time is 2 weeks from January to August, during the Holiday season the turnaround time may increase.
We accept cancellations ONLY when we receive such a request within the first 24 hours after placing the order.
There are no returns, however, if you are dissatisfied with your order please contact us and we will try to work on a solution.
We do free shipping to the United States, the estimated delivery time is 8 business days, during this Holiday season times may vary due to circumstances beyond our control.
For an additional fee, we offer expedited shipping through DHL Global Express, estimated delivery time is 3 days. There are no deliveries during the weekend.
Accepted payment methods
Returns and exchanges
I don't accept returns, exchanges, or cancellations
Returns and exchange details
We will work with you to find a solution to any issue.
Items for exchange/return must be in new condition and buyer assumes the cost to ship the item back to Wiwiurka.
Payment
If there is a need for an alternative, please contact me.
It is also possible to arrange a LayAway, by making two to three payments through PayPal.
We accept order cancellation only if you contact us within the next 24 hours after placing your order.
Shipping
● Shipping Charges are NON-REFUNDABLE
All U.S. Orders are ship via Estafeta - FedEX rest of the world is ship using Correos de Mexico -USPS First Class International Mail (small packages) and Priority mail but the time of arrival is not guaranteed. Both options include a tracking number.
Depending on where are you located, packages can take anywhere from 2 - 6 weeks to arrive.
● Please note that your package might be held in Customs and this might cause delays as well. The customer is responsible for any customs or duties fees.
U.S. Residents are not charged by extra duty fees. Canadian and European residents please ask in your local postal office about possible customs taxes before placing an order.
● Refunds are not granted for lost packages.
INTERNATIONAL ORDERS MAY INCUR ADDITIONAL CUSTOMS DUTIES.....
Duties vary widely based on your country and/or location. international customs are the responsibility of the buyer, as is any other form of sales tax. you can check with your local post office to get more information regarding customs applicable to your country.
Orders shipped through Estafeta usually take 8 business days to deliver to the U.S., Weather issues may cause delays and this is out of our hands.
Additional policies and FAQs
1. What material is used to manufacture the toys?
The rockers, bean rockers and rock climbing boards are manufactured with FSC Sveza European birch plywood which meets all European standards. We use High quality Pinewood for rods.
2. Is the paint used toxic?
We use non-toxic acrylic paint.
3. Is there available stock for shipping or is everything manufactured on demand?
Occasionally we do have some parts in stock, but generally, everything is manufactured on demand. The standard production time is 1 weeks but it can increase up to 4 weeks during Christmas Holidays.
4. Do you provide replacement parts in case one is damaged during the assembly?
Yes, we send replacement parts at no extra cost.
5. How do I track my order?
Shipments to the United States are handled by the company Estafeta, to track your order we recommend you to go to www.estafeta.com with your tracking number. Once the package crosses the border it is handled by another company such as FedEx, LSO or GSO and an international tracking number will be displayed in the tracking screen, under the line "Guía Internacional".
The estimated time of delivery is 8 business days, but this time may vary due to issues beyond our control.
6. Do you customize products?
We can custom the colors of the products in our catalog. We may sometimes accept some customized orders on demand depending on our workload.
7. Do you make wholesale?
No, for the time being, we don`t make wholesale. We can´t offer wholesale since this is an artisan workshop where every piece is handmade and each one goes through a several days process.
8. Where are you located?
The workshop is located in the town of Tepoztlan, Mexico.
Privacy
This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from my shop, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy, PayPal or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.
++How we handle your order
When you place an order with us, we use your personal information to process your order (which you authorized Etsy to provide to me). We share your personal data with our delivery service (Estafeta, FedEx or Mexican Postal Service). Paypal handles all our payments. PayPal receives information about your payment from your bank or credit card company. We never received your bank information.
If we need to contact you about your order, we will send a message through Etsy, only and exclusively in cases where we need an urgent response and after previously contacted you via Etsy and getting no response, we will send an email to the email address in your Etsy profile or Paypal payment.
We will never send newsletters or promo info via email.
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 2 years.
For purposes of EU data protection law, I, Ana Cecilia Parra Nava, am the data controller of your personal information. If you have any questions or concerns, you may contact me at wiwiurka [!at] gmail.com. Alternately, you may mail me at:
Ana Parra
Carretera a Santo Domingo Ocotitlan 1
Tepoztlan, Morelos
62524
In order to do this, they use your payment details, name and address details, ip address, e-mail address, telephone number and billing address. They do this based on the information you submit and thus with your permission. We will retain your information until your order has been completed and seven years thereafter (that is the legal data retention) in a secure place.