Annie Drinkwater on Aug 28, 2016
This is the 3rd item I've purchased from this seller. Their products are well made and they ship within a day of purchase. Definitely would recommend!
We really do care what we ship out
Hi, We come from a running family. Our Daughter, Son and Jim has logged many miles of training and races in there lives. We have been displaying our awards on homemade plaques for years before starting our little shop here on Etsy. Besides Running our son competed in Club Wrestling and High School Swimming earning even more awards. Jim was a cabinet maker all his life, so it was very easy for him to make up the plaques that we needed. Looking for something to in retirement (and some travel money) we decided to make plaques and open this shop. Our Business model was to make a very high end quality type plaque for a reasonable price. We saw that many of the award holders were very low end quality types and selling for what we thought were way to high of prices. We take pride in what we ship out to you the customer. Our reject rate is very high before shipping and we take the time to fix what ever we see wrong. To prove that just look at our Reviews. Around 20% of our customers leave a review and most of them are 5 to 8 lines long not just "Great product" or "Fast shipping" like other shops. The finish we use is outstanding. It is not some cheap paint. It is a top quality industrial finish that you must see. We feel that we get the reviews we get because of the great workmanship and the quality of the finish.
Custom orders are always welcome! Depending on the customization, an additional fee may apply. We check our email on Etsy , so feel free to ask any questions that you might have. You can be sure we will get back to you hopefully within 24 hours but usually less.
Accepted payment methods
- Accepts Etsy gift cards
Any one that lives over 600 miles from Milwaukee Wisconsin should look at using the "Priority Mail add on" if you are in a rush to receive the item you are ordering.
Normally we will ship orders out using Standard Post to keep the shipping price down. This will take about 7 to 10 days to to get to you unless you buy the
"Priority Mail Add On".
If you live in the Midwest your order will probably be shipped with the 2/3 day Priority Mail.
The Post Office charges the same price when you are close to us. If in doubt please contact us with your Zip Code.
If you live in Hawaii or Alaska, we will require you to pay for the "Priority Mail Add On" to cover the extra cost of shipping to those states. Your order still might be shipped Standard Post (not Priority Mail) if the cost to ship is not covered by the "Priority Mail Add On" price.
We currently Just ship to the US. We Experienced very high postal rates for Canada and decided that we would not list shipping costs for Canada. If you live in Canada, and would like to place an order with us, Please contact us so we can look into shipping options and come up with a price for you.
Refunds and Exchanges
REFUNDS ISSUED. We are so sure that you will like our wood products that we will offer the following: If you are not satisfied with your purchase from us, we will refund the total cost of the item, plus half of our shipping cost, but you will need to pay for the shipping cost back to us.
REFUNDS ON CUSTOM ORDERS
Refunds on custom orders will not be handled like our normal listings. Any refunds on custom orders will be handled with a one to one basis.