WoodBrands

Customized wood picture frames, signs, boxes.

134 Sales

WoodBrands

Customized wood picture frames, signs, boxes.

134 Sales On Etsy since 2011

0 out of 5 stars
(22)

Announcement   We specialize in engraved wood products. Letters are hand-written, burned into the wood permanently. Perfect for adding a rustic, cozy look to your decor!

Announcement

We specialize in engraved wood products. Letters are hand-written, burned into the wood permanently. Perfect for adding a rustic, cozy look to your decor!

WoodBrands

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WoodBrands

Items

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Shop policies

Last updated on July 1, 2012
Welcome to Wood Brands!

We ship by REGULAR MAIL, and the journey itself takes 2-3 WEEKS.
Need it faster? Contact me to discuss rush shipping options.

*** Always let me know your "need-by" date after you make a purchase***

When will my order be shipped?
READY-TO-SHIP means we will ship it out within 48 hours. Occasional exceptions may arise - please see storefront announcement for the store's latest news.
MADE-TO-ORDER means it will take 1-2 weeks to make the product before shipping it out.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
All payments are processed by PayPal, which protects your credit card and account information.
For MADE-TO-ORDER items: payment must be completed before your order is made and shipped.
For READY-TO-SHIP items: payment must be completed before your order is shipped.
Kindly note that buyers are responsible for any and all duties and customs charges.
Shipping
We ship by REGULAR MAIL, and the journey itself takes 2-3 WEEKS.
Need it faster? Contact me to discuss rush shipping options.

Orders to Canada and the US over $150 before shipping costs will include a complimentary shipment tracking Number.
Orders to anywhere else will not include a tracking number. It is very expensive. Contact me if you really want to know the price.

I Convo all buyers (usually within 24 hours) upon receipt of payment to say hello(!) and address any notes they have left me in "Message To Seller".

Customs officers may open parcels for insepction. They mean no harm, so don't be alarmed! But for this reason, our packaging is simple and sturdy, not fancily gift-wrapped.

LOST PACKAGES, UNDELIVERABLE ADDRESSES
Very, very rarely do packages get lost. We have shipped hundreds and have had it happen once, and in the end, the post office fixes these errors after a long delay! In the event that it does occur, we will do everything we can with the post office to help you. Also, please remember to provide the correct shipping address! Reimbursement or replacement of lost packages and undeliverable orders to wrong addresses provided by the customer cannot be given at this time. Contact us if you believe your parcel was lost.
Refunds and Exchanges
RETURNS and EXCHANGES:
Much of what is sold here is made-to-order/custom-made, and used only in special occasions. Like so many sellers whose products are of this nature (e.g. special events and weddings!), I generally cannot give refunds or exchanges. Deposits, partial payments, sample orders are also not refundable, because this money would go towards the purchase of materials that are bought specifically for your needs. HOWEVER, each situation is considered individually with the primary intent of wanting to make you happy. If ever there is a problem, please contact me and let's work something out! I will do everything within my power to set things right.

Please ask me lots of questions before ordering! Thank you for your understanding!
Additional policies and FAQs
*** IMPORTANT NOTES ***

MADE-TO-ORDER ITEMS: When you buy a made-to-order item, the item will be freshly made just for you. This authentic process means the one you receive will never look exactly identical to the one shown in the picture. The overall look will be as pictured.

RUSTIC WOOD EFFECTS: burn marks, scratches, hand-printed lettering are all purposely added to the wood by hand and are not considered as defects.

COLOR - ON SCREEN VS. ACTUAL COLOR: Please note that computer monitors commonly show colors that are slightly different from the actual item.