WombatAndFox
Beautiful, unique pieces with Aussie flair.
WombatAndFox is taking a short break
Reviews
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Barbara on May 26, 2019
5 out of 5 starsI love Carl. What a beautiful, vibrant fellow he is. The service, colours & imagery is fabulous. Thank you Wombat & Fox ❤️❤️❤️
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Rey on Jul 3, 2018
5 out of 5 starsLooks exactly like the photo, great quality. It won't let me add a photo to my review! Fast shipping considering it came from another country!
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Stewart on Jan 31, 2018
5 out of 5 starsAwesome card, quick and painless download, brilliant service!
About WombatAndFox
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Shop members
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Regina (aka Wombat)
Artist
A visual artist, Regina paints in watercolour, acrylic and oils. She has an infectious positive and sunny outlook on life, and always sees the best in everyone and everything. She paints from her outdoor studio on the Gold Coast of Australia.
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Rebecca (aka Fox)
Designer, Customer Service, Shipper
A digital designer, Rebecca is in charge of creating all the digital artwork, as well as processing orders and keeping the shop running smoothly. She firmly believes in the positive power of beautiful artwork and bright, vibrant colours to inspire!
Production partners
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UK based print shop
United Kingdom
Our fabulous local UK printer produce gorgeous work, with the added bonus of a 100% quality guarantee.
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UK based printer
Southampton, England
Using the latest advancements in ink curing technology, we work with our fabulous print partner to make sure that all our orders are as stunning and high quality as possible. All prints are made to order, with love and care here in the UK.
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A print shop
United Kingdom
These guys are the real deal. Fabulous quality, super quick turnaround and best of all, local to the UK.
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A local print shop
London, England
This printer uses state-of-the-art technology and produces gorgeous, vibrant colours that really bring Wombat and Fox designs to life. Best of all, we get to support a fabulous local business!
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
More information
Frequently asked questions
How long will my order take to ship?
For downloads: Downloads are available instantly, and there are 3 ways for you to access them. You can read more here: https://www.etsy.com/uk/help/article/3949
For phone cases: Your item will be shipped within 2-6 working days*
For prints: Your item will be shipped within 2-4 working days.*
Once my order is shipped, how long will it take to get to me?
******SPECIAL NOTE FOR AUSTRALIAN CUSTOMERS:
A special note for all of you fabulous Aussies! While Royal Mail assures us the delivery time is 5-7 working days, (our record is 4 days!) on AVERAGE we have found it takes 2-3 weeks. If you would like to track your order instead, please let us know and we can definitely do that for you for an additional fee.
At Christmas, we recommend 1 month just to be safe!
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We use Royal Mail 2nd class within the UK, and Royal Mail International Standard for everywhere else. Royal Mail advises 1-3 days for UK delivery, 3-5 working days for Europe addresses, and 5-7 working days for the rest of the world (see note for Aussies above), however please allow longer for busy periods such as Christmas.*
How do you post your prints?
A4/A5 prints are shipped in a hard-backed rigid mailer via 1st class Royal Mail (UK) or Royal Mail International Standard for everywhere else. A3 prints will be rolled and sent in a postal tube.
How do you post your phone cases?
Phone cases will be shipped in a 100% recyclable plastic casing, then sent in a bubble wrap envelope* via 1st class Royal Mail (UK) or Royal Mail international standard for everywhere else.
*if you remove the bubble wrap, the rest of the envelope can also be recycled
Custom and personalised orders
If you have ordered two of the same item (ie. two prints, two cards etc) they will be sent together. However, mugs and all other items may be sent separately.
Do you accept returns?
If you have been sent an incorrect item, or your item is damaged in any way then please get in touch and we will do our best to set things right. However please note that we are unable to offer refunds for instant downloads, or if you simply change your mind, so do please take a moment to review your order before purchase.
Where are your products made?
All Wombat and Fox products are designed either in Australia, or the UK, however all items are currently produced and shipped from the UK.
I live outside of the UK. Will I have to pay any import tax on my order?
This is a tricky one as every country is different. Please note that Wombat and Fox are not responsible for any fees or import taxes that may apply to your order, so it's best to check this with your local government before purchasing if you're unsure.
I'm interested in purchasing one of your original paintings - where can I find them?
Currently, our original paintings are available to purchase either directly from our Gold Coast studio, or at any of the art shows that we attend. For more information please see , www.reginabrunsartist.com.au
Can you send to my PayPal address?
In order to avoid confusion, all orders will be sent to the address provided by Etsy, no matter which payment type is used, so please ensure that this address is correct before placing your order.