WolfBait's Shop Policies
Hello! Welcome to Wolf Bait.
I accept Paypal, checks and money orders.
If paying by check or money order, I can not ship your item until payment has cleared. There are no exceptions to this policy.
At this time, I do not participate in trades.
We ship via USPS.
All purchases within the U.S. are sent through Stamps.com, which comes with a tracking number. Should you wish to purchase additional shipping services (ex: delivery confirmation, overnight, etc), we will be happy to accommodate you. There are additional costs associated with these services, which are the buyers responsibility.
All purchases are sent USPS, via Stamps.com. They issue a tracking number, which will be emailed to you at time of mailing. Should you anticipate problems, please purchase insurance.
I can not be responsible for any item once it has shipped. Items lost, damaged or delayed in the mail can not be replaced or exchanged unless insurance has been purchased.
Refunds and Exchanges
I make a concerted effort to both accurately describe and photograph my items. I take photos from multiple angles so that you have a clear example of what you are purchasing.
Should you be dissatisfied with your purchase, please contact me within 2 business days so that we may resolve the problem. Should an exchange be necessary, buyer pays ALL shipping costs, unless the mistake is on our end. Ex: wrong size or color sent.
Item must be in original, unused condition to qualify for a return. Items MUST be received within 7 calendar days to qualify for a return. If I do not receive the item back in the specified time period, I CAN NOT accept the return. Purchase price less shipping will be refunded once I receive the item.
Regarding CUSTOM ORDERS:
Due to the nature of custom work, should a return be necessary, buyer pays for ALL shipping cost, plus a 20% restocking fee.
Updated: January 2015
Additional Policies and FAQs
Should you have any other questions, please feel free to contact me via email: wolfbaitusa [!at] gmail.com or through the conversation feature.
Please do not contact me with inquiries to send you free stuff or where I get my fabric.
Last Updated January 24, 2015