Unique handmade applique birds
WolfInTheWoods' Shop Policies
Please use "Paypal" to pay via your Credit or Debit Card or your Paypal Account. Please pay immediately and no later than within 24hours of checkout.
My prices are in GBP (UK pounds), if you're paying in another currency Paypal will do the currency conversion for you automatically when you pay.
UK buyers - I can also accept cheques from UK bank accounts.
I ship 1st Class within the UK and standard Airmail internationally and my shipping price covers postage and packaging. If you require priority Airmail or a signed for service please contact me before payment and I will send a revised invoice. Shipping outside of the UK may take longer to arrive, up to as much as 6 weeks, although more often it is 2-3 working days to the rest of Europe and 3-7 working days to the US/Australia/New Zealand/Japan etc.
I will ship your order within 3 days of cleared payment and email you to let you know your parcel is on its way. If you need your item in a hurry please let me know and I'll do my best to help!
Please note that orders placed outside of the EU may be liable for customs duty/import taxes on delivery, this is entirely out of my control as are any delays in delivery due to customs interventions. Payment of such customs charges are the responsibility of the buyer.
Refunds and Exchanges
If you are not happy with your purchase for any reason, please contact me by e-mail within 7 days of receiving your order.
Items must be returned within 10 days of receipt, you must contact me before returning any items and obtain proof of posting. I reserve the right to refuse any returns if the condition of the goods differs from that which was sent out. Return shipping cost are the responsibility of the buyer.
All refunds will be issued via Paypal for the price of the goods only - initial postage costs are non-refundable.
Additional Policies and FAQs
My items are not toys and not designed for children due to the delicate and intricate nature of each piece.
Last Updated May 23, 2011